I am an active member and I am trying to install Abobe Acrobat XI Pro and it is asking for my serial number. Where can I find that information?

I am an active member and I am trying to install Abobe Acrobat XI Pro and it is asking for my serial number. Where can I find that information?

Hey jamesl12995614,
Could you please let me know if you are using subscription or bought Acrobat as a one-time purchase.
If its a subscription, then all you need is to sign in at adobe.com using your Adobe credentials and download the software.
Otherwise, you might refer the KB doc link mentioned below to find your serial number:
Find your serial number quickly
Hope it helps.
Regards,
Anubha

Similar Messages

  • I've purchased Flash CC 2014 and it is asking for the serial number, where can I find it??

    I've purchased Flash CC 2014 and it is asking for the serial number, where can I find it??

    you don't use a serial number with your cc subscription.  you use your adobe id.
    close flash > open your cc desktop app > sign out of your app > sign back in to your app being careful to use the exact adobe id you used to subscribe to cc. > open flash pro.

  • I'm trying to open the photoshop and it's asking for a serial number  how can i gent a serial number for photoshop, i buy it here

    i'm trying to open the photoshop and it's asking for a serial number  how can i gent a serial number for photoshop, i buy the photoshop here

    What version of Photoshop are you using?
    Did you purchase it outright, or do you have a subscription?
    Gene

  • I have downloaded and installed Acrobat pro DC but its asking for a serial number of my previous version but I never had a previous version

    I have downloaded and installed Acrobat pro DC but its asking for a serial number of my previous version but I never had a previous version

    you purchased an upgrade version of acrobat.  if you don't have a qualifying product (previous acrobat version), you'll need to exchange.
    Return, cancel, or exchange an Adobe order

  • I am trying to re-install Adobe InDesign CS2 and having problems. It won't accept my old serial number, and while in the instructions it says it will give a new serial number I can't find that.

    I know CS2 is old, but that is all I have.

    Directions to find it are on the page with the installation instructions.
    Locate the language and application you want to install and note its serial number (located to the right of the download links). The serial number is required during installation. 
    Note:The serial numbers included with your original CS2 applications do not work with these CS2 application versions.

  • Trying to install Adobe Acrobat X Pro and it will not install.

    It says "the wizard was interrupted before Adobe Acrobat X Pro could be completely installed." Not sure what is interrupting the installation. It is a PC with Windows 7 64-bit. I tried installing twice already.

    Yes. My problem is fixed. I went through the forums and found a solution from user silvasilva3 .
    Running a check disk worked.
    Thanks

  • Bought in the appstore and they ask a serial key, where can i find that?

    Can anybody help me solve the problem?

    Motion 5 does not have a serial key.  I must be run on a Mac that is "Authorized" in iTunes for the account that purchased it.

  • Every time I try and open illustrator I get asked for a serial number???

    I use a MacBook Pro, which I purchased in Thailand (I am staying in Thailand) but have a spanish credit card (I include this information as I dont know if this is the problem) .  I joined creative cloud and downloaded illustrator and photoshop but every time I try to "liscence" the software I get asked for a serial number.  After looking through the forum I thoufght this may have something to do with having a Thai comp and Spanish card but I have recieved an email confimation and my adobe profile also confirms my membership, so I dont think it i this. I need to use the apps professionally and this is drivng me insane! Would appreciate any advice!

    Rebecca,
    I believe this is one for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
    http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
    or for this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup
    or for Adobe Support (phone),
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

  • Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasnt the person who set this up originally so I'm a bit

    Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasn't the person who set this up originally so I'm a bit lost, i cant seem to find any serial numbers on the my account section and it seems we have no registered products? can you help?

    Hi There,
    We have checked the details of your team, all seat are assigned properly.
    Now there are few details that we would need in a Private Message so that I can assist you appropriately.
    Name of the user:
    Email of the user:
    Meanwhile, try the below mentioned links.
    Creative Cloud applications ask for serial number
    Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
    [Note: Details that we need is critical, make sure you send them in via Private Message only.]
    Thanks,
    Atul Saini

  • I activated my cloud membership and it worked.  I just downloaded Lightroom 5.6 upgrade and it asked for a serial number.  The same activation number I used before will not work now.

    I activated my cloud membership and downloaded Lightroom 5.5. Today, I downloaded Lightroom 5.6 and it asked for a serial number before it would open.  Why did the same serial number that worked 2 weeks ago not work now?

    I activated my cloud membership and downloaded Lightroom 5.5. Today, I downloaded Lightroom 5.6 and it asked for a serial number before it would open.  Why did the same serial number that worked 2 weeks ago not work now?

  • Creative Cloud for teams downloads as a trial and asks for a serial number

    My employer purchased a Creative Cloud for teams account. I'm using my Adobe ID and trying to install the applications on my laptop at home. When the applications launch, they say I'm running a trail version. Then I'm given the option to license the software or continue the trial. When I click license this software, I sign in with my Adobe ID then it asks for a serial number. I don't have the serial number from my employer. Shouldn't it just be enough that I sign in with my registered Adobe ID and password?

    Refer to this:
    Sign in or activation errors
    Mylenium

  • My CS 6 is asking for a serial number and I already entered it twice. Is it due to me installing Adobe CC?

    First off, my computer had to be wiped clean back in early January. All my programs was gone and that included my CS6 program. So I re-installed them. Then one day, I see this Adobe update and it had the Adobe Creative Cloud App. I think I did something stupid and I wanted to tryout not only the Lightroom version, but Photoshop CC as well. My CS6 already had a Photoshop on it. I thought it would be a separated (you know, a separated program on one side and the other one on one side) and not interfere with my CS6 program. Now it's asking for a serial number and whenever I input my serial number (oh by the way, I got CS6 through my school by online; so I got a non disc version) it saying my serial number experied. So here's my questions:
    1. If I remove the Adobe CC app off my computer, would the cc versions of my CS6 programs go away?
    2. How many time can you installed the non disc version of CS6?
    3. Cont. from the first question; If I re install CS6 and uninstalled the CC app would that help?
    I know I sound almost computer illiterate, but I need help with this issues. I am college student, and I can't afford one CS6 program, rather alone the whole CS6 and I really need that suite in order to complete my assignments while at home. What do I do?

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • I am attempting to use my new adobe photoshop elements 12. I asked for a serial number per instructions, typed in the serial number and am being told it's not valid- please help.

    I am attempting to use my new adobe photoshop elements 12. I asked for a serial number per instructions, typed in the serial number and am being told it's not valid- please help

    First make sure you are using the correct code for the serial number.  To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
    https://redeem.licenses.adobe.com/getserial
    If you still have a problem you can contact Adobe Support using chat and they might be able to assist you.
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I purchased Adobe CS4.  I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite.  What can I do?

    I purchased Adobe CS4.  I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite.  What can I do?

    Contact support if you have serial number issues. Otherwise start by checking this stuff:
    Sign in, activation, or connection errors
    Mylenium

  • Creative cloud keeps asking me to license my software and then it asks for a serial number

    it keeps asking me to license my software and then it asks for a serial number, i do not have a serial number with creative cloud just a order number what do I do?

    For me this guideline helped:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    In my case, I had to remove the following lines from the hosts file:
    120.0.0.1 lmlicenses.wip4.adobe.com
    127.0.0.1 lm.licenses.adobe.com
    After that all worked again. Hope this helps.
    Jan

Maybe you are looking for

  • 2 NIC Cards in PowerMac G3 Server running OS X Server 10.3?

    Hello all, I have installed a D-Link PCI Network Adapter, Model #DFE-530TX+, into one of my G3 Servers (Blue and White - Yosemitie) running OS X Server 10.3. I booted and then installed the driver provided on the vendors CD and then rebooted. I get a

  • Disable Screen-Input for checkbox in report selection screen.

    I have defined one Selection Screen parameter as follows: PARAMETERS: CCCDoc as CHECKBOX USER-COMMAND check DEFAULT 'X'. Now, When Selection Screen comes up I want to have this check box greyed out. I tried this code but is not working for me. What d

  • JDBC Adapter stopped polling

    Hi, our JDBC Adapter is stopping polling automatically. It seems if the adapter does not process an event for a long time. The adapter is stopping polling. Can somebody help me?

  • New features in Photoshop Elements 12 ?.

    Photoshop Elements has come a long way since it replaced Photoshop 5 LE back in 2001.  It however still lacks many of the more professional features of Photoshop Creative Cloud such as 16 Bit Editing, CMYK color mode and soft-proofing.  It also has a

  • Remove un-used photos from library

    i have 68,000 photos in my library. About HALF of them are not used in any album. That is, after import, I have deleted half of the pictures from the albums. iPhoto is very slow to respond. I think it has to do with the large photo library. Is there