I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working"

I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working" then I get Windows is looking on line for a solution, but then my document closes. I tried uninstalling and reinstalling Adobe Reader XI, rebooted my computer but this did not help.  I get the same message. What to do?

Can you open Reader by itself?  If so, check if disabling Protected Mode improves the situation [Edit | Preferences | Security (Enhanced)].

Similar Messages

Maybe you are looking for