Hyperlinks become awkward to use in viewer

Question

We have created a hyperlink in a EUL by making a FILE item based on a column with URLs. "Alternative display value" is set to "Document".
When a workbook with this item is opened in Viewer we get the word "Document" in the cell, with a small blue triangle just left of it. The word is NOT a link (<a>) and clicking it has of course no effect.
The only way to get the URL to work is to click the small blue triangle. Some sort of pop up menu appears, with only one option in it: Document. Clicking this opens the correct page in a new window.
OK, it works, but no user will understand that operation unless someone shows it three times first.
Have we done something wrong in the definition or is this the expected behaviour?
Kind regards
Tomas Albinsson
PS This is version 10.1.2.1 of Discoverer Administrator.

Answer 1

Hi,
I think this is expected behaviour, you may be able to change the hyperlink symbol by some configuration on the server. What I have done is not to have any description or alternative display value for the FILE item and set the column heading in the workbook to be something like "Click to display document". Then have another text column before the FILE item giving a description of the file.
Hope that helps,
Rod West