Hyperion Financial Reporting-Print Service is not Starting-11.1.2.1

Hi,
We are using Hyperion 11.1.2.1 and when i look at my Hyperion Financial Reporting-Print service it shows me at stopping and when i right click to stop/start it the options are greyed out.
I have completely stopped all the hyperion services and started them again and now the HFR Print service is showing me as Starting.
Kindly help me what should i do to resolve this issue.
You can see the screen shot at my blog.
http://hyperion-consulting.blogspot.in/2012/08/hi-we-are-using-hyperion-11.html
Regards,
AS
Edited by: Don'tKnow999 on Aug 30, 2012 9:52 PM

Hi John,
Thanks a lot for your reply. I saw the log file however i am not able to understand where the issue lies. Can you kindly hlep me out. Below is the FRPrintLogging.log
[2012-08-31T02:42:54.565-04:00] [EPMFR] [ERROR] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vQRewCSs85njp2iZ1GG5mQ000000,0] [SRC_CLASS: com.hyperion.reporting.registry.FRSystem] [SRC_METHOD: lookupHsServer] [[
com.hyperion.reporting.util.HyperionReportException: Could not connect to the server.
Please make sure that the server is running as specified in the logon dialog (including port number if not default).
     at com.hyperion.reporting.registry.FRSystem.lookupHsServer(Unknown Source)
     at com.hyperion.reporting.config.FRConfig.getFRConfig(Unknown Source)
     at com.hyperion.reporting.config.FRConfig.getString(Unknown Source)
     at com.hyperion.reporting.util.HRPortAllocator.initSocketFactory(Unknown Source)
     at com.hyperion.reporting.util.HRPortAllocator.<clinit>(Unknown Source)
     at com.hyperion.reporting.util.FRRemoteObject.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.PrintServer.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.StandalonePrintServerLauncher.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.StandalonePrintServerLauncher.main(Unknown Source)
[2012-08-31T02:42:54.565-04:00] [EPMFR] [WARNING] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vQRewCSs85njp2iZ1GG5mQ000000,0] [SRC_CLASS: com.hyperion.reporting.config.FRConfig] [SRC_METHOD: getFRConfig] [[
java.lang.NullPointerException
     at com.hyperion.reporting.config.FRConfig.getFRConfig(Unknown Source)
     at com.hyperion.reporting.config.FRConfig.getString(Unknown Source)
     at com.hyperion.reporting.util.HRPortAllocator.initSocketFactory(Unknown Source)
     at com.hyperion.reporting.util.HRPortAllocator.<clinit>(Unknown Source)
     at com.hyperion.reporting.util.FRRemoteObject.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.PrintServer.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.StandalonePrintServerLauncher.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.StandalonePrintServerLauncher.main(Unknown Source)
[2012-08-31T03:12:21.914-04:00] [EPMFR] [NOTIFICATION] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vXVlrCSs85njp2iZ1GG6FM000000,0] [SRC_CLASS: com.hyperion.reporting.printserver.StandalonePrintServerLauncher] [SRC_METHOD: <init>] Oracle Workspace
[2012-08-31T03:12:22.198-04:00] [EPMFR] [NOTIFICATION] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vXVlrCSs85njp2iZ1GG6FM000000,0] [SRC_CLASS: com.hyperion.reporting.printserver.StandalonePrintServerLauncher] [SRC_METHOD: <init>] Copyright&#169 2000, 2011 Oracle and / or its affiliates.
[2012-08-31T03:12:22.198-04:00] [EPMFR] [NOTIFICATION] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vXVlrCSs85njp2iZ1GG6FM000000,0] [SRC_CLASS: com.hyperion.reporting.printserver.StandalonePrintServerLauncher] [SRC_METHOD: <init>] All Rights Reserved.
[2012-08-31T03:13:46.993-04:00] [EPMFR] [ERROR] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vXVlrCSs85njp2iZ1GG6FM000000,0] [SRC_CLASS: com.hyperion.reporting.registry.FRSystem] [SRC_METHOD: getObjectFromURL] [[
java.net.ConnectException: Connection timed out: connect
     at java.net.PlainSocketImpl.socketConnect(Native Method)
     at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
     at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
     at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
     at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
     at java.net.Socket.connect(Socket.java:529)
     at java.net.Socket.connect(Socket.java:478)
     at java.net.Socket.<init>(Socket.java:375)
     at java.net.Socket.<init>(Socket.java:249)
     at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:80)
     at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:122)
     at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
     at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
     at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
     at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
     at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)
     at com.hyperion.reporting.registry.FRSystem.getObjectFromURL(Unknown Source)
     at com.hyperion.reporting.registry.FRSystem.lookupHsServer(Unknown Source)
     at com.hyperion.reporting.config.FRConfig.getFRConfig(Unknown Source)
     at com.hyperion.reporting.config.FRConfig.getString(Unknown Source)
     at com.hyperion.reporting.util.HRPortAllocator.initSocketFactory(Unknown Source)
     at com.hyperion.reporting.util.HRPortAllocator.<clinit>(Unknown Source)
     at com.hyperion.reporting.util.FRRemoteObject.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.PrintServer.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.StandalonePrintServerLauncher.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.StandalonePrintServerLauncher.main(Unknown Source)
[2012-08-31T03:13:47.011-04:00] [EPMFR] [ERROR] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vXVlrCSs85njp2iZ1GG6FM000000,0] [SRC_CLASS: com.hyperion.reporting.registry.FRSystem] [SRC_METHOD: lookupHsServer] [[
com.hyperion.reporting.util.HyperionReportException: Could not connect to the server.
Please make sure that the server is running as specified in the logon dialog (including port number if not default).
     at com.hyperion.reporting.registry.FRSystem.lookupHsServer(Unknown Source)
     at com.hyperion.reporting.config.FRConfig.getFRConfig(Unknown Source)
     at com.hyperion.reporting.config.FRConfig.getString(Unknown Source)
     at com.hyperion.reporting.util.HRPortAllocator.initSocketFactory(Unknown Source)
     at com.hyperion.reporting.util.HRPortAllocator.<clinit>(Unknown Source)
     at com.hyperion.reporting.util.FRRemoteObject.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.PrintServer.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.StandalonePrintServerLauncher.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.StandalonePrintServerLauncher.main(Unknown Source)
[2012-08-31T03:13:47.025-04:00] [EPMFR] [WARNING] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vXVlrCSs85njp2iZ1GG6FM000000,0] [SRC_CLASS: com.hyperion.reporting.config.FRConfig] [SRC_METHOD: getFRConfig] [[
java.lang.NullPointerException
     at com.hyperion.reporting.config.FRConfig.getFRConfig(Unknown Source)
     at com.hyperion.reporting.config.FRConfig.getString(Unknown Source)
     at com.hyperion.reporting.util.HRPortAllocator.initSocketFactory(Unknown Source)
     at com.hyperion.reporting.util.HRPortAllocator.<clinit>(Unknown Source)
     at com.hyperion.reporting.util.FRRemoteObject.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.PrintServer.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.StandalonePrintServerLauncher.<init>(Unknown Source)
     at com.hyperion.reporting.printserver.StandalonePrintServerLauncher.main(Unknown Source)
]]

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Possible Cause 1:
If members have recently been added, moved, or deleted from the data source, Essbase, HFM, or Planning, the existing User POV records become out of sync.
The User Point of View record uses indexing to identify the member. If the index changes because of changes in the outline, the User Point of View record no longer points to the correct location in the outline.
To resolve the issue, you need to run the ManageUserPOV utility on a Windows server that has the Financial Reporting Reports Server, or in a Unix or Linux environment, has the Financial Reporting Print Server installed.
You will need to provide a BIPlus Global Administrator user ID and password to run the utility.
The utility will provide the correct syntax to run the command.
1. In \Hyperion\products\biplus\bin\ManageUserPOV.properties, specify the following parameters:
a. ReportServer
b. DatasourceUser
c. DatasourcePassword
d. User
e. Datasource (You can find the datasource in Workspace under Tools>Database Connection Manager in the Name column.)
2. From the command line, cd to Hyerion\products\biplus\bin
3. Type in "ManageUserPOV" without the quotes. The executable will read the parameters previously set in the ManageUserPOV.properties file.
Thanks,
Naresh.

Take a look at this: http://adistrategies.com/index.php?loc=knowledge1&item=291
Hope it helps.
Mehmet

Hyperion Financial Reporting - Export to Excel converting Data to Text

We are using Hyperion Financial Reporting 11.1.2.2 with Hyperion Workspace 11.1.2.2 reporting on an ASO Essbase cube version 11.1.2.2.
When we export a report to Excel any data values that are displayed in the report with a negative ('-', '()', etc.) sign come into Excel as a text value. The cell has the green flag and the single quote in it denoting this a text field. The format is listed as 'Custom'. Updating the format does not remove the single quote.
The same result is happening if we display the natural sign in the report or if we flip the sign in the report. This DOES NOT happen when choosing the export query ready, only when using the File -> Export -> Excel.
Does anyone know if there is a hot fix or service pack or configuration to resolve this? How about a work around?
I thought I remember this happening in 9.2 and being resolved in 9.3. We have recently upgraded from 9.3.1 to 11.1.2.2 and the issue is happening again.
The users would like to export the formatted report to Excel and be able to interact with the data cells as numbers.

The issue is reported as a bug. Installing patch 14625370 (11.1.2.2.302) and/or 16088101 (11.1.2.2.303) should fix the problem.

How to see Audit report in Hyperion Financial reporting

Hi All
Can we run Audit report to check which user ran report at what time in Hyperion Financial Reporting ?
I know it can be tracked in Share Services but shared services are not working , do we have any other alternative method to see the Audit report?
Thanks
RP

The "FRLogging.log" file in the "Oracle\Middleware\user_projects\domains\EPMSystem\servers\FinancialReporting1\logs" folder has the information.

Hyperion Financial Reporting Configuration Issue

Hi,
I installed Hyperion Financial Reporting version 11.1.1.1.0 where the Hyperion Web Analysis and Workspace installed in the same server.
I am able to open the Financial Reporting Studio but not able to open HFR through Workspace.
Let me explain you what I did exactly:
1) Installed Reporting and Analysis( HFR)
2) Ran the COnfiguration Utility and configured the Reporting And Analysis Server
3) Checked in Preference to see if Reporting And Analysis is present in the left side, I could see Web Analysis and can create Reports in it.
Then tried to access HFR through Workspace but not working. I updated Context.properties and set reports to Y and then recycled the services but still no luck..
Please correct me if I missed anything to configure the HFR.
Thanks in advance for your help..

This issue was resolved after stopping the Workspace services and ran the Configuration Utility. Now, able to view financial reporting and web analysis reports in workspace...

Hyperion Financial Reporting-Print Service is not Starting-11.1.2.1

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