I am due to upgrade my iPhone 3 to iPhone 5. I have icloud which co-ordinates my phone and mac what happens when I get a new phone - I dont want to lose all my contacts, notes, addresses etc. Do I have to disconnect icloud and how? What happens?
I am due to upgrade my iphone 3 to iphone 5. I have icloud which is co-ordinating my iphone 3 and Mac Pro updating each other. What happens when I get a new phone - I dont want to lose all my addresses, notes etc. What is the procedure and step by step action? The new phone arrives - then what?
When I upgraded from the iPhone 3GS to iPhone 5, I simply did a Backup of my phone using iTunes, plugged in the new iPhone 5 into my Mac, and did a Restore of that backup to put everything back. This procedure is documented around the web. Also, the new phone will ask you for your Apple ID and when you enter it, all your iCloud info will be downloaded to the phone. It worked pretty well for me.
Similar Messages
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I need to update my iphone 4 but have never used this computer before and i dont want to lose all my songs contacts and games can anyone help me find out if its possible and how to do it im desperate.
Or just wait until you can use the computer you used previously. If that isn't possible see Recovering your iTunes library from your iPod or iOS device.
tt2 -
I just did an update on my iphone 4s, I think it was for the iOS 5.0.1. Afterwards it restarted and my screen was froze with the itunes logo and usb cord thingy.
When I connected it to iTunes it says iTunes has detected an iPhone in recovery mode. And that I must restore this iPhone before it can be used with iTunes.
What should I do? I am afraid I will lose all my contacts, music, photos, etc.... PLEASE HELP!
thank you!
CarolIf it's in recovery mode (iTunes logo and USB cable on the screen) then there is nothing on the phone to lose. Everything that was on it is already gone. If you've been backing up on a regular basis and syncing your contacts to a supported cloud service or contact manager, you should simply be able to restore it.
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I updated my iphone 5 and now it is telling me to be able to work i had to connect it to itunes and itunes it telling me that i have to restore my iphone. what can i do? i dont want to lose all my pictures and stuff like that.
Something went wrong with the update, this can and does happen with every version of iOS.
There is nothing wrong with the update.
Simply restore the device via iTunes on the computer.
If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed. -
want to change the apple id on my iphone 5 to match my ipad and macbook but i dont want to lose all my data
Not quite sure what you are asking... But...
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
To change the Logged in Apple ID > http://support.apple.com/kb/HT1311 -
I went to the apple store and they told me that my version of Itunes on my Ipod touch is like 20 versions behind. My mom just bought a mac and I want to update my software but I dont want to lose all of my music,movies,shows, and pictures. I no longer have the computer that I used to put all of the content on my ipod so I am scared that if I do the update I will forever lose my content. Please tell me if I can update my software without it deleting my ipod. Thank you so much
- If you have a 1G ipod you can't update past 3.1.3. To identify yourd see:
Identifying iPod models
- Be aware that if you can/do update the iOS to the latest (4.2.1 for a 2G and 4.3.4 for a 3G) you may not be able to sync to the old computer since that computer will need the latest iTunes to see/sync with the update iPod. Yo need an Max with at least OSX 10.5.8.
You can transfer iTunes purchases from the iPod to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
You can use on of the third-party programs dicussed here to transfer other stuff:
new PC: Apple Support Communities
Unless you can move/copy the iPod backup file to the new computer you will loose all app data and restore from that backup. That file is located:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\ -
I'm trying to buy an album but when I press buy now, it says this album is only purchasable in england, but I cant change region because I dont want to lose all my money? help
You can only purchase content from your own country's store - if your account is not based in the UK (and you are not in the UK) then you won't be able to buy content from there. Is the album available on other music download purchase sites in your country ? You could try contacting Apple to say that you want it adding to your store, but ultimately it's the distributor/record company that will have to grant Apple a license to sell it there : http://www.apple.com/feedback/itunes.html
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My computer crashed and once restored I could only sync "purchased content". I dont want to lose over 500 songs. My ITunes file now only contained the "purchased content" items. My Ipod Touch still contains all the original music. HELP!! How can I download music from my IPod Touch and somehow get it into my computer (ITunes Lirbary)...... Can I down load my content to a computer that does not have ITunes installed?
See this older post from another forum member Zevoneer covering the different ways to copy content (including non-iTunes purchased content) from your iPod back to your PC.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
Yay for Sioux Falls!
B-rock -
I have an eight (8) GB iPhone 3G, but when on iTunes on my Mac, it says my phone only has 6.9 GB of space total. I just want to know why this is, and if I am able to get a new phone because of malfunction. Thanks!
You don't have a malfunction. Read this: How Mac OS X and iOS report storage capacity, http://support.apple.com/kb/TS2419
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My PC will not recognize my ipod nano. I had to reformat my PC. I dont want to lose all my songs
Need help with my nano. My pc wont recognize it after a pc reformat. I don't want to lose all my songs.
Hello Jeanne
If you are having issues with your iPod not showing up on your computer then check out the article below. What you need to figure out is if it does not show up at all or if it is just iTunes.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Regards,
-Norm G. -
I currently have Mavericks but my original OS X disk that I have I'm pretty sure is Mac OS X 10.6.6. I'm not great with computers but am usually able to fix problems I have had with mine in the past. I have reinstalled and reset my computer to factory settings before, but I am locked out of my computer completely & can't get to my files to save them & I really dont want to lose them. I was in Safari earlier opening a file, the page started to not respond & froze up my whole desktop so I did a hard shutdown & restarted my computer. I haven't been able to get back into my account ever since. If my only choice is to lose my files & reinstall everything, I need detailed instructions because I actually attempted to do this at first, out of desperation to fix my computer & the installer was asking me to select what disk I wanted to reinstall lion to yet I dont have a disk for that nor do I know what it exactly is asking of me? Please help
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark or globe appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
I seem to have lost all my contacts from my address book after the Lion upgrade. I am a mobileme user and since it sync's with my MacBook Pro it erased all of by contacts. How do I retrieve my missing information?
MacBook Pro mid 2010, just upgraded to Lion and iPhone 4.yes, i did too.. will probably just try to restore them from the iphone sync.
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I need to upgrade my phone. But my husband and I somehow ended up sharing our contacts and calendar. So I'm afraid if I wipe my phone, his phone will get wiped, as well. How do I make sure that he doesn't lose all his info when I clear my phone out?
It will not delete his items if you erase you're phone.
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Anybody else having a problem saying "new itunes library"? this happened out of the blue, and i have tried numerous things, but i can not get into my itunes at all.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
I just updated my iPod to iOS 6 and now it won't connect to iTunes, and iTunes says to restore it, but if I restore it I will lose all of my data. What do I do?
Uhless this program will get the iPod out of recovery mode you will have to restore via iTunes.
RecBoot: Easy Way to Put iPhone into Recovery Mode
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