I am having a strange problems on the Data entry Forms

A form that has been used since 2005 in an old version of HFM 3.51 was migrated to SYstem 11.1.2.1 in January of 2012 and has been working since then. Suddenly we start having some strange problems. Our response time has been very slow and I am wondering if there were some problems in any of the services. Maybe a service did not start properly related to the WEB forms.
We entered a number in one of the cell to be: 348336349 as soon as we hit enter, the number was formatted to 348,336,349 but when I submit the number it came back as 3. I tried it several times and it did not work, I checked the scaling and that was set blank. One of my user tried it and it did not work. I tried looking into the Preferences and my screen froze. In the meantime one of my user was able to enter the number and was able to refresh it as well. Then she enter another number on a different cell and the same problem occurred it seemed as if it truncated all the digits except for the left most digit, we are unable to figure out how to resolve this issue. The number entereed in the cell is 826,251,218 it stores 8 and loses the rest of the 8 digits. I right click and checlk the properties and it says that it has stored 8 instead of 826,251,218.
Following is the DEF script. Does anyone has any ideas, I am wondering if I have to restart the services..
ReportType=WebForm
ReportLabel=Aging_Receivables
ReportDescription=Aging Receivables
Instructions=Please make sure you set up your point of view (POV) appropriately. Business Unit (BU): AG, CE and Other_BU. Brand: Case, NH and Other_Brand.
BackgroundPOV=S#Actual.Y#2011.P#Jan.w#YTD.V#<Entity Currency>.I#[ICP None].C2#SERVICED.C3#GL_INPUT.C4#Input
SelectablePOVList=S{[Hierarchy]}.Y{[Hierarchy]}.P{[Third Generation]}.E{[Hierarchy]}.C1{[Base]}.C2{[Hierarchy]}.C3{[Base]}.C4{GL.[Hierarchy]}
C1=A#Current
C2=A#0_To_30
C3=A#Total_Current
C4=A#31_To_60
C5=A#61_To_90
C6=A#91_To_120
C7=A#121 Plus
C8=A#Total_Past_Due
C9=A#Total_Aging_Rec
C10=A#Current_OffBook
C11=A#Past_Due_OffBook
C12=A#T_Aging_Rec_OffBook
C13=A#Total_MP_Aging_Rec
C14=A#Aging_Rec_Diff
R1=C1#_Retail
R2=C1#_Wholesale_Tot
R3=C1#_Wholesale
R4=C1#_Wholesale_Natl
R5=C1#_Wholesale_Othr
R6=C1#_Credit_Card
R7=C1#_Specialized_Lending
R8=C1#_Marine
R9=C1#_Soris
R10=C1#_Other
R11=C1#_Material
R12=C1#Sup_Product
FormInputBoxLength=23
PrintNumRowsPerPage=33
PrintNumDataColsPerPage=8
ShowLabels=False
ShowDescriptions=True
SuppressColHeaderRepeats=False
Edited by: user8267293 on Aug 8, 2012 12:41 PM
Edited by: user8267293 on Aug 8, 2012 12:43 PM

Hi,
Did you find a way to solve your problem ? We have exactly the same for one application and we are using the same version of HFM : 11.1.2.1.
This problem is only about webforms. We can correctly input data through Data Grids or Client 32.
Thank you in advance for your answer.

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