I am developing a book via email with a collaborator. iBooks Files are sent to me via a link to preview on iPad. This worked fine for a while but now getting download errors and the unhappy mac face saying download failed. Any ideas?

I am developing a book via email with a collaborator. iBooks Files are sent to me via a link to preview on iPad. This worked fine for a while but now getting download errors and the unhappy mac face saying download failed. Any help appreciated. Very frustrating!

I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: DSL worked fine for 6 months but now is downloads are at 100 Kb/s!

Can someone please help me? I have spent 3 days trying to increase my speed on the internet. I have Verizon DSL with a Verizon Model 7500 Modem/router/wireless.
I have taken numerous tests (dslreports.com) which show 100 Kb/s download and 378 Kb/s Upload. The last test said I really needed help - I was receiving 1% of what everyone else receives. I am signed up for 678-1MB service which worked fine until Saturday morning.
I have removed McAfee, I have Windows 7 and I have not added, changed or done anything that would make this drastic change in my DSL service.
Someone at Broadband recommended I use Verizon Direct Forum but Verizon's support is so poor, I don't even know if I am in the right forum. I did attempt a chat with someone in India but he promised me a phone call back and I am still waiting.
Can someone help me here? I do not believe that it is on my end. I did go to Speedguide.net and used their TCP Optimizer. It did not make a big difference.
The Verizon speed test is giving my numbers like .089 Mbps Download and .384 Mbps Upload.
One site talked about 10% loss latency 58.6 ms and another talked about packet loss.
I am without a clue what it all means.
Thanks,
Lisa

Try rebooting your DSL modem and wireless router. Unplug it and then phone line going into it for about 1 minute and then restart it.
If that doesn't work it would be helpful to know whether you are you using a wired or wireless connection?
If you are using wireless try right clicking on the wireless icon in your system tray and then click "repair".
Do you have a 'secure' wireless connection. If you do not it is possible that others are connecting to your wireless network, especially if you live in an apartment or townhouse.
Post back if any of these worked.
Check here for more troubleshooting options:
http://forums.verizon.com/t5/High-Speed-Internet-DSL-and-Dial/Slow-DSL-Speeds-Please-post-here/td-p/...
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution" button so that others can more easily find it.
If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

I am trying to add photo's to my contacts on Icloud but keeping getting 'server error' when I try to upload them - anyone got any ideas?

I have resized my photo's yet when I try to upload them on the the person's contact details it says 'server error cannot upload photo at this time'.
Any help would appreciated!

I regret that you're having trouble setting up your email, corbad! You're on the right track with your incoming email address. You might also try incoming.verizon.net or incoming.yahoo.verizon.net as possible alternatives, and 995 as the port number. Please let me know how that goes!
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

I'm using my airport express so I can control stereo via iPhone/iPad. It's linked to my router wirelessly (via "join network" setting). It works fine for a while, but then airplay ability / icon always disappears.

My airport express is brand new and has latest software.
My router is an Engenius 300N, and is 6 months old.
iPhone is a 5S and has latest software.
I've tried restarting router, resetting Airport, and spoken with apple support.
The only thing that works is turning power to Airport off and on, but this only works for 5 minutes then disappears again.
Help please
Matt

Oh - and also disappears from other devices eg macbook and ipad.
thanks

TS2570 How do i get my mac book back to normal, i attempted a safe boot because my safari wasnt opening, when i choose it on the dock, it just bounces for a while then i get a error message. now when i turn it on it only goes halfway thru the loadbar thn

How do i get my mac book back to normal, i attempted a safe boot because my safari wasnt opening, when i choose it on the dock, it just bounces for a while then i get a error message. now when i turn it on it only goes halfway thru the load bar then shutdown?????

Hello, what OSX version?
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS.

I keep getting download error and it does not want to download. I tried deleting anything that might have creative suite links and reloading but I keep getting the same error message.

I keep getting download error and it does not want to download. I tried deleting anything that might have creative suite links and reloading but I keep getting the same error message.

Well... what IS the error message?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

What does this mean: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem"? I tried reinstalling, but I get an error message saying something about permission to launch services.

What does this mean: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem"? I tried reinstalling, but I get an error message saying something about permission to launch services.

Solving MSVCR80 issue and Windows iTunes install issues.

HT5242 I keep getting an error, and the Java Update will not install. What can I do?

I keep getting an error, and the Java Update will not install. What can I do?

Never mind. I kept trying, and finally when I opened "About This Mac" and clicked the software update from there (as opposed to the "Software Update" just below), the Java update finally worked.

HT204053 i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook

i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook air

Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT201304 I am trying to use an iTunes card and I keep getting an error and the numbers 5301. Any idea what can be wrong?

I am trying to use an iTunes card and I keep getting an error and the numbers 5301. Any idea what can be wrong?

AIrPlay to Apple TV before you attempt Mirroring
AirPlay Mirroring
http://support.apple.com/kb/HT5209
Trouble shooting AirPlay
http://support.apple.com/kb/TS4215

Got new ATV and all set up. It keeps loosing connection with iTunes on laptop and have tried everything suggested in set up guide. It works fine for a while then the iTunes account vanishes from 'computer' menu TV screen. Full Wifi signal on both devices

Got new ATV and all set up. It keeps loosing connection with iTunes on laptop and have tried everything suggested in set up guide. It works fine for a while then the iTunes account vanishes from 'computer' menu TV screen. Full Wifi signal on both devices so can't think what could be causing it to happen. Any suggestions please?

Sorry, I updated another thread I was a part of but didn't update my own thread.....ughhh!
I updated all of my ATV 2's and 3's to the latest firmware when it was released and have been problem free since. I do believe the major issue of not being able to connect after a period of inactivity has been corrected with the latest ATV firmware.
I can look at my network connection table using "netstat -an" in a CMD window and I do not see the massive number of connections I saw before the update.
Here is a link to the other thread I was referring to above:
https://discussions.apple.com/message/19952545#19952545
Have you applied the latest firmware updates to your ATV 3's?

I have an apogee ensemble that I am using with Logic that was working fine 2 days ago but now it is seeing the apogee but giving me a conflict era and I can't get sound through my mixing board. What could be causing it, I haven't changed any settings

I have an apogee ensemble that I am using with Logic that was working fine 2 days ago but now it is seeing the apogee but giving me a conflict era and I can't get sound through my mixing board. What could be causing it, I haven't changed any settings

OK, but in my ipad, the apple id i have in itues is already the one iwant to have, but th one i used to sin in for i-coud is the other one. Any tip as to how to change the apple id for icloud and any idea how to know what apps i bought with the other apple id so as to delete them from my ipad to avoid being asked to enter another apple id every time they get updated? thanks!

TS1741 Does anyone have trouble with the Remote app losing contact with the iTunes library after it has been connected and working fine for a while. If I go to the computer and turn off sharing, then turn it back on, it will relocate the library again.

My iTunes remote app on my ipad mini will work fine for a while and then it will lose the library. I then have to turn off sharing on the computer and then turn it back on. This will work for a while and then I will have to repeat the process. Help!

I have just found the problem to be windows firewall on my library PC
I can only presume there has been an update to windows firewall or iTunes
all the relevant programs were on the allowed list
I'm now currently running with firewall turned off on my library PC.
I'll update when i have found the rogue setting.

When I try to install file 1 of 2 for premier elements 9 I get an error. The file archive archive part is missing.

When I try to install file 1 of 2 for premier elements 9 I get an error. The file archive archive part is missing.
Can anyone help?

Sharky101
From where are you downloading these Premiere Elements 9 installation files....Adobe direct or from another web site?
Please start again. If you did not already, turn off the antivirus and firewall(s) before starting with File 1 and then File 2.
File 1 should be the Adobe Application Manager or its counterpart (.exe file), and File 2 should be the program (.7z file).
If you have not tried it already, consider the following link from which to obtain your installation files for 9.
http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml
These are tryout files into which you insert your purchased serial number during installation in order to make the files your copy.
Please remember - after the install of Premiere Elements 9, download and install the 9.0.1 Update
for Windows
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
for Mac
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4930
Please let us know if you are OK with the above information.
Thank you.
ATR

I updated my itunes this morning, and now I keep getting an error message when trying to burn a disc. Any ideas how to resolve this?

I updated my itunes this morning, and now I keep getting an error message when trying to burn a disc. Any ideas how to resolve this?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I am developing a book via email with a collaborator. iBooks Files are sent to me via a link to preview on iPad. This worked fine for a while but now getting download errors and the unhappy mac face saying download failed. Any ideas?

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