I already have a mobile me account. when i click iCloud to add it, it only allows me to create a new one. does not allow me to enter an existing one. How do we handle?

The last thing you want is a second iCloud account. Try logging out and back in in System Preferences. If that doesn't work, I'd get AppleCare on the line.
Jerry

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TS3899 I am getting emails on my iphone5, but when I try to reply it tells me recipient was rejected by the server because it does not allow relaying. How do I fix this?

I am getting emails on my new iphone5, but when I try to reply it tells me "the recipient was rejected bythe server because it does not allow relaying" and I don't know how to fix it. Does anyone know how to fix it?

see the "more like this" section on the right side of this page as your question has been asked and answered many times already.

I have an iphone 5s and when I make a playlist on itunes for music videos and sync my iphone the playlist does not show up. What can I do to fix the problem?

I have an iphone 5s and when I make a playlist on itunes for music videos and sync my iphone the playlist does not show up. What can I do to fix the problem?

Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/

I have a mid-2011 iMac running Mavericks. When I click restart the computer goes to a white screen with a spinning circle and does not go any further until I hold down the power button to turn it off. What do I do?

I have a mid-2011 iMac running Mavericks. When I click restart the computer goes to a white screen with a spinning circle and does not go any further until I hold down the power button to turn it off. What do I do?

Ok, sounds like the safe mode boot worked... You probably don't want to always be in safe mode though (some reduced functionality) so does it do a normal boot now? If not, you should then reboot into safe mode and run Disk Utility. Then select Macintosh HD on the left hand side, and click the Verify Disk button. If needed, it will ask you to Repair Disk. If there are errors found, Repair Disk again until there are none. Then try another normal boot and reply with result, wether good or bad.

Have the IPhone g and when I slide my finger across it to unlock it or even turn it off it does not do anything does anyone know why.

I have the IPhone 3g and when I slide my finger across it to unlock it or even turn it off it does not do anything does anyone know why.

Try resetting it: hold the on/off and home buttons at the same time until you see the Apple logo (ignore the off slider that appears first), then release and wait for it to restart.

When the Wifi is connected, the iphone seems to search for some site and if firewall does not allow the access to that site, it disconnects the connection to Wifi. Can anyone help on this?

When the Wifi is connected, the iphone seems to search for some site and if firewall does not allow the access to that site, it disconnects the connection to Wifi. Can anyone help on this?

Hi SBEG2015,
I'm sorry to hear you are having these issues with your iPhone. Based on your description of what has happened and the symptoms you are seeing, you may need to have your iPhone evaluated and/or serviced. You may find the following page helpful:
Apple - Support - Service Answer Center
Regards,
- Brenden

HT2513 In my iCal, "new reminder" does not appear in the menu under "File". How can I get reminders to show up on my iCal

In my iCal, "new reminder" does not appear in the menu under "File". How can I get reminders to show up on my iCal?

If you're running Mountain Lion (10.8.3), reminders is now a separate app. Launch reminders from your applications group and you will be able to access File>New Reminder.

I have 2 emai accounts which worked perfectly on iphone 4 but on iphone 5 my msn account wont let me reply to emails sent to that account, it leaves the message in my outbox saying recipient was rejected by the server because it does not allow relaying

I have 2 email accounts which both worked perfectly well on my ipone 4 but since going over to iphone 5 my msn account will not allow me to reply to any emails. It places a message on my screen stating a copy has been placed in your Outbox. The recipient @.com was rejected by the server because it does not allow relaying. Any ideas on how I can sort this. Would it be worth deleting my MSN account ant putting re-inputting the details again?

Your email provider has blocked the standard mail port 25 for sending emails and is requiring a different port. This is to avoid mail relays that use mail clients to send spam. You need to find the port that is used by your provider for sending outgoing mail. Then change the settings in your email account on your phone to match the port. You will also have to provide some security credentials for the account.
You can also try deleting the email account from your iphone, and the adding the email account back as this will many times set the correct port for sending emails.
You could also do a Google search on the the settings for your device with your email provider. That will provide you with the proper settings.

Hi! I have 2 Apple IDs but cant log in one. Says info doesnt match. Choosing to receive email, but email is not comming too. Trying to create a new id with old email-denies becuase it is existing. How can I get into old AppleID? Have few expensive apps.

Could it be so that I have deleted the old AppleID? All applications are still on the device, but I cant get them on new device. When I try to create a new id with an old email, it doesnt allow saying that the address is already occupied. It means the ID exists, but I cant get in... (I was trying to change address, just dont know if I succeed or not.)
Thank you in advance

So For everyone that is having the issue of iCloud asking for an old email there is a very simple fix, as long as its a simple switch from one email to another on one apple ID account.
1. Sign into appleid.apple.com with your current ID.
2. Edit the primary email to the one requested. (You DO NOT need to verify the old email.)
3. Sign out of iCloud on any device using the old ID.
4. Edit the primary email (on appleid.apple.com) back to the desired email address.
5. Verify that email address.
6. Sign into iCloud with the correct email.
As for anyone that is unable to verify their account due to not receiving the verification email, contact apple support for further assistance.

HT1296 I want to transmit my whole iTunes library (about 4GB) to my iPod. When I click "sync," the window goes quickly through the steps and quits, but the music does not show up on my iPod. It says "no music." I have followed the instructions, but no res

I have followed instructions for transferring my iTunes library from my MacBook Pro to my iPod. The summary window shows lots of unused memory and it partly fills when I hit "sync," but then returns to nearly empty and the music does not show up on my iPod--"no music." Any suggestions would be appreciated. l've read all the instructions I can find. Thanks.
macsept

Check your settings.
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
Have you successfuylly synced from this iTunes library/computer before?

Firefox opens when I click on a hyperlink in an e-mail in my Outlook 2003 program, but does not go to the URL in the link. It used to work before I re-installed my MS XP Pro 64 bit OS. Help!

At first, after I re-installed the OS, nothing would happen when I clicked on an e-mail hyperlink. So I went to Folder Options in Control Panel and associated Firefox with the E-mail file type. Firefox then opened when I clicked on a hyperlink in an e-mail, but just opens to the Firefox start page ("Blank page"). Firefox does not open the URL in the hyperlink. I need guidance as to how to restore this function which worked perfectly before I had to re-install the OS due to a corrupted program installer. I have run the MS Office Detect and Repair function twice--both times indicating that everything is fine--but it does not make a difference in fixing the Firefox function.
NEW: An attempt to click on the link in Security Center to go to Microsoft Update brings up an error message that reads: "The requested lookup key was not found in any active activation context." I have no idea what this means, but I suspect it is related to the lack of ability to open Firefox to a link URL.
See the uploaded screen print(JPEG) below.
UPDATE: PROBLEM SOLVED!! Searched on error message on line, solution fixed problem. THANKS ANYWAY

# Yes, if you go to accounts.firefox.org, sign out, you will now be signed out.
# Sign back in, and you will be asked to save the password you entered.
# This will save the password and autocomplete if you have this option turned on.
I am not exactly sure why the menu did not detect the password change or if it was stored incorrectly after you changed it? But after storing the correct password you can manage any duplicate passwords in the password manager.[[Password manager - Remember, delete and change saved passwords in Firefox]]

I want to install Logos on an NT4 workstation. When I click on the "Logos.msi" file the "Open with" popup box appear. NT4 does not recognise the "Logoshe Logos software on a .msi" file.

I want to upgrade the Citadel database with the Logos software. I have download the Logos.zip file from NI, unzipped it and install it on a WIN2000 system with no problem. When I tried to install it on a NT4 workstation by clicking on the "Logos.msi" file the "Open with" popup box appear. Thus NT4 does not recognise the ".msi" file.

Karolus,
most likely you did not install any newer software packages on this Windows NT machine. NT does not have the MSI installer engine preinstalled thus the first MSI based software would install this engine. E.g. if you install Lookout 4.5.1 or 5.0 before you try to upgrade Logos this should not be a problem anymore. Or if you install DSC that means LabVIEW 6.1 before this shouldn't be a problem either.
If you really want to install just Logos alone than you would need to install the MSI engine manually before by executing the InstMsiw.exe from your CD. You might get this MSI engine as well from Microsoft.
Hope this helps
Roland

How come when I try to re open a Project Only the SMPTE Displays opends and The project does not How can I get the Project to display?

I create a Project and when im working on it every thing is Fine, when finished I close the Project and Save it. But when i am ready to re open it later Only the SMPTE Meter is displays on My Deskktop with The Projects Name in it. Why wont the proect display?

Because you closed the main window before saving. Hit cmd-1 to get it back.

When I updated the software on my ipod 4 touch, many podcasts were erased. When I synced the ipod, they were erased from the ipod also. The current itunes does not allow me to go back to these dates (a few months) and re-download? Can I? and prevent this?

When I upgraded the software on my ipod touch4, many podcasts were deleted from itunes. Of course, when I synced the ipod, they were deleted from the ipod as well. Apparently the current version of itunes will not let me go back to these earlier episodes (just a few months), in a podcast that I have been subscribed to, and re-download them. Is there a way to do that? and, how can I prevent this from happening again?

Hey! I had the same problem you did just today when I was trying to get my second iPhone to sync. What you need to do with music or anything extra that you doing you have to creat a second playlist or picture or anything that you would like to use, so that you can add to the second device that you are going to be using. I am not sure if that will help but it helped me out a lot!! Good luck!

Can i download previous versions of firefox? the new version does not allow me to use my VPN so i have had to uninstall firefox and use internet explorer instead (ugh!)

after i downloaded firefox 4.o.1 i have no longer been able to use my VPN which i need frequently for work. it worked fine with the previous version of firefox.

Can you describe in a little more detail which part isn't working? For example, is the VPN not starting up when you start Firefox, or is Firefox not able to use the VPN tunnel?
If we can't solve it, here's the process to roll back:
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older
You could install Firefox 3.6 over Firefox 4 (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.
Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.
Note: I haven't actually tried this myself!

I already have a mobile me account. when i click iCloud to add it, it only allows me to create a new one. does not allow me to enter an existing one. How do we handle?

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