I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.
I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.
You cannot use other countries itunes stores.
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...
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I downloaded Piezo to my iMac about a month ago. Now I can't download it to my laptop even though I have authorized the MacBook Pro in iTunes. When I open the App Store, the Piezo app indicates that I have to pay. How do I download Piezo to my laptop, which I am entitled to do?
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First, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPod. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
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I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored! -
How do I change my billing info so that I don't need a checking account? I don't have a banking account and now I can't download or update any apps because I have no checking account.
In general, Apple does not provide refunds but you can try to contact them here: http://www.apple.com/support/itunes/contact/
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I can put music on it just fine. I don't understand.
Authorize that computer in the Store menu of iTunes. If it's a rented movie and you've already authorized a different computer for it, go to that computer.
(57869) -
I Didn't have my iPad with me so I use another iPad and changed the Apple ID on it so I could look at and buy the movie I wanted and watch it later on my own iPad. When I went to download it it wasn't in my videos but it was in my purchased. So when I went to download it, it wouldn't let me.
Did you buy or rent?
Rented movies that are rented on an ios device must be watched on that device and cannot be transferred to anything else.
I find it best to rent movies on my desktop, that way I can then transfer to my ATV or ipad. -
I had to uninstall the trial version of Premier Pro, now I can't download a new one/update anymore?
Since the trial version was not working properly I tried to uninstall it via Adobe, which worked. But now it seems impossible to download a new trial version or get an update, since it was once installed on this PC. But normally I would have had 20 days of trial left, and would appreciate to use them somwhow. Is there anything I can do? It is a Window 8 PC.
Thanks for help!!Run the cleaner tool and try again.
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium -
Can't install or update any app. "Unable to download" message
During a regular update of some apps via the app store, i selected the apps i wanted to be update. They started to "update". But after a few seconds a message appeared: " uable to download now". I do have perfect wifi and the apple store works.
The only difference is that i use an other wifi internet, not at home.
Now these apps are showing the blue colored bar without any movement and ones you tap them again it will try to install again but gives the same error message. What does this mean and how can i get it solved?Hello, LD1996.
Thank you for visiting Apple Support Communities.
I would need more information regarding any error messages received and clarity on exactly what is happening to better assist you. However, I will include a basic troubleshooting article to get you started.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H. -
Why is app store and itunes unavailable?
As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
https://www.apple.com/support/systemstatus/ -
The Itune account was mine but when my husband update the detail it became his? Now we can not download apps the message that comes up says what ever the item is will be avalible for download when you login to the itune store on yur computer. But I am logged in.Please help??
You cannot download the same Apps that you have on your iPhone. They are two seperate stores.
The store you have on your iPhone is the same for any iDevice (iPad, iPhone and iPod)
The store on your MacBook is only for Macs. -
I left my I phone connect to the ITune few hours and it looks like I lost all the info and now I can't activate it..Any suggestion?
Is it still charging if you connect it to the adapter? If yes, let it charge for about 10min, then connect to your computer in recovery mode, explained in this article:
iOS: Recovery mode -
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Step by step, how did you arrive at seeing this agreement?
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i have a HP laptop, when i try to do certain things that require flash player it tells me i need to install the latest version so when i try it says its already installed. i have tried all the trouble shooting suggestions and it stll isnt working. I even checked the activex filtering and that doesn't seem to be the problem.
First, confirm that ActiveX Filtering is configured to allow Flash content:
https://forums.adobe.com/thread/867968
Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
You can try to work around these issues by using Compatibility View:
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
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