I already have a creative cloud account and I keep getting window asking to use trial version of 2014 programs.

The other day I received a notice that there was an update for creative cloud to correct this. After updating that it still is giving me the same issue. Why isn't the 2014 programs just and upgrade for the existing CC programs?

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Do I have to be connected to internet when using illustrator through creative cloud? And can I change the language on the trial version if I would extend it to pay version? Thank you in advance.

Do I have to be connected to internet when using illustrator through creative cloud? And can I change the language on the trial version if I would extend it to pay version? Thank you in advance.

Lelisa it is only necessary to connect to the internet periodically to receive updates and validate your membership. If you have an annual membership you can be offline for up to 99 days. You can find additional details at Activation & Deactivation Help.
I would also recommend reviewing Creative Cloud Help | Install, update, or uninstall apps which discusses adjusting the installation language.

When installing creative cloud on osx I keep getting prompted to download a new version

when installing creative cloud on osx I keep getting prompted to download a new version which upon trying to install prompts me to download again. I recently used migration utility to move everything to a new box.

Mac migration does not always work with Cloud programs
Uninstall... run the Cleaner... Restart your computer... Reinstall
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Someone keeps putting my iPhone into lost mode in my other cloud account, and I keep getting out. How do I switch the cloud account to this one, so they won't be able to do it again

Well, for the last week someones been putting my iPhone constantly in lost mode using my apple account and I keep getting out because I know my own password. I want to change the password but two other people I know use it, (who definetly wouldn't do this), someone else probably got ahold of the account and is spamming the phones into lost mode. I'm not in lost mode currently by the way. This repetition is really a hassle for me because I'm not always connected to the internet to get out of the lost mode, a few days ago, I went on a 12 hour flight and both my apple devices were probably put into the lost mode and I wasn't able to use my iPhone or iPad to do work and entertainment purposes. I was literally sitting there for 12 hours! So now that you sat through my problem, which I thank you for greatly, how do I switch apple/cloud accounts on my devices so this won't happen again? I hope you can give my solution, if there is one out there, and thank you in advance for atleast trying to solve my problem.

The only way this can happen is with access to your id and password
Read this and focus on "changing your Apple id"
http://www.apple.com/support/appleid/manage/

Do I need to subscribe to Typekit separately if I already have a creative cloud account?

Someone sent me a InDesign File, and said that the font was a creative cloud font. I tried syncing the font to my desktop, but it says that it cannot be synced. Do I need to subscribe separately to Typekit??

As part of your Creative Cloud membership, you can access Typekit fonts for the desktop and web in a
single membership. There’s no installer, no need for a font management program; you can immediately
start using the selected fonts in all of your applications that support desktop fonts, including Adobe
InDesign, Illustrator, Photoshop, and other desktop applications. In addition, both Illustrator CC and
InDesign CC offer direct access to Typekit desktop fonts right in their font menus, and InDesign finds
missing Typekit fonts for you when the file is opened and prompts you to sync them with a single click.
Please refer to http://www.adobe.com/content/dam/Adobe/en/products/typekit/pdfs/typekit-guide-for-designer s.pdf
Hope it helps you.
Regards
Rajshree

HT4519 I have a yahoo email account and i keep getting an "error connection to the server failed"

The email account i have always used on my ipad mini is through yahoo. Now i keep getting an error "connection to the server failed" when trying to access my email.

its a common message but could be due to several possible causes
try this
close the mail app by double tapping the home button, swipe the screen until you see the large icon of the mail app. Swipe the app up and off the screen to close. Tap the home button to return to home screen. Open mail app again.
if that didn't work, then...
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute).
Unplug your wifi router for 5-10 minutes and at the same time reset settings on the ipad
settings/general/reset/reset all settings
(no data will be lost)

I have two Creative Cloud accounts, occurred by accident, I wish to merge them and have all my details and licenses under one account, how do I do that?

I have two Creative Cloud accounts, occurred by accident, I wish to merge them and have all my details and licenses under one account, how do I do that?
This is due to the different changes Adobe has gone through and unfortunately I used different emails at certain times.

Under one Adobe ID you can have one CC only,if by accident you have purchased two CC under one account, it needs to be cancelled & refunded, please contact Adobe Support at
http://adobe.ly/yxj0t6
Regards
Rajshree

2 creative cloud accounts and maximum activations exceeded

We have 2 creative cloud accounts (enabling us to use on 4 computers - per conversation with adobe rep) and still get maximum activations exceeded error and request to login every time launching apps... Please help as I cannot use PS until this is rectified.

Hi kimballroundy,
Apologies for the inconvience caused, I would like to clarify your doubts here:
2 creative cloud accounts and maximum activations exceeded
What do we have to do to make sure that we can get what we are paying for?
You can install and use the desktop applications available in Creative Cloud on two computers at once, as long as the same person is logging in to both machines and using the products with the same ID. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.
Which is 2 Creative Cloud accounts, to run on 4 computers?
Same as Above. So Ideally you can run 4 computers.
If you still have some doubts, please feel free to ask, I shall be happy to help
Cheers
LP

I have a Creative Cloud License for "Creative Cloud Student and Teacher Edition". Can my daughter use an App on a separate computer? If not, can I purchase a second license? Thank you.

I have a Creative Cloud License for "Creative Cloud Student and Teacher Edition". Can my daughter use an App on a separate computer?
If not, can I purchase a second license?
Thank you.

The license allows YOU to install on a 2nd computer... it does not allow someone else to use your license
Licenses and terms of use | Adobe
You may also not purchase an Education version for someone, they must do that for themself... if they qualify
Adobe Education... Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html
I do not know how it is done, but you MAY be able to buy her a regular subscription and pay with your credit card... just not the Education version that has strict requirements

I have subscribed to the student package and I also received a confirmation SMS saying that the amount has been deducted. But when I sign in through creative cloud, it shows that I am still running on a trial version. Why is that?

I have subscribed to the student package and I also received a confirmation SMS saying that the amount has been deducted. But when I sign in through creative cloud, it shows that I am still running on a trial version. Why is that?

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Mylenium

All creative suite apps install as trialversion have a creative cloud subscription) and when the

All creative suite programs install themselves as trialversion (I have a creative cloud membership) and when the trialperiod expires I am directed to buy a new version

CS6 applications in Creative Cloud unexpectedly revert to trial mode
Sign in or activation errors
Mylenium

After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of

After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?

What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers)

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

>enter my CC serial number
I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
-Install, update or UNinstall, and launch after installing

I am a creative cloud member and just download the window in my mac and format all things that I had in mac. How can I redownload the creative cloud in the window portion?

I am a creative cloud member and just download the window in my mac and format all things that I had in mac. How can I redownload the creative cloud in the window portion?

WOrks no different - download the CC app and take it from there.
Mylenium

I bought creative cloud a few days ago - all apps show up as trial versions - is this normal?

I bought creative cloud a few days ago - all apps show up as trial versions - is this normal?

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

I already have a creative cloud account and I keep getting window asking to use trial version of 2014 programs.

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