I already have creative cloud Photography plan and just want to add dreamweaver, is this possible?  Alternatively, I have tried purchasing the Complete - For CS Customers but it asks me to contact customer support and then sends me through to the forums!!

I already have creative cloud Photography plan and just want to add dreamweaver, is this possible?  Alternatively, I have tried purchasing the Complete — For CS Customers but it asks me to contact customer support and then sends me through to the forums!!

yes.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Similar Messages

  • Hi, I have Creative Cloud Photography plan (one-year, prepaid). I installed Photoshop CC but now I am getting a Trial Expired message and am asked to provide the serial number.

    How can I solve the problem? Many thanks

    Vincas+Alesius this is due to the a connection error between the computer and our activation servers.  You will want to try the suggestions offered by Mylenium in message #1.  The most common cause of this issue is the host files.   If you have any specific questions about the steps listed you are welcome to post them to this discussion.
    If you would like direct assistance you are welcome to contact our support team at Contact Customer Care.

  • I have creative cloud photography plan, but cannot update to Lightroom CC

    When i opened Lightroom (part of my CC photography plan) it said to update to Lightroom CC by clicking the adobe app manager thing on the upper bar of my computer (Mac) and clicking "install" next to Lightroom CC. however, next to Lightroom CC it says "try". not install.
    i have had problems in the past where that adobe manager app would say that i didn't have Lightroom installed and it would have a button saying "install" even though i already had it installed. this may be similar to that problem.
    Anyway, how do i make it say install, instead of trying to give me a trial.

    i just clicked try to see what it will do. right now its installing, i will let you know what it says in a minute.
    thank you for your help. i have had no luck with adobe support. its taken about 1hr to get someone on chat, and when got someone i accidentally went back a webpage and lost it. now i waited another hour and got someone and when i tried to sent the support guy the photo on this post i lost that conversation. so now I'm on my third hour and third try to not lose someone at adobe support. but thanks for helping, please keep in touch.

  • I double purchase Creative Cloud Photography plan, I want to cancel one.

    Hi,
    I just purchased Creative Cloud Photography plan, but I can not open my photoshop program, I didn't notice that I should wait about 15 minutes to get the subscription works.
    So I purchase again the same subscription. Now I have double subscription for Creative Cloud Photography plan. I want to cancel one.
    Anyone can hel how to do this?
    Thank you,
    Alex

    Its settled now, and i already charged double for same software.
    I call the customer support, send them a message many times, and my request status is WITHDRAWN because
    "Your support case was cancelled because we did not receive a response
    from you"
    How come you guys cant solve this kind of problem?

  • I have been paying for Creative Cloud Photography plan and .....

    I have been paying for Creative Cloud Photography plan and Photoshop Photography Program, I don't know if I should be. I want to be able to use Photoshop and Lightroom. Can anyone help?

    Cloud Plans https://creative.adobe.com/plans
    -Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
    -Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan)
    -http://helpx.adobe.com/creative-cloud/faq/mobileapps.html
    -http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
    -and subscription terms http://www.adobe.com/misc/subscription_terms.html
    -what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html
    -http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

  • Can't buy after effects after I bought Creative Cloud Photography plan Student and Teacher Edition

    Why I can't buy After Effects after I bought Creative Cloud Photography plan Student and Teacher Edition?

    MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html
    -Programs won't display if they will not install on your computer
    -http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

  • Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic p

    Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic photoshop use or am I able to go with one or the other ?

    PS is part of the photography plan, so your single app plan is redundant.
    Mylenium

  • I purchased the Creative Cloud Photography Plan for 9.99 and I cannot gain access to Photoshop, just Lightroom. It worked for night I purchased it and now I cannot open up Photoshop.

    I purchased the Creative Cloud Photography Plan for 9.99 and I can't open up Photoshop.  I had access to it the night I bought it online and now I cannot use it. Will someone help figure this out.  Perhaps I'm an idiot and just missing an obvious step so I apologize for that but, I still NEED HELP!!!

    I have a laptop with a Windows operating system (not lucky enough to have a Mac) and as far the Adobe version, it's the plan for 9.99 that Adobe is offering.   I was under the impression that the Creative Cloud Photography Plan included Photoshop and Lightroom, the latest versions of both, because that's what it said when I purchased it.  I'm sorry my information is too limited or not detailed but, it's a pretty basic concern. I bought something,  it's not working and I want to know why.  Thank you and apologies for sounding rude. Thank you for responding as well. 

  • Just purchased 1 year prepaid Creative Cloud Photography Plan and Lightroom saying "  Develop Module is Disabled "  What do I need to do to activate the full program?

    Hello,  I just purchased 1 year prepaid Creative Cloud Photography Plan and Lightroom saying "  Develop Module is Disabled "  What do I need to do to activate the full program?

    Are you signed into the creative cloud application manager?
    Did you install Lightroom from the creative cloud application manager?

  • I paid for "Creative Cloud Photography plan", but in my account i still have Free plan. What should i do?

    I paid for "Creative Cloud Photography plan", but in my account i still have Free plan. What should i do?

    Try Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

  • I have the Creative Cloud Photography plan why am I being asked for a serial number?

    I ordered the Creative Cloud Photography plan yesterday and I believe I haven't got the serial number. I've looked under My Products, I've looked under My Orders, I've checked my email...I just keep going in circles and I don't know how to start using the product that I paid for. :S

    Branching to a separate discussion.
    C2ro as a member of the Creative Cloud Photography plan there is no need for a serial number.  If you are being asked for a serial number then there is likely a connection error preventing the active membership from being authorized on the computer.  Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve connection errors.
    For more information on how to install Photoshop and Lightroom please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • Creative Cloud Photography Plan only works in Trial Mode?

    Hello everyone,
    I bought Creative Cloud Photography Plan for a year and paid for it. I use a mac so i downloaded Creative Cloud app for Mac.
    Donwloaded Photoshop CC and Lightrom 5 (Which are included in Creative Cloud Photography Plan) but i can only run them in trial mode.
    Don't Creative Cloud Photography Plan include to rights to use this programs or do i have to buy licences for them anyway?
    Because i didn't think that i am going to need the licenses, i thought that just the Creative Cloud Photography Plan is enough to use them.
    Does anybody know anything about that?
    Thank you.

    Here is the correct solution for this problem when people with paying subscriptions are being told they are in trial mode on CC - please add this to your support arsenal:
    Try the steps in this help page and remove the opm.db
    http://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available. html
    Go thru the steps in this link to ensure that your computer can communicate with the Adobe servers
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  • I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on?

    I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on? Thanks for the help.

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I would like to cancel my Creative Cloud Photography plan. How?

    I want to cancel my Creative Cloud Photography plan. I cannot do it online apparently and I can't find a phone number to call. Please help.

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • Need to cancel One Year Subscription to 'Creative Cloud Photography plan (one-year)'

    Hi, I need to cancel my 'Creative Cloud Photography plan (one-year)' as my partner already has the full package subscription on the desktop we use at home.
    Thanks,
    Kristie

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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