I accidentally put a passcode lock on my iPhone and I forgot what I set for it, is there a way to take it off without accessing the phone? I have restored my phone but it doesn't work, is there anybody that could help me please?
I accidentally put a passcode lock on my iPhone and I forgot what I set for it, is there a way to take it off without accessing the phone? I have restored my phone but it doesn't work, is there anybody that could help me please?
You can't "accidentally" put a passcode on any iPhone...its a multi-step process. Further, restoring an iPhone will remove the passcode, as the passcode is not included in an iPhone backup.
Are you sure you're talking about the phone passcode & not something else...like the "Restrictions" passcode?
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This is covered in the basics section of the manual:
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when I Backup Iphone 5s and i want to restore my photo but It doesn't work.How can I do friends thank for your answer
What do you mean it doesn't work?
Are you getting an error message?
~Lyssa -
I have downloaded it again but still doesn't work. I want Lightroom and it keeps saying I need this to download it.
1.If internet is fine then this might be becase of Creative cloud files, please try the steps metioned in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launchin g-cc.html and see if it works.
2.Please navigate to ~/Library/Application Support/Adobe/OOBE/opm.db and trash it. Try to launch CC desktop and sign in with your Adobe Id (http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html) .
{Note for step 2: The file is in the user Library, not the Applications folder. To see the hidden user Library (not the system Library) in the Finder click on the Gomenu item and then hold down the Alt / Option key. You will see Library appear between Home and Computer. Click onLibrary and then navigate toApplication Support > Adobe > OOBE.
Alternatively open the Terminal and paste in the following and then press the Enter / Return key:
rm ~/Library/Application\ Support/Adobe/OOBE/opm.db, This will also delete the file}
Other related threads:
http://forums.adobe.com/message/5468864 (spinning blue wheel)
http://forums.adobe.com/message/5469306
Hope it works.
Regards,
Rajshree -
HT4113 i have restored my ipod but it still wont work
i have restored my ipod but it still wouldn`t work
Restore to factory settings/new iPod if yo have no done so already. If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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Newest Safari for Yosemite? I have 8.0.4 but it doesn't work
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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
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My daughter has put a passcode lock on her ipod and she doesnt remember it. How can I fix it?
please help me fix my daughters ipod. she has put a passcode on and cant remember it.
The only way to do that is to restore the iPod. Check the user guide, page 158 (or so).
If you forgot its password the device has to be restored. Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the device in iTunes and choose "restore from backup". -
What AM I supposed to do? my Ipod randomly shut off this afternoon and so i tried to charge it and it won't turn on or charge or anyting. Is there any way I can fix it? or do I have to get a new Ipod?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hey guys I got a used iBook from a family friend that has it password protected.I can't update or delete programs or download anything without the passwords and he doesn't remember them.Is there any way for me to get around these without wiping the computer and starting from scratch?
Hello,
Sadly without the system disk you can't do a lot. I would suggest you enable root user, log in as root and reset your administrators password, however you can't without knowing the administrator password first.
The only solution would be is to obtain the correct system disk or buy a retail copy of Mac OS X. But note, it depends on what version of the iBook you own depends, on what version of Mac OS X you will require.
You can still obtain the system disk or retail disks from online vendors, but they come at a cost.
System disk are grey in color, while retail disk have a big 'X' on it.
Best of luck -
I sync all my devices, both IPhone and IPad not realizing all of my photo's would keep saving everywhere. I have resolved that issue, I just needed to find out if, there is a way to delete all of the photo's off both IPhones and IPad, but not from my Mac. Is this possible?
Hello, bethannfromct.
Thank you for visiting Apple Support Communities.
To remove synced photo albums from the device you will need to remove the sync preference in iTunes, see the steps in the first article below. You will need to process these steps for each iOS device.
iTunes: Syncing photos
http://support.apple.com/kb/ht4236
Cheers,
Jason H. -
i still have not recieved my card in the mail. i have over $20.00 on my itunes gift card it says i cant use my gift card until i change my credit card. because i gifted the card and theres a ballance i owe but i cant get it to take out of my gift card
Hello HazelDrslt,
Thanks for the question, and welcome to Apple Support Communities.
The following resource addresses your question:
iTunes: Sending iTunes Gifts
http://support.apple.com/kb/HT2736
Additional Information
Note: When purchasing an iTunes Gift, a valid credit card must be on file; you cannot purchase an iTunes Gift with store credit. Purchased gifts cannot be redeemed outside of the country of purchase. For example, an iTunes Gift purchased in France cannot be redeemed on an iTunes Store outside of France. You can contact Apple Support to cancel an iTunes Gift up to two days before scheduled delivery.
Thanks,
Matt M. -
after trying to remember my new pass code and failing, my iphone disabled and is now telling me to connect to itunes, ive done that and tried instruction to restore from back up however when i do that i get an error msg saying that i need to turn off the app find my iphone to b able to restore, i cant do that tho because i cant use my phone and i dont see app on my computer on itunes either???what do i do >??
This the Activation Lock. Read here: http://support.apple.com/kb/HT5818
The only way is to login to iCloud with your computer browser and wipe the iPhone.
If you can't then you have a brick, Apple won't help and AL cannot be bypass.
https://www.icloud.com
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