I am having a problem opening pdf document. I get error message: "Adobe Reader has stopped working"
I am having a problem opening pdf document. I get error message: "Adobe Reader has stopped working" then I get Windows is looking on line for a solution, but then my document closes. I tried uninstalling and reinstalling Adobe Reader XI, rebooted my computer but this did not help. I get the same message. What to do?
Can you open Reader by itself? If so, check if disabling Protected Mode improves the situation [Edit | Preferences | Security (Enhanced)].
Similar Messages
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Can't open PDFs, Initially received runtime error,updated Reader - new error Adobe Reader has stopped working, uninstalled re-installed same error message Adobe Reader has stopped working
Assuming that you are in Win (which you haven't said), you can try using this tool to first remove all traces of previous versions of Reader:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
and run it immediately after restarting your computer. -
When try to open a pdf, getting error message, Ádobe Reader has stopped working
Adobe Reader has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is availableSome things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html -
I have uninstalled and reinstalled the most current edition of Adobe Reader (11.9), including the patch. When I open a PDF file, the screen is first grey, then viewable, but then the message "Adobe Reader has stopped working" comes up. How do I remedy this?
RR,
One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
and another similar website,
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
As far as I remember, the former is for Win and the latter for Mac.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
Failing a full recovery, hopefully you have one or more earlier versions and/or bits of artwork saved before it happened. -
My last two emails received this week have attachments which will not open, previously was fine. Get message "Adobe Reader has stopped working. Windows will close the program and notify you if a solution is available" But I never hear any more. What is wrong?? Thank you
Please see if the solution posted in the KB article below works for you:
http://kb2.adobe.com/cps/928/cpsid_92870.html -
Adobe Reader could not open 'aw14lookbook.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
Most likely http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html
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Need suggestion to solve this problem..tq
Hi ra az,
Which OS are you using?
Try installing the latest update v11.0.10 and check.
Have you tried repairing Reader from the 'Help' menu already?
Also try disabling the protected mode in Reader and launch and check.
Regards,
Rave -
I also have a single copy of Dreamweaver CS5.5 which works fine.
Reinstall your software properly, don't use backups/ migration/ Time Machine.
Download CS5.5 products
Download CS4 products
Download Acrobat products | 9, 8
Mylenium -
Error message Adobe InDesign has stopped working as soon as I open the application
I had a computer crash on Friday and I just reinstalled InDesign this weekend and it has worked fine. This afternoon I started to receive an error message that Adobe InDesign has stopped working and Windows will close the program and notify me if a solution is available. I've rebooted and closed every other program. I have also been downloading my lost files from Carbonite since yesterday and have paused the download. Do I need to uninstall the program and reinstall?
Use System Restore to go back before the crash.
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When I open ITunes, I get a message that "iTunes has stopped working". I have tried reinstalling iTunes, creating a new user file, changing the startup programs in accordance with articles in iTunes troubleshooting, but am having no success in getting iTunes to stay open. Any fixes for this problem?
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I'm using a Dell PC with windows 7. Apple Store cannot open completely. An error message states- iTunes has stopped working, close the program.
I have spoken to at least 3 Techs with no solutions found for this problem. Compatibility mode turned off. Newest Download from Apple site.See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working
Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working. A problem has caused the program to stop working
Which Operating system you are using?
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)] and then try to open the file. -
Everytime I open itunes I get a message saying itunes has stopped working and windows is looking for a solution
I have the same issue. An iTunes help page (iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support) suggested I hold down shift and control when clicking to open iTunes, which opens iTunes fine for me. That would mean the problem is in the third party plug-ins that work with iTunes. However, the help pages did not say what to do with the plug-ins once I knew that was the issue. The pages said to find the plug-ins and move them to the Desktop, which I did. That's where the help pages stopped, which is ridiculous. Does anyone know what to do from there?
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I having the error message of "Firefox has Stopped working" and having following problems list out in the problem list text area is
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 20.0.1.4847
Application Timestamp: 51650aee
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdaae
Exception Code: c0000005
Exception Offset: 00007b69
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 16393
Additional Information 1: 59d2
Additional Information 2: 59d28f4851ee3e61e3aa57edc696ac9e
Additional Information 3: 38b6
Additional Information 4: 38b6ae8359371108855a2a4e84f0ea47
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
i uninstall and delete the mozilla firfox in my directory and reinstall tha lastest version but its still showing the same error message.i experienced the same problem. this is what i did:
*right click firefox
*click properties
*click compatibility tab
* check "Run this program in compatability mode for:"
* on dropdown choose Windows 7.
* click ok or apply.
this solution solved my problem.i hope it will work on yours too. -
Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?
it says: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT admin or Adobe customer support for help.
Well it seems I am only able to install this on a maximum of 3 computers so if I uninstall and reinstall I may have used up all three. What caused this in the first place?And most licenses extend to 2 machines; not 3. Your computer's clock probably reset when you changed batteries. Is your computer's clock set to the correct date and time now?
See Activation & Deactivation Help
Nancy O.
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