I am getting charged every few hours from an app that I did not authorize how do I sto?

I am getting charged every few hours from an app I have not authorized. How do I get help?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

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I have a charge that we did not authorize. how do i get this removed?

I have a charge that we did not authorize with i-tunes. How do i get this removed?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT6154 i had some charges show up on my itunes account that we did not authorize so i disputed the charges and now my itunes ID has been deactivated. How can i reset it?

I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?

mcgahagan wrote:
I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?
Since you disputed the charges with your credit card company, the CC company reversed the charges and Apple (correctly) locked the AppleID.
You will need to contact Apple -> http://www.apple.com/support/appleid/contact/
and explain what happened.

HT3702 can I get charges for purchased itunes my daughter made because she did not know how to add cd's to her ipod

my daughter purchased many itune songs because she did not know how to add to ipod from cd's..can I get a reversal on my credit card and delete songs from her ipod?

Mmoll,
The rules of the iTunes Store are that all purchases are final. However, if you feel that there were extenuating circumstances, you can request an exception by contacting iTunes Customer Service via their web page:
http://www.apple.com/support/itunes/contact/
There is no guarantee that they will grant an exception, but you might as well ask.

HT204088 i have 4 apple itunes charges on my bank account that i did not authorize. how do i get them off?

i have charges in my bank account for itunes i did not purchuse. whats up?

If you haven't made those purchases and nobody else has access to your account or devices and they aren't temporary store holding charges, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Several purchases were made on my iTunes accounts that I did not authorize, how do I get the charges reversed?

I have noticed that some emails were sent to me saying Receipts of purchases, and my iTunes account balance was depleted. How can I reverse these charges and hand my account readjusted. I immediately changed the password, so I just need to undo the damage.

Did not come through right: http://www.apple.com/emea/support/iTunes/contact.html

HT1491 i have a charge from itunes that i did not authorize

i have an itunes charge on my account that i did not authorize how do i contact someone for help?

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

There is an app that I did not download in my update section. I read reviews and it seems to be spy ware. How do I get it from not showing up on my app updates?

There is an app that I did not download in my update section. I read reviews and it seems to be spy ware. How do I get it from not showing up on my app updates? I do not want to download or update it, obviously.

If the app is G-Toolkit and you have a Gmail app on your iPhone, delete the Gmail app. Apparently the G-Tool kit is tied to a Gmail app. From searching the web my impression is that G-Toolkit is not spyware and is from a legitimate company that produces app for several platforms.

I see 3 charges that I did not download how do I get the refund put back to my card

I see 3 charges that I did not download how do I get refunded back?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Apple deleted my account when I made a complaint about being charged for apps that I did not purchase! The said it was for security reasons as my account must have been compromised but only Apple have mu information.I am convinced the operator delete

Apple deleted my account when I made a complaint about being charged for apps that I did not order. They said that my account had been compromised and it was in my best interests to delete it for security reasons! I am convinced the operator deleted my account out of sheer malice because I complained - can anyone advise?

No. It would have been done for security reasons. You notified them that money was being unknowingly taken from your account, so they froze it.
Change your Apple ID here
And also check for unusual activity on your credit card with your bank. Change all your security password while you are at it.
Pete

I added an e-mail account to my iphone using microsoft exchange; all went fine. I then deleted a number of contracts from my phone that I did not want there and find they are now gone from my e-mail account on my computer. Can I retrieve them?

I added an e-mail account to my iphone using microsoft exchange; all went fine. I then deleted a number of contacts from my iphone that I did not want on my phone. when I went into my e-mail account on my computer the contacts were deleted from there also. Will I be able to retrieve them? If so, how? Thank you.

In the device sync pages select Photos on the top at the right.
Un tick Sync Photos
Apply

I am so angry - there has to be a misundering. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone

I am so angry - there has to be a misunderstanding. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone number for security and the dingbat girl who I'm emailing send me a link that does not work. And I am extremely frustrated. Please help. I need a phone # to contact security.

Contact Apple Support here:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

How can I remove photos from iPhone...when I synced to another computer, it loaded up a ton a pictures from the laptop that I did not want on my phone

Help! I have 4 different computers that I plug my iPhone 4 into from time to time. I just synced it with a laptop that I haven't plugged into for a long while, and it overloaded my phone with a ton of pictures from the computer that I did not want or need on my phone. When I went to PHOTOS on my iTunes, and checked "sync checked folders only", it says it will replace the photos on my phone. I'm not sure this is what I want...I don't want to lose the photos on my phone. I have over 3000 on there!

You can sync photos and itunes content with one and only one computer at a time. When you sync to another, it will erase the current content and replace with content from the new computer.

How do I delete music from the cloud that I did not purchase

I have several songs on my iTunes library that I did not purchase. how do I delete these? There are some songs that are objectionable. Thanks

Hi there fredfromclearwater,
You can accomplish this by hiding your purchases in the iTunes Store. The article below has more information.
iTunes Store: Hiding and unhiding purchases
If the song was uploaded via iTunes Match, this next article outlines how to remove it.
iTunes Store: How to delete songs from iCloud
-Griff W.

I have a charge that I did not authorize?

I have a charge for $24.99 that I did not authorize?

The amount, $24.99, ties up with the cost of iTunes Match in the US - have you subscribed to it and/or is it due for renewal ?
You can view the purchase history on your iTunes account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent is above the list).
If you didn't make the purchase, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I am getting charged every few hours from an app that I did not authorize how do I sto?

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