I am getting error message and unable to upload documents

Who are these people?  Do they work for Adobe?  How do I get technical support for something I purchased? 

Two URLs to Adobe's customer support —
https://www.acrobat.com/misc/en/contact-support.html 
http://helpx.adobe.com/contact.html
Be well...

Similar Messages

  • HT201210 How do I download iOS 6 on my iPhone? Keep getting error message saying "unable to download an error occurred while downloading iOS 6?

    How do I download iOS 6 on my iPhone? Keep getting error message saying "unable to download an error occurred while downloading iOS 6?

    How do I download iOS 6 on my iPhone? Keep getting error message saying "unable to download an error occurred while downloading iOS 6?

  • Cannot view video get error message and only sound.

    cannot view video, get error message and sound only. Message  Error Code:c000005, address:2568b7ab

    I am just finally posting a reply. Looks as though the sound card went out. I was told that I could purchase a new open and install myself. I did not do that, but rather my step-dad just decided it was time to buy a new Mac Mini.

  • I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. H

    I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. Have Disabled UAC and Startup items and Services with no success. Please help - frustrated to no end. Can someone help me?

    make sure you're using the adobe cleaner, not crap cleaner, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    copy the installation files to a desktop folder and install from there.

  • I am not able to open your answer for some reason my computer is not opening it in Explorer, it's not responding and I keep getting error messages and I don't know how to open it in another browser when Explorer experiencing issues. Heather

    I am not able to open your answer for some reason my computer is not opening it in Explorer, it’s not responding and I keep getting error messages and I don’t know how to open it in another browser when Explorer experiencing issues.
    Heather

    If you  have IE version 10 go to TOOLS and change the option to use Compatibility View

  • How do you export your movie using idvd? I keep getting error messages and notices that I do not have enough space to transfer to a dvd.

    How do you export your movie using idvd? I keep getting error messages and notices that I do not have enough space to transfer to a dvd.

    Can you give us the steps to re-create the problem, and the exact wording of the error message you are getting please.

  • HT4061 I keep getting a message and unable to utilize my iPad after returning from a flight, message states iCloud Backup - This iPad hasn't been backed up in 3 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi. Plugged in

    Greetings,
    Any help would be appreciated.
    I keep getting a message and unable to utilize my iPad after returning from a flight, message states iCloud Backup - This iPad hasn't been backed up in 3 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi. Plugged in but it is frozen, I keep pressing OK but nothing happens.
    Thank you

    Perform a Reset...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Error messages and unable to open cs5 after re-instillation

    I had to reinstall CS5 Design Premium student and teacher edition, however when I open most of the applications I get error messages. To my understanding I uninstalled previous versions of creative suite (maybe not as it seems), I ran then creative cloud cleaner tool and then reinstalled. Some of the messages are:
    InDesign: 'InDesign quit unexpectedly' - It wont even open.
    Photoshop: 'The application has been moved, and its path has changed. To update the product configuration, click update.' - Which I'm not able to do, this happens when closing the application.
    also 'Could not save preferences because the file is locked or you do not have the necessary command in the finder to unlock the file or change permissions on the file or enclosing folders.'
    Illustrator: 'Can't finish previewing. Could not complete the requested operation.' - after creating a new page, it gets locked on this message and can't quit out. I had to force quit.
    I have had this issue before, the only thing I've been able to do is use a new user account however this is not ideal because all my files and preferences are on my main account. That is why I think at some point I may have been rash and not uninstalled properly. I'm not sure what to do, please help Thanks!

    reset your preferences -
    acrobat:  http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
    adobe media encoder: https://forums.adobe.com/thread/1713540
    after effects:  http://helpx.adobe.com/after-effects/using/preferences.html
    dreamweaver:  https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
    flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
    illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html
    indesign:  https://forums.adobe.com/thread/526990
    lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
    muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
    photoshop:  https://forums.adobe.com/thread/375776
    photoshop elements:  http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
    premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
    if that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall

  • When I try to instal latest version of iTunes onto my computer I get error messages, and then the only way for me to access iTunes is to do a System Restore to and earlier restore point

    When I try to install the latest version of iTunes, during the installation I get error messages saying that a program is trying to change registry and the installation is stopped.
    After this happens the only way that I can open iTunes is to do a 'system restore' to an earlier time.
    Has anyone else experienced this and can you help?

    Could you please post the exact text of the error message or provide a screenshot?
    There is advice on issues with the update at  Troubleshooting issues with iTunes for Windows updates. One of the entries in the further information section refers to a possible registry permissions problem which might be what you are seeing.
    tt2

  • I cant access my bank account since having firfox always get error message and it now says retail.santander.co.uk : server does not support RFC 5746, see CVE-2009-3555 does anyone know what i need to change thanks

    i keep getting an error message and i know its to do with firefox but have also gone into one of the settings and it says the following retail.santander.co.uk : server does not support RFC 5746, see CVE-2009-3555 but not what to do now??

    Clear the cache and the cookies from sites that cause problems.
    * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
    See also:
    * http://kb.mozillazine.org/Error_loading_websites
    The message about CVE-2009-3555 is meant for webmasters to make them aware that they need to fix their servers and visitors like you can ignore that warning.<br />
    Firefox 3.6 versions can detect such a misconfiguration and displays a warning in the "Tools > Error Console".
    * http://wiki.mozilla.org/Security:Renegotiation

  • I am getting an error message and unable to back up on my time capsule.

    The error message I'm getting is "The backup disk image "/volumes/data/onkardhillon's iMac.sparsebundle" could not be accessed (error-1).
    There seems to be some link missing on my iMac that's preventing me backing up. I have been able to back my laptop on the same time machine. Can anyone clever please help!! Thanks in advance.XX

    Narrowing things down just a bit using Pondini's excellent support documents......
    See #C17 in Time Machine --- Troubleshooting
    http://pondini.org/TM/Troubleshooting.html

  • ? error messages and unable to install or remove Reader 9.3

    i have been trying for the last 3 days to sort out a problem that has developed installing Adobe Reader 9 on my Windows XP3 driven system.
    to date Adobe in the various Reader programs has worked wonderfully. in the last week i discovered unexpectely i was unable to open a PDF file and so i went investigating. i cleaned up [defrag etc] my compt, shut down virus stuff, discovered that Reader 9.3 was in my Program Files and in Add/Remove Prog but it had not been installed. i tried installing it, then i tried to instal reader 8, then reader 10 and not able to do it anywhichway , i tried removing it and the same. the contstant i keep receiving is an error message which i am unable to locate on your site. in desperation i made contact with mu ISP server and they sid i had to get help from you. the error message reads "Error 1327 Invalid Drive:E: \" then when i click OK it tries to install and next i receive" Fatal Error during installallation Reader 9.3"
    Please can someone help me

    See if this helps: http://support.microsoft.com/kb/327763
    I strongly recommend that you make a registry backup or System Restore Point before manually modifying the registry.

  • Cant finish installing iTunes 10.6 to windows 7, keep getting error message 7, unable to download iTunes help. Ideas?

    I started with the "cannot locate network file .msi" msg. I bought perfect uninstall to remove all traces of apple software from computer, it was able to remove the so called defective file. For 3 hours I tried to reload 10.6 and got a new error code 7, unable to install iTunes help, and I still can't get it or the old versions of iTunes back on my computer. I have since removed the software again and defragmented the drive with no success. Seems like a lot of people are having similar issues. I am very frustrated. I was so happy with apple products till now, so disappointed they would release such faulty software! Any ideas?

    Repair your Apple Application Support.
    Restart Computer, go to Control Panel/Program and Features/highlight AAS and click REPAIR button.

  • How can I save to web without getting error messages and having my computer tell me there is no memory or freezing up and shutting down? I've read many other suggestions but have tried those things and none have worked. I have photoshop 12.

    Photoshop: Selecting Save for Web gives error: "Could not complete this operation. An unknown operating system error has occurred."
    I have tried all of the solutions I've found, but none work for me or my two systems (windows 7 and windows 8.1)
    Many times I get the message only when saving a web file that there is not enough memory: My windows 8 has 2 TB and 10 Gigs of ram. I took it into the shop to see if something was wrong with the hard drive or ram, but when I hooked up my windows 7, I'm having the exact same issues. Please help.
    I tried this:
    I set ram to 100%, I changed my preferences in editor to not run anything to do with auto analyzer, I renamed the file auto analyzer to put a space in as someone said to do... I even did the following...
    Reset Photoshop's Save For Web preferences:
    1. Quit Photoshop
    2. Delete the "Adobe Save For Web 12.0 Prefs" file:
    Mac: Users/[Username]/Library/Preferences/Adobe Save For Web 12.0 Prefs
    Windows XP: Documents and Settings/[Username]/Application Data/Adobe/Save For Web/12.0/Adobe Save For Web 12.0 Prefs
    Windows 7 and Vista: Users/[Username]/AppData/Roaming/Adobe/Save For Web/12.0/Adobe Save For Web 12.0 Prefs
    Whenever I "save for web" and save something to the root of C:/ it will work, but the next time I "save for web" it produces the error. I was able to fix it by going into User Account Control settings and scaling down to "never notify." It requires a reboot, but the next time I "saved for web" it worked fine.
    If you do this, be sure to change the UAC back to "default" as it is a security measure.
    FYI you will have to restart anytime you tweak UAC.
    To change UAC in Win 7 go to control panel>Action Center>Change User Account Control Settings and drag the slider to "never notify."

    Try this: press F10 or tap the Alt key to display the menu bar temporarily, then
    View > Toolbars > Menu Bar
    If that doesn't work, you could reset your toolbars to factory default using Firefox's Safe Mode. First, make a backup of your computer for safekeeping. To back up Firefox, see [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information].
    Next, start Firefox in Firefox
    [http://support.mozilla.com/kb/Safe+Mode Safe Mode], and check only the box to reset toolbars. Be careful not to "reset" anything else if you didn't back up.
    Hope this helps.

  • Why am I getting error messages and sometimes no Bookmarks when I convert some MS-Word files to PDF

    Our company produces educational products for business. Essentially they are e-books in PDF format with Bookmarks allowing for ease movement to various areas of the book. The original product is generated in MS-Word and then converted to PDF. These e-books vary from 40pages to 300 pages in length. Businesses use them as reference and problem solving tools. We are using Adobe Acrobat 7.0 and for what we do it serves our purposes very well.
    Recently, with some MS-Word files only, I have gotten error messages while converting the file to PDF. Sometimes, it will not complete the conversion. Sometimes, it will complete the conversion BUT-there are no Bookmarks in the PDF file.
    The main error message I get is:
    "Acrobat PDF maker has detected 'Highlight Changes in Printed Document' has been selected. To create a PDF file with tags, unselect this option from VIEW>MARKUP. Do you wish to continue and create PDF without tags."
    If I don't unselect VIEW>MARKUP  in the MS-Word file I can't complete the conversion to PDF. If I do unselect VIEW>MARKUP I can complete the conversion to PDF but the PDF file has no Bookmarks. Bookmarks are absolutely essential to the user facility with our products.
    Does anyone know my problem is and can offer a solution.
    Thanks in advance
    BizGuru

    BizGuru,
    Somethings to consider.
    --| In Windows - the OS needs a goodly space for 'elbow room' - you don't want to have HDD free space drop below something like 15%.
       Say your HDD is 600GB, 60GB free space is leaving you 10%...
    -| RAM - May not be enough; more is better <g>.
    --| Virtual Memory - if in Windows, open up Task Manager. Look at all the "stuff" there. Most is not required by the OS.
        Most of the listing is "stuff" associated with a full cart of processes associated with things you may not need or use but they suck up resources.
    --| Graphics - Processing images into PDF can be resource intensive. Having a dedicated graphics card with enough ram makes a difference.
    Be well...

Maybe you are looking for

  • Unable to install Flash 10.0.2 update on Windows 7

    Hi to all, Recently I installed a fresh copy of Windows 7 32 bit on my HP laptop, and installed all the CS4 applications of Design Premium. The installation went fine, and almost all the updates (Photoshop  11.0.1, InDesign 6.0.4, etc..) installed wi

  • Tax Config Issue in Pricing Procedure

    Hi I am facing a problem while defining condition type for taxes. I have maintained JIVC (CST) as one of the condition type. Under JIVC I have different taxes like with or without C Form. Now the problem is that a customer sometimes gives C form & so

  • :s confused with my iPod, PLEASE HELP!?!

    Okay, well this is how it goes; My brother is good with electronics, and fixed this iPod for his friend. His friend didn't want the iPod mini anymore, so my brother gave it to me. The problem is the battery needs to be charged to turn on, but it's sh

  • Canon FS 100 and FCP4.5

    Hi, I'm teaching Media arts with a lab full of emacs running fcp 4.5, and am going to get some upgraded computers in about another year, but for now I have an opportunity to get some camcorders that capture to a memory card. I would love to get rid o

  • NLS:4: Cannot open message catalog LIBWSC_CAT, set 1, num 1142?

    os:Linux server 2.6.9-67.0.22.EL tuxedo: BEA Tuxedo, Version 8.1, 32-bit, Patch Level 099 env NLSPATH=$TUXDIR/locale/C LANG=C when run tuxedo program,and using the tpstrerror to display error message, it always shows Cannot open message catalog LIBWS