Hyperion Shared Services configuration

Hi All,
The loggin page of Shared Services is coming up with an error. I have uninstalled and reinstalled. Dropped and recreated the schema but I still get the same error.
This is the error I found in the Shared Services_Task flow.log file
I have run out of options. Any help will be verymuch appreciated.
2010-07-26 08:54:35,601 [DeployerRunnable Thread for SharedServices9] ERROR com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.wfx(WorkflowEngineServiceLocal.java:2584) - Cannot signOn.
com.hyperion.workflow.engine.api.base.WfException: Cannot getUsers.null
at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.wfx(WorkflowEngineServiceLocal.java:2593)
at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.getUsers(WorkflowEngineServiceLocal.java:782)
at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.getUserFromCES(WorkflowEngineServiceLocal.java:536)
at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.systemSignOn(WorkflowEngineServiceLocal.java:341)
at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.signOn(WorkflowEngineServiceLocal.java:387)
at com.hyperion.workflow.engine.api.base.WorkflowEngine.signOn(WorkflowEngine.java:80)
at com.hyperion.workflow.engine.api.base.WorkflowEngine.trustedSignOn(WorkflowEngine.java:94)
at com.hyperion.workflow.engine.api.base.WorkflowEngine.trustedSignOn(WorkflowEngine.java:90)
at com.hyperion.workflow.agent.TaskReceiver.init(TaskReceiver.java:34)
at javax.servlet.GenericServlet.init(GenericServlet.java:256)
at com.evermind.server.http.HttpApplication.loadServlet(HttpApplication.java:2371)
at com.evermind.server.http.HttpApplication.findServlet(HttpApplication.java:4824)
at com.evermind.server.http.HttpApplication.findServlet(HttpApplication.java:4748)
at com.evermind.server.http.HttpApplication.initPreloadServlets(HttpApplication.java:4936)
at com.evermind.server.http.HttpApplication.initDynamic(HttpApplication.java:1145)
at com.evermind.server.http.HttpApplication.<init>(HttpApplication.java:741)
at com.evermind.server.ApplicationStateRunning.getHttpApplication(ApplicationStateRunning.java:414)
at com.evermind.server.Application.getHttpApplication(Application.java:570)
at com.evermind.server.http.HttpSite$HttpApplicationRunTimeReference.createHttpApplicationFromReference(HttpSite.java:1987)
at com.evermind.server.http.HttpSite$HttpApplicationRunTimeReference.<init>(HttpSite.java:1906)
at com.evermind.server.http.HttpSite.addHttpApplication(HttpSite.java:1603)
at oracle.oc4j.admin.internal.WebApplicationBinder.bindWebApp(WebApplicationBinder.java:238)
at oracle.oc4j.admin.internal.WebApplicationBinder.bindWebApp(WebApplicationBinder.java:99)
at oracle.oc4j.admin.internal.ApplicationDeployer.bindWebApp(ApplicationDeployer.java:547)
at oracle.oc4j.admin.internal.ApplicationDeployer.doDeploy(ApplicationDeployer.java:202)
at oracle.oc4j.admin.internal.DeployerBase.execute(DeployerBase.java:93)
at oracle.oc4j.admin.jmx.server.mbeans.deploy.OC4JDeployerRunnable.doRun(OC4JDeployerRunnable.java:52)
at oracle.oc4j.admin.jmx.server.mbeans.deploy.DeployerRunnable.run(DeployerRunnable.java:81)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:298)
at java.lang.Thread.run(Thread.java:797)
2010-07-26 08:54:35,605 [DeployerRunnable Thread for SharedServices9] ERROR com.hyperion.workflow.agent.TaskReceiver.init(TaskReceiver.java:39) - Error Getting the workflowEngine Cannot signOn.Cannot getUsers.null

Hi Apo,
Check the configtool.log in the logs/config folder and post the error message that is being returned.
Thanks
Nick

Similar Messages

Hyperion Shared Services Configuration Error

Hi All,
I am unable to connect Hyperion Shared Services with Oracle 11 g. I am getting Error " Unable to connect Database to Product Hyperion Shared Services"
OS : Windows 2008 server R2
Config Log Hyperion :
(Jul 29, 2013, 09:55:41 PM), com.hyperion.cis.config.AbstractProductDBConfigurator, ERROR, Error:
hyperion.jdbc.base.BaseSQLException: [Hyperion][Oracle JDBC Driver]Error establishing socket to host and port: 192.168.56.129:1521. Reason: Connection refused: connect
    at hyperion.jdbc.base.BaseExceptions.createException(Unknown Source)
    at hyperion.jdbc.base.BaseExceptions.getException(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.makeConnectionHelper(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.makeConnection(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.connectAndAuthenticate(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.open(Unknown Source)
    at hyperion.jdbc.base.BaseConnection.connect(Unknown Source)
    at hyperion.jdbc.base.BaseConnectionStartup.run(Unknown Source)
(Jul 29, 2013, 09:55:41 PM), com.hyperion.cis.config.wizard.DBSetupPanel, ERROR, Error:
com.hyperion.cis.config.ConnectException
    at com.hyperion.cis.config.AbstractProductDBConfigurator.checkConnection(AbstractProductDBConfigurator.java:204)
    at com.hyperion.cis.config.wizard.DBSetupPanel.queryExit(DBSetupPanel.java:368)
    at com.installshield.wizard.awt.AWTWizardUI.doNext(Unknown Source)
    at com.installshield.wizard.awt.AWTWizardUI.actionPerformed(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI.actionPerformed(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.notifyListeners(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.actionPerformed(Unknown Source)
    at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
    at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
    at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
    at java.awt.Component.processMouseEvent(Unknown Source)
    at javax.swing.JComponent.processMouseEvent(Unknown Source)
    at java.awt.Component.processEvent(Unknown Source)
    at java.awt.Container.processEvent(Unknown Source)
    at java.awt.Component.dispatchEventImpl(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Window.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.EventQueue.dispatchEvent(Unknown Source)
    at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.run(Unknown Source)
(Jul 29, 2013, 09:56:49 PM), com.hyperion.cis.config.AbstractProductDBConfigurator, ERROR, Error:
hyperion.jdbc.base.BaseSQLException: [Hyperion][Oracle JDBC Driver]Error establishing socket to host and port: 192.168.56.129:1521. Reason: Connection refused: connect
    at hyperion.jdbc.base.BaseExceptions.createException(Unknown Source)
    at hyperion.jdbc.base.BaseExceptions.getException(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.makeConnectionHelper(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.makeConnection(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.connectAndAuthenticate(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.open(Unknown Source)
    at hyperion.jdbc.base.BaseConnection.connect(Unknown Source)
    at hyperion.jdbc.base.BaseConnectionStartup.run(Unknown Source)
(Jul 29, 2013, 09:56:49 PM), com.hyperion.cis.config.wizard.DBSetupPanel, ERROR, Error:
com.hyperion.cis.config.ConnectException
    at com.hyperion.cis.config.AbstractProductDBConfigurator.checkConnection(AbstractProductDBConfigurator.java:204)
    at com.hyperion.cis.config.wizard.DBSetupPanel.queryExit(DBSetupPanel.java:368)
    at com.installshield.wizard.awt.AWTWizardUI.doNext(Unknown Source)
    at com.installshield.wizard.awt.AWTWizardUI.actionPerformed(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI.actionPerformed(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.notifyListeners(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.actionPerformed(Unknown Source)
    at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
    at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
    at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
    at java.awt.Component.processMouseEvent(Unknown Source)
    at javax.swing.JComponent.processMouseEvent(Unknown Source)
    at java.awt.Component.processEvent(Unknown Source)
    at java.awt.Container.processEvent(Unknown Source)
    at java.awt.Component.dispatchEventImpl(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Window.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.EventQueue.dispatchEvent(Unknown Source)
    at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.run(Unknown Source)
(Jul 29, 2013, 09:57:59 PM), com.hyperion.cis.config.AbstractProductDBConfigurator, ERROR, Error:
hyperion.jdbc.base.BaseSQLException: [Hyperion][Oracle JDBC Driver]Error establishing socket to host and port: 192.168.56.129:1521. Reason: Connection refused: connect
    at hyperion.jdbc.base.BaseExceptions.createException(Unknown Source)
    at hyperion.jdbc.base.BaseExceptions.getException(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.makeConnectionHelper(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.makeConnection(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.connectAndAuthenticate(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.open(Unknown Source)
    at hyperion.jdbc.base.BaseConnection.connect(Unknown Source)
    at hyperion.jdbc.base.BaseConnectionStartup.run(Unknown Source)
(Jul 29, 2013, 09:57:59 PM), com.hyperion.cis.config.wizard.DBSetupPanel, ERROR, Error:
com.hyperion.cis.config.ConnectException
    at com.hyperion.cis.config.AbstractProductDBConfigurator.checkConnection(AbstractProductDBConfigurator.java:204)
    at com.hyperion.cis.config.wizard.DBSetupPanel.queryExit(DBSetupPanel.java:368)
    at com.installshield.wizard.awt.AWTWizardUI.doNext(Unknown Source)
    at com.installshield.wizard.awt.AWTWizardUI.actionPerformed(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI.actionPerformed(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.notifyListeners(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.actionPerformed(Unknown Source)
    at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
    at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
    at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
    at java.awt.Component.processMouseEvent(Unknown Source)
    at javax.swing.JComponent.processMouseEvent(Unknown Source)
    at java.awt.Component.processEvent(Unknown Source)
    at java.awt.Container.processEvent(Unknown Source)
    at java.awt.Component.dispatchEventImpl(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Window.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.EventQueue.dispatchEvent(Unknown Source)
    at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.run(Unknown Source)

I am configuring Hyperion System 9 on Oracle 11 g. I am not configuring against any IP. If it so how to resolve it.
# listener.ora Network Configuration File: C:\app\Cristiano\product\11.2.0\dbhome_1\network\admin\listener.ora
# Generated by Oracle configuration tools.
SID_LIST_LISTENER =
(SID_LIST =
    (SID_DESC =
      (SID_NAME = CLRExtProc)
      (ORACLE_HOME = C:\app\Cristiano\product\11.2.0\dbhome_1)
      (PROGRAM = extproc)
      (ENVS = "EXTPROC_DLLS=ONLY:C:\app\Cristiano\product\11.2.0\dbhome_1\bin\oraclr11.dll")
LISTENER =
(DESCRIPTION_LIST =
    (DESCRIPTION =
      (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1521))
      (ADDRESS = (PROTOCOL = TCP)(HOST = localhost)(PORT = 1521))
ADR_BASE_LISTENER = C:\app\Cristiano

Hyperion Shared Services Configuration Error with Weblogic 9.2

Hi All,
I have been trying to configure Hyperion Shared Services 9.3.1 with Weblogic Ver 9.2
During configuration of the Database and the Application Server, I select Manual Configuration option on Weblogic 9
However, it returns a configuration failure everytime of the Database.
In my case, the DB used is SQL 2005.
Can someone, please advise me.
Thanks in advance
Regards,
Apo

Hi Apo,
Check the configtool.log in the logs/config folder and post the error message that is being returned.
Thanks
Nick

Hyperion Shared Services Configuration Issue

Hello,
We are using Hyperion Strategic Finance (Version: 9.3.1.2.0.775) on a server XYZ. The shared services database (Oracle) has moved from an old server to a new server.
When trying to configure the new database for the Shared Services we are not able to edit the Database Details.
Can someone please help us with this issue?
Thanks and Regards,
S

Have you tried editing <HYPERION_HOME>\common\config\product\hub\9.3.1.0\hub_1_config.xml as this contains the configuration info.
You can also take a look at the following Oracle support doc - "How To: Re-Configure Hyperion 9.3.3 Repository Databases (Doc ID 1355556.1)"
Cheers
John
http://john-goodwin.blogspot.com/

Hyperion Shared services configuration problem. 11.1.2.2

Installed 11.1.2.2 HSS and EAS on middle tier linux server and using a 2 brand new SQL Server 2008 database(s) as the repository on Windows 2003 machine. These servers were used in 11.1.2.0 environment so should not have any tcp errors but configtool is throwing the "EPMCFG-10368 cannot connect to database error". Configtool.log only has the "INFO:Start Configuration" message in it. I can ping/telnet from Linux server to SQL Server using 1433 port. As i mentioned, the 11.1.2.0 version was used with these 2 servers and this version was un-installed completely from the Linux server and we are using a brand new SQL database that is setup with a new ID that looks to have all the proper security credentials per the start up instuctions. I do notice that the OraInventory folder and some files still remain from the 11.1.2.0 version in the home directory of the Linux server so maybe that is an issue? Any thoughts on why configtool not finding my new SQL database? Oracle ticket is open but we still in the TCP, Pipe checking phase with them...

I assume you've already ran -
Alter database <yourdbname> set read_committed_snapshot on
Alter database <yourdbname> set allow_snapshot_isolation on
and -
Launched SQL Server Configuration Manager, Under SQL Server Network configuration selected "Protocols for <InstanceName>" ensured that the "TCP/IP" protocol is enabled and "Named pipes" is also enabled.
If not, these changes need to be made and the DB services restarted.

Troble configuring Hyperion Shared Services with SQL Server 2005

I recently installed SQL server (SQL SERVER 2005) in my machine and then am trying to install Hyperion (9.3.1) products. I started with Shared services. It was installed successfully. Problem is occuring when am trying to configure Shared service with SQL database using Hyperion Configuration utility (9.3.1)
The error which is popping up is
Unable to connect to the database for the product Hyperion Shared Services.
Things which I tried from my end
1. Made sure TCP IP Protocol was enabled in SQL server configuration server.
2. hypuser was created in SQl server.
3. hypdb was created in SQL server.
4. Was having dynamic IP address so install Loopback adapter to obtain Static IP address and port.
5. Port and IP address was correct.
Let me know where I am going wrong.
Any help will be greatly appreciated.

Finally got it fixed firewall settings needed to be change : This document helped me a lot to troubleshoot the issue
An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server) (Microsoft SQL Server, Error: 2)
This problem may occur when SQL Server 2005 is not configured to accept incoming local and remote connections, which is disabled by default in SQL Server 2005 Express Edition, SQL Server 2005 Developer Edition and also SQL Server 2005 Enterprise Edition. To solve the connection forbidden problem, SQL Server 2005 needs to configure to allow incoming local and remote connections.
Firstly, ensure that SQL Server 2005 is configured properly to allow incoming connections on the instance of database server, else enable and turn on the local and remote connections setting.
Click Start button, then go to Programs or All Programs, then select Microsoft SQL Server 2005, followed by Configuration Tools. Click and run the SQL Server Surface Area Configuration.
On the “SQL Server 2005 Surface Area Configuration” page, click Surface Area Configuration for Services and Connections.
On the “Surface Area Configuration for Services and Connections” page, expand Database Engine tree, click Remote Connections.
Select Local and remote connections, or Local connections only which applicable only if there is no remote system tries to connect to the SQL Server, useful when you just trying to connect and authenticate with the server after installing.
Select the appropriate protocol to enable to local and/or remote connections environment. To ensure maximum compatibility, select Using both TCP/IP and named pipes.
Click Apply button when done.
Click OK button when prompted with the message saying that “Changes to Connection Settings will not take effect until you restart the Database Engine service.”
On the “Surface Area Configuration for Services and Connections” page, expand Database Engine, then click Service.
Click Stop button to stop the SQL Server service.
Wait until the MSSQLSERVER service stops, and then click Start button to restart the MSSQLSERVER service.
Secondly, SQL Server Browser service has to be enabled to allow for local and remote connections if SQL Server 2005 is running by using an instance name and users are not using a specific TCP/IP port number in the connection string.
Click Start button, then go to Programs or All Programs, then select Microsoft SQL Server 2005, followed by Configuration Tools. Click and run the SQL Server Surface Area Configuration.
On the “SQL Server 2005 Surface Area Configuration” page, click Surface Area Configuration for Services and Connections.
On the “Surface Area Configuration for Services and Connections” page, click SQL Server Browser.
Select Automatic as the Startup type to start SQL Server Browser service automatically every time system starts.
Click Apply button.
Click on Start button to start the service immediately.
Click OK button.
Finally, if remote computer needs to connect and access SQL Server, an exceptions in Windows Firewall included in Windows XP SP2 (Service Pack 2), Windows Server 2003 and Windows Vista needs to be created. If you’re using third-party firewall system, the exception rules also needed to be created to allow external remote connections to the SQL Server 2005 and SQL Server Browser Service to communicate through the firewall, else connections will be blocked. Consult the firewall manual for more details. Each instance of SQL Server 2005 must have its own exception, together with an exclusion for SQL Server Browser service.
SQL Server 2005 uses an instance ID as part of the path when you install its program files. To create an exception for each instance of SQL Server, you must identify the correct instance ID. To obtain an instance ID, follow these steps:
Click Start button, then go to Programs or All Programs, then select Microsoft SQL Server 2005, followed by Configuration Tools. Click and run the SQL Server Configuration Manager.
In “SQL Server Configuration Manager”, click the SQL Server Browser service in the right pane, right-click the instance name in the main window, and then click Properties.
On the “SQL Server Browser Properties” page, click the Advanced tab, locate the instance ID in the property list.
Click OK button.
Then create an exception for SQL Server 2005 in Windows Firewall.
Click on Start button, the click on Run and type firewall.cpl, and then click OK. For Windows Vista, type firewall.cpl in Start Search box and press Enter key, then click on Allow a program through Windows Firewall link on left tasks pane.
In “Windows Firewall”, click the Exceptions tab, and then click Add Program.
In the “Add a Program” window, click Browse button.
Click the C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe executable program, click Open button. MSSQL.1 with is a placeholder for the instance ID that is obtained from previous procedure. Note that the path may be different depending on where SQL Server 2005 is installed.
Click OK button.
Repeat steps 1 through 5 for each instance of SQL Server 2005 that needs an exception.
For SQL Server Browser service, locate the C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe executable program, and click Open button.
Click OK button.

Hyperion Shared Services Installation Problem (URGENT)

Hi,
I have installed the Hyperion Shared serives 9.3.1 with Oracle Application server and configured with the same but in
services.msc i am able to see only HyperionS9OpenLDAp. i did the all post task and did manual configuration for
Oracle Application Server like
1 Created new OC4J instance for Shared services
2 Added the below lines respective config/global-webapplication.xml file
<init-param>
<param-name>req_time_introspection</param-name>
<param-value>true</param-value>
</init-param>
3 set the heap size
Maximum heap size 512M
Initial heap size 256M
4 Added the Java Options below
-Dhyperion.home=<HYPERION_HOME>
-XX:PermSize=64m
-XX:MaxPermSize=128m
5 Deploying interop.war
6 Added the below lines to Jave calss path
<HYPERION_HOME>\deployments\generic\SharedServices9\config;
<HYPERION_HOME>\deployments\generic\SharedServices9\config\lib
\HubProductBean.jar;
<HYPERION_HOME>\common\JDBC\DataDirect\3.6\lib\hyjdbc.jar;
<HYPERION_HOME>\common\JakartaCommons\commons-collections-3.2.jar;
<HYPERION_HOME>\common\JakartaCommons\commons-dbcp-1.2.1.jar;
<HYPERION_HOME>\common\JakartaCommons\commons-logging-1.1.jar;
<HYPERION_HOME>\common\JakartaCommons\commons-pool-1.3.jar;
<HYPERION_HOME>\common\loggers\Log4j\1.2.14\lib\log4j-1.2.14.jar;
<HYPERION_HOME>\common\XML\JAXP\1.2.2\xercesImpl.jar
<HYPERION_HOME>\common\SAP\lib;
But i able to get only one service.
Please help on this
Regads
KumarK

hi,
I have the same supported Version of ORACLE APPLICATION SERVER 10g 10.1.3.1 and for the not able to see the Hyperion Shared Services service in Services.msc as while installing Shared Services there no Option like Deploy as Windows services so not able to see there i think.Please correct me if wrong.
Here i have one doubt while Configuring Shared Services with Oracle Application Server we are not specified the port number for Shared Services. So is it takes the same PORT number and URL is
http://<servername>:58080/interop/
Please clarify me.
Regards
KUMARK

Hyperion Shared Services inatllation problem

Hi,
I have installed the Hyperion Shared serives 9.3.1 with Oracle Application server and configuration but in services.msc i am able to see only HyperionS9OpenLDAp. i did the all post task and did manual configuration for Oracle Application Server like
1 Created new OC4J instance for Shared services
2 Added the below lines respective config/global-webapplication.xml file
<init-param>
<param-name>req_time_introspection</param-name>
<param-value>true</param-value>
</init-param>
3 set the heap size
Maximum heap size 512M
Initial heap size 256M
4 Added the Java Options below
-Dhyperion.home=<HYPERION_HOME>
-XX:PermSize=64m
-XX:MaxPermSize=128m
5 Deploying interop.war
6 Added the below lines to Jave calss path
<HYPERION_HOME>\deployments\generic\SharedServices9\config;
<HYPERION_HOME>\deployments\generic\SharedServices9\config\lib
\HubProductBean.jar;
<HYPERION_HOME>\common\JDBC\DataDirect\3.6\lib\hyjdbc.jar;
<HYPERION_HOME>\common\JakartaCommons\commons-collections-3.2.jar;
<HYPERION_HOME>\common\JakartaCommons\commons-dbcp-1.2.1.jar;
<HYPERION_HOME>\common\JakartaCommons\commons-logging-1.1.jar;
<HYPERION_HOME>\common\JakartaCommons\commons-pool-1.3.jar;
<HYPERION_HOME>\common\loggers\Log4j\1.2.14\lib\log4j-1.2.14.jar;
<HYPERION_HOME>\common\XML\JAXP\1.2.2\xercesImpl.jar
<HYPERION_HOME>\common\SAP\lib;
But i able to get only one service.
Please help on this
Regads
KumarK

hi,
I have the same supported Version of ORACLE APPLICATION SERVER 10g 10.1.3.1 and for the not able to see the Hyperion Shared Services service in Services.msc as while installing Shared Services there no Option like Deploy as Windows services so not able to see there i think.Please correct me if wrong.
Here i have one doubt while Configuring Shared Services with Oracle Application Server we are not specified the port number for Shared Services. So is it takes the same PORT number and URL is
http://<servername>:58080/interop/
Please clarify me.
Regards
KUMARK

Hyperion Shared Services Database error

Hi there!
I am trying to install hyperion financial management and for this i already installed the following on windows 2003 server:
1. Installed Oracle application server
2. Oracle Database
3. IIS Web Server
4. Installed Hyperion shared services
5. Configured shared services without errors
After that i launched shared services page by http://orixacc:7777/shared
i got the page with the following errors
SEVERE ERROR: The Hyperion Shared Services database is not configured correctly. Please contact your system administrator
If anybody can help me to solve this problem, i will be thankful.
During confguration there was no error at all.

OS - 2003 R2 Server
Database - MS SQL Server 2000
Hyperion -9.2.1 version
Its a PROD server
All the HFM applications are running properly.The problem is with the Shared Services only, even by giving the url i am getting the above error.previously its working fine.i am not getting any clue on this.even there is no trace on logs.

Hyperion Shared Services Active Directory

Gurus, i am an Essbase Developer and currently have an issue where the users in the Hyperion Shared Services Active Directory does not reflect the true number of users actually on the company network.
Whilst new employees created in the company flow through correctly into Hyperion Shared Services, those who have left the company still show in Hyperion Shared Services, even though they have been deleted from the network. Its as if newly created users synchronize perfectly into the Hyperion Shared Services Active Directory, but the deletion of users does not flow through.
Has anyone experienced this?
Thanks

Hi,
You are fecthing the user ids from Active Directory just to reduce lot of manual effort of creating native ids for all the user and also a security part its suggested to use Active Directory.
Now how can you say that id is still active in AD, the user who had left the company his id would be already inactive even though you are able to query the user and provision on his id or add him/her to a group that has provisions will not be able to login as their id is made inactive.
If you want to remove them automatically from Essbase or Shared Services automatically when their id gets disabled it wont happen as provisioning information etc lies with Shared Services and just to authenticate a valid user AD comes into picture .
If you want to eliminate users from accessing the system whose id is disabled is to change your AD configuration in Shared Services based on the inputs from your AD team such that where does the disabled id go into (ex : which OU etc..) and configure accordingly which should work.!!! now if you want to eliminate them from Essbase unprovision them/their ids and run security refresh .
Thanks
Amith

Hyperion Shared Services Error

Guys,
I had configured MSAD external authentication in Hyperion Shared Services 9.3.1. I am also able to see the groups and users in the shared services.
I provisioned one of the group with Essbase Admin, and HSS Admin. but when i tried to login to the Shared services with a userID in that group, HSS is showing the error "User: XXXX, not found"
CSS.xml file seems to be fine to me. Users in Native authentication are working fine.
- <css>
- <hub location="http://HSS-Server:58080">
<dirPort>58089</dirPort>
</hub>
- <spi>
- <provider>
- <native name="Native Directory">
<password>{CSS}4N6lVcgiE/dGr8rFdvQLcA==</password>
</native>
- <msad name="XXXXX">
<vendor>Microsoft</vendor>
<trusted>true</trusted>
<url>ldap://MSAD-server:389/DC=xxx,DC=xxxx,DC=com</url>
<userDN>YYYYYYYYYYYYYYYY</userDN>
<password>{CSS}VBLEOOfJ6ucg4ybH9z9PvQ==</password>
<authType>simple</authType>
<maxSize>100</maxSize>
<identityAttribute>ObjectGUID</identityAttribute>
<identityAttributeType>Octet String</identityAttributeType>
- <group>
<useGroups>true</useGroups>
- <objectclass>
<entry>group?member</entry>
</objectclass>
<url>OU=yyy</url>
<nameAttribute>cn</nameAttribute>
</group>
</msad>
</provider>
</spi>
- <searchOrder>
<el>XXXX</el>
<el>Native Directory</el>
</searchOrder>
- <token>
<timeout>480</timeout>
</token>
- <logger>
<priority>WARN</priority>
</logger>
- <delegatedUserManagement>
<enabled>false</enabled>
</delegatedUserManagement>
</css>
Any help is much appreciated.
AB

As informed earlier you could refer this link http://www.oracle.com/technetwork/middleware/bi-foundation/hyperion-supported-platforms-085957.html which will have the corresponding version support matrices (In your case 9.3.1 or 9.3.3) which will help you to find out which OS and which browsers can be used.

Hyperion Shared Services 9.3 does not display UserDirectories

Hello!
We are working with Hyperion Shared Services 9.3.
Since today, when I "Expand" UserDirectories folder (or another in the same left menu), it doesnt finish load (appears another folder that says: "Loading..." but never finish).
Can anyone tell me what may be causing it? This "Shared Services Server" is in a Client in another country, so, we don´t know if any changes that they could do cause that fail.
I check SharedServices9 logs and only find that as "unusual" thing:
2012-03-26 14:23:32,081 [http-58080-Processor7] ERROR com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - Unable to get CSS.xml file or the file may be read only
2012-03-26 14:23:32,081 [http-58080-Processor7] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /null.
2012-03-26 14:41:45,021 [http-58080-Processor5] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - El sistema ya se ha configurado; se omitirá el intento de configurar el sistema de nuevo con el nuevo archivo de configuración /E:/Hyperion/deployments/Tomcat5/SharedServices9/config/CSS.xml.
But, I read in some posts, that this CSS.xml file could be in read only, or currupted, but I check both CSSs (I read in a JhonGoodwin post that there are 2 CSS.xml files to check, and I check both).
Some ideas? I´m all ears... :)
Thanks for your time,
Best Regards,
Fabian.
Edited by: 920308 on 27/03/2012 11:17 AM

Hello Jhon!
At first, thanks for spend time on my issue.
Last, can you tell me what Browser do you recommend for Hyperion 9.3?
I think that it is the problem, because support department has upgraded some patches at server.
I try to downgrade one version from IE8, but I appreciate that you recommend me the "best" browser.
King Regards, and thanks again for spend your valued time.
Fabian Guadalupe.

Re register Hyperion product with Hyperion shared services

Hi all,
We have distributed environment.foundation,epma,cmgr on windows say node1,HFm on node2,planning on windows node3,initially i have installed essbase modules and configured them on node3. after that i have installed and configured essbase studio, essbase server and eis on oel linux. I have unistalled essbase, studio, and eis on node3.Now my planning module is not able to communicate with essbase installed on oel linux. iam able to view the essbase app group in shared services.and also i am able to create the datasource,where the connectivity of essbase is succesful.I feel that i need to re register planning module with shared services. Am i correct .If i am correct please help me how can i do that.also i followed the oracle document how to re register a module with hyperion shared services. i cannot find the config file for planning .please help me on this.
Thanks,
Jeevan

I think it will be helpful if you analyse the logs and then post the errors you are seeing.
Cheers
John

Re: OBIEE 10.1.3.4.1 integration with Hyperion shared services 11.1.1.3

I am working on OBIEE authentication using hyperion shared services. To achieve this I did the following steps,
1) Registered the shared services in Answers using 'Manage EPM workspace'
2)Modified config.xml to enable HSSauthenticator
3)Modified instanceconfig.xml by adding external auth tags
4)In rpd created a init block using custom authenticator.
When I login into Answers using a username and password from hyperion shared services, it is saying invalid username/password.
Log file says ' xxxxxx authentication failed in repository star, Odbc driver returned an error (SQLDriverConnectW)'
Can some one explain me if I am missing anything here?? Is there anyone who has successfully implemented this before.
Thanks,
Sandeep

Sandeep,
I am fairly certain that this integration actually works in the other direction.
That is from the Oracle Hyperion Workspace portal you need to log in and once you are in Workspace from the file menu an option for "Oracle Interactive Dashboards" should be available if all is configured correctly with the integration. That link will open up OBIEE and take the user directly into the dashboards without having to get prompted by the OBIEE login screen.
If you have the BIC2Go image (Dan Vlamis' team, vlamis.com) for Oracle BI 10g you can see this integration's configuration and see it working correctly.
I hope that helps

Hyperion Shared Service Upgrade

I am upgrading shared services from 9.2.0 to 9.2.1 . HSS (Hyperion SHared Services) is deployed on oracle application
server 9.0.4.Now following the upgrade instructions in the installation document of HSS I did the install and then
ran the configuration utility.But when i am going to the web page http://localhost:58080/interop it is still showing me
the older 9.2.0 version.
Does this mean i have to redeploy the interop.war file on the application server .
What would be the steps in that case.??
I tried by undeploying the existing version and deploying the new interop.war but the server starts giving some
strange errors and the process does not work .Any pointers and steps will be of immense help
Thanks

user507705 wrote:
Windows XP Professional version 2002, Service Pack 3.Well this may be the reason why you are getting problems, XP is not officially support as an OS for hosting Planning.
If you are new to installing hyperion products I always recommend starting out on a supported OS.
Cheers
John
http://john-goodwin.blogspot.com/

Hyperion Shared Services configuration

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