I am having problems backing up my iphone 4

I am having problems backing up my iphone 4, when I try and go through itunes, the device menu does not appear.  any suggestions

Hey helen 2005!
I have an article for you that can help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for using the Apple Support Communities. Have a good one!
-Braden

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