I already purchase a game and kind a deleted it when i finished playing the whole game. Now my problem is i'm trying to download it again and its asking to pay for it again. What should i do?

I did that already i can download the game but it still asking me to pay for every level even thou i pay already for the whole thing.

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I want to download an app on to my mac that is on my iPod but it ask to pay for it again. What do i do so I can get it without paying again?

I want to download an app on to my mac that is on my iPod but it ask to pay for it again. What do i do so I can get it without paying again?

If what you previously bought is an iOS application, ensure that you’re signed into the iTunes Store with the Apple ID you used to buy it, or sync the device with an iTunes library which contains it.
If what you previously bought is a Mac OS X application, you can’t. The developer needs to create the two versions separately and may choose to charge for both.
(111475)

I TRY TO OPEN IPHOTO AND I COULD NOT. WHEN I CLICK ON THE ICON DID NOT EVEN BOUNCE. THEN I DRAGED IT ON MY DESKTOP AND NOW I CAN'T EVEN FIND THE ICON ANYWHERE,

I TRY TO OPEN IPHOTO AND I COULD NOT. WHEN I CLICK ON THE ICON DID NOT EVEN BOUNCE. THEN I DRAGED IT ON MY DESKTOP AND NOW I CAN'T EVEN FIND THE ICON ANYWHERE, what can i do???

iOS? or OSX
OSX = Finder > Applications > iPhoto. Double click the app to open it.
The icon (alias) will then be back on the dock. Right click the Icon > Keep in Dock.
Icons dragged off the dock vanish in a puff of smoke.. they are only aliases (shortcuts)
If you mean iOS I can't really understand what is happening..

I want download again. I have to pay for that again?

I bought PS. But it's disappear. How can I do?

Hi,
it depends on which device and OS you are on. Once you bought the application you do not need to pay for it again
to install it. It goes for both iOS and Android.
Thanks,
Ignacio

HT1583 it burned in idvd and all seemed ok but when it finished saying the project was finished when I played it on the tv it had not burnt the whold project why would this be thanks

I was burning a slideshow from iphoto and went to idvd and it burned ok and finished and said it was ok, but when I played it in the tv it did not play the whole project
why would this be. cheers vic

Hi
Strange - But needs lot's of more info to make it possibly to suggest any reason. Me no mind reader at all.
• What Video Codec was used
• What Video editor
• How did You get material into iDVD
• What did You select in iDVD
frame rate
video format
encoding quality
burn speed (set down ?)
• Brand of DVD used
• Type of DVD used
And all vital info You can think relevant.
Yours Bengt W

HT4906 Have already purchased upgrade for iphoto for one mac and am now being asked to pay for it again for second app. Is this right?

have already purchased upgrade for iPhoto for my iMac and am now trying to upgrade my macbook pro and am being asked to pay again.

If you log in under the same Apple ID and look under purchases you can update the other computer too
LN

I synced my iphone to my computer and backed up my iphone on icloud. When I returned back to my phone I noticed my notification ringtones were gone. How can I get them back without paying for them again

How can I get my notification ringtones back when I synced my iphone to icloud. Idk what I did but when I back up everything these along with some songs got erased.

Try restoring your device.

My daughter has forgotten the answers to her security questions and before we can download songs from iTunes its asking her to answer them..What do we do?

My daughter has forgotten the answers to her security questions..How do we re-set this as it won't allow her to buy songs if she doesn't answer the security questions

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

My computer crashed and cannot be recovered. When installing Acrobat on the new computer it says I've activated my serial number too many times, and need to uninstall in order to reinstall on this computer. I cannot uninstall on the old computer

How can I resolve this?

Hi davidm7376952,
Please follow the Still Need Help' contact us option & initiate a chat for help : Contact Customer Care
Regards,
Aadesh

HT1349 im trying to udate my itunes on the computer an im having problems doin could you assit me with it please as its asking for a serail number an i carnt put one in as i dont have one but i do have a i phone 4 do i use that number ?

hi
im trying to update my itunes on the computer as ive been told by t mobile that will help me sort my phone out which is a i phone 4..but im haveing problems doing it an i was wouldering if you could assit me with it please

hi could you assit me please with updating my itunes account on thw computer as i have aproblem conecting my phone to the internet an t mobil have said i may need to update the itunes on the computer so please cou,d you assit me please thank you

HT4208 I downloaded an app on 6/1/12 . I had problems with the game. Bigfish told me to uninstall and reinstall it. I had already purchased the whole game. Apple wants me to pay $6.99 again

I downloaded a game on 6/1/12. I paid to get the whole game. I was having problems. Big Fish said uninstall then reinstall now apple wants to charge $6.99 again

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT203167 I already purchased an ebook, changed iphones so how can I downoad ir without paying for it again?

I purchased an ebook, A separate peace, on an ipod touch and now I have an iphone, so how can I download onto my iphone without having to pay for it again?

Downloading past purchases from the App Store, iBookstore, and iTunes Store
Why not just transfer it from the ipod touch to the comptuer, then sync it to the iphone
You should always make sure that everything is on your computer and backed up.

I bought/have a serial # for acrobat pro - how do I download it w/out paying for it again??!

i bought acrobat pro in nov - was not sent a serial number and yet was charged - and only today was sent a serial number.
i want to download the product but seem to be asked to pay for it again
how do i download the product with my serial number without paying again!!?
thanks

you can download a trial here: https://www.acrobat.com/free-trial-download.html and activate with your serial number.

TS1702 I purchased an audiobook from itunes on my ipod touch yesterday. Following an unsuccessful update to the ipod today, I had to restore it to factory settings and the audiobook has gone. How do I get it back without having to pay for it again?

I purchased an audiobook from itunes on my ipod yesterday. Following an unsuccessful update on the ipod today I had to restore factory settings and the audiobook has gone. How do I get it back without paying for it again?

Hi Jen. My daughter just compleated her nursing program and is now working as a full time nurse. Focus and study hard and soon you will be there too. Now to the problem at hand. I have the same problem. I gave up on it and satisfied myself with my iPod without the upgrade. Reason being I've read so many posts of people having problems after the upgrade. But I'm sure other factors are involved. Nevertheless here is the fix most say works to solve the problem: What ever virus protection you have installed on your computer, disable it. Then try to install the update. After that enable the protection. I had Kaspersky, and it does it's job well. The thinking is, the virus protection is blocking the upgrade. Hope this works. Charlie

HT203167 Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or on my itunes account, and itunes wants me to pay for them again. How do I get around this?

Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or my itunes account, and itunes wants me to pay for them again. How do I get around this? I've tried all the suggestions, and it's hugely frustrating.

If you are in the UK, and the film studio allows re-downloading, and you are signed in with the same account that you bought them with, then they might show under the Purchased link under Quinklinks on the right-hand side of the iTunes store home page for re-downloading - if they don't show then check to see if they are hidden (hiding and unhiding).
But you should be keeping and maintaining your own backup of your downloads and noy rely on being able to re-download any item as they are occasionally removed from the store by the content provider (film studio, tv company, record company etc).

I already purchase a game and kind a deleted it when i finished playing the whole game. Now my problem is i'm trying to download it again and its asking to pay for it again. What should i do?

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