I AM GETTING A MESSAGE THAT SUGGESTS DOWNLOADING AN UPDATE TO FIREFOX AND WHEN I TRY TO DO SO IT SAYS IT IT CONNECTING TO THE SERVER AND THS CONNECTION PROCESS NEVER SEEMS TO END.

Unable to get update to install

I just figured out a solution. I connected my ipod to my computer, went to the 'info' tab on the menu for my ipod. I checked 'Sync Mail Accounts', which were greyed out until I selected them. That connected me to the Cloud and everything went back to normal. Hope this helps someone else!

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I can't play some songs I recently downloaded because when I try to I get the message that I need to authorise my computer but when I try to do this it says I've already authorised this computer.

I downloaded 4 songs at the same time. The first and the last songs in the list play fine. If I try to play the second or third I get the message that I need to authorise this computer. I enter my id and password and it will say I've already authorised 2 out of my 5 computers (I don't know what other one I've authorised) then it will just start playing the last song out of those four.

Delete and redownload them if doing so is free in your country.
(97666)

I have downloaded an update to Firefox, but when I try to load it I get this message, "The operation cannot be completed because you do not have sufficient privileges for some of the items" and I have no idea what it is talking about or how to change it.

The previous version of Firefox is still on and operational. I get this message when I try to drag the Firefox icon to the application file icon. Since this is my computer, and I am the administrator, I don't know what privileges I lack, or on which items. If there is a way to correct this I would like to do so and activate the new version. It looks like the new version is 7.0.1 for Mac OS. This happens everytime I try to load the new version by dragging the icon.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

When I download itunes, it says that Ipod Service failed to start. I checked the services under task manager and when I try to start it, it says access denied. How to I get access and for the ipod service to start and run?

Please help. My ipod classic could not be recognised by itunes when I connect my ipod to PC. Previously it has been recognised before I updated. This was a while ago now and so I removed all apple files and re installed the latest itunes but am having the same problem.
When I download itunes, it says that Ipod Service failed to start. I checked the services under task manager and when I try to start it, it says access denied. How to I get access and for the ipod service to start and run?

Some anti-virus programs (e.g., McAfee) have this rule that can be invoked under the "maximum protection" settings: PREVENT PROGRAMS REGISTERING AS A SERVICE. If that rule is set to BLOCK, then any attempt to install or upgrade iTunes will fail with an "iPod service failed to start" message.
If you are getting this problem with iTunes, check to see if your anti-virus has this setting and unset it, at least for as long as the iTunes install requires. Exactly how to find the rule and turn it on and off will vary, depending upon your anti-malware software. However, if your anti-virus or anti-malware software produces a log of its activities, examining the log may help you find the problem.
For example, here's the log entry for McAfee:
9/23/2009 3:18:45 PM Blocked by Access Protection rule NT AUTHORITY\SYSTEM C:\WINDOWS\system32\services.exe \REGISTRY\MACHINE\SYSTEM\ControlSet001\Services\iPod Service Common Maximum Protection:Prevent programs registering as a service Action blocked : Create
Note that the log says "Common Maximum Protection: Prevent programs registering as a service". The "Common Maximum Protection" is the location of the rule, "Prevent programs registering as a service" is the rule. I used that information to track down the location in the McAfee VirusScan Console where I could turn the rule off.
After I made the change, iTunes installed without complaint.

I'm trying an email address i know is mine yet still getting this message:"That Apple ID is already in use.If this Apple ID was created by you, simply sign in with your Apple ID and password.If it does not belong to you, try again using a different name."

I keep getting this message: "That Apple ID is already in use.If this Apple ID was created by you, simply sign in with your Apple ID and password.If it does not belong to you, try again using a different name."
I'm trying to create a new id and e-mail using an e-mail address that is mine and has been mine for over a year - any ideas why this could be happening?

Trying where? What sort of email address? The following answer is based on a guess as to what you are talking about.
If you already have an @me.com address, perhaps as a result of having had a MobileMe account, and you are now setting up an iCloud account with an Apple ID you will find you will be asked to create a new @me.com address, and that you can't add your existing one because it is already an Apple ID.
You can do one of two things:
1. Sign out at System Preferences; sign in with your existing @me.com address and enable Mail.
2. Stay signed in with the present ID and add your @me.com address in System Preferences>Mail, Contacts & Calendars.
If you have further questions, or if your situation is different from what I've assumed, do please post back, but in a suitable forum - this one is specifically about using these Forums.

I keep getting a message that iTunes wants to update to 8.something, but my version is at 12.0.1.26. What gives??

I keep getting a message that iTunes wants to update to Version 8.somthing. However, I'm currently running Version 12.0.1.26 on Windows 7. What gives?? Is there any way to get the update message to leave me alone?

You will need to post the exact message. Sounds like iTunes is picking up either your iPhone wirelessly or it is plugged in and is wanting to update to iOS8.1.1
Do so and it will go away.
Pete

TS2529 I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

If the backup is corrupt, there is nothing that can be done.
For what reason did you choose to not copy the pictures off the device to a computer prior to attemping an update or whatever caused the need to restore? iPhones are not intended as sole storage of any media.

I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

Acrobat XI is not distributed with Designer. Designer is now a separate product. You can create forms in Acrobat as an AcroForm or using Forms Central (an online forms program). You can print the form to a new PDF and then recreate the fields in Acrobat using the recognize form fields. You will likely have to fix the form fields, but that would be the process. Generally, once a form is taken to Designer, you can't bring it back without such steps.
Designer is available with AA8 - AAX, but since is a separate product as I indicated.

Why do I get this message "please contact iTunes support to complete this transaction" when I try to gift "Oxford Advanced Learners Dictionary" app?

Why do I get this message "please contact iTunes support to complete this transaction" when I try to gift "Oxford Advanced Learners Dictionary" app?

I have been getting the same message as well on any transactions I have tried to place. I attempted to contact iTunes support, but was only allowed to leave an email regarding this problem. I will keep you posted if I hear anything.

I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?

I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

HT1349 I downloaded Quicktime 7 pro this morning and when I try to access it it says"Install Apple Application Support." Where do I get Apple Application Support?

I downloaded Quicktime 7 pro this morning and when I try to access it, it says"Install Apple Application Support." Where do I get Apple Application Support?

You downloaded Q& 7 Pro to your Apple TV?

I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available what do I do

I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available what do I do

Hi, Jennifer.
Thank you for visiting Apple Support Communities.
I understand that VoiceOver has been activated and you are unable to access your device. I have done this myself and here are the steps to disable this feature.
VoiceOver
Press the home button three times quickly (formerly "Triple-click home").
Accessibility Shortcut
Managing Accessibility features using iTunes
Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
In iTunes, select your device.
From the Summary pane, click > Configure Universal Access in the Options section at the bottom.
Select the feature you would like to use and click OK.
Use Accessibility features in iOS
-Jason H.

HT6012 Can I take an older imovie made back in 2009 found on an old external drive and get it to iCloud? When I try to open it, it says can't open because the file was iMovie 9.0.9. I just want to get it on Theater so I can watch on Apple TV and have in

Can I take an older imovie made back in 2009 found on an old external drive and get it to iCloud? When I try to open it, it says can't open because the file was iMovie 9.0.9. I just want to get it on Theater so I can watch on Apple TV and have in iCloud

ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I am informed by FF that there are updates. When I click on them the window just says it's trying to connect to the server and never does. I have a Mac Powerbook with 10.4.11 and FF 3.6.13

# Question
I am informed by FF that there are updates. When I click on them the window just says it's trying to connect to the server and never does. I am never able to update and I believe FF is now up to 3.6.17.
I have a Mac Powerbook with 10.4.11 and FF 3.6.13.
Joel E. Pittenger cell: 314-724-8820

That is because that Firefox 3.6.x version has been released later than the Firefox 4 version.
If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

I just downloaded a new version of OS7 to my iphone and when I try to sync with my mac book pro it will not finish and just spins around at the last step. anyone help?

I just downloaded a new version of OS7 to my iphone and when I try to sync with my mac book pro it will not finish and just spins around at the last step. anyone help?

It was telling you that you needed Mac OS 10.6.8 or later, not itunes 10.6.8
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later"
http://www.apple.com/iphone/specs.html

I AM GETTING A MESSAGE THAT SUGGESTS DOWNLOADING AN UPDATE TO FIREFOX AND WHEN I TRY TO DO SO IT SAYS IT IT CONNECTING TO THE SERVER AND THS CONNECTION PROCESS NEVER SEEMS TO END.

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