I am having problems connecting Muse to Business Catalyst. When I try to publish, I get a message saying its timed out trying to connect with my Adobe ID -- and to check network connections. All my connections are fine ... Muse is connected to my Adobe
I was able to publish my site from Muse to Business Catalyst two days ago, but yesterday and today it is timing out when trying to connect to Business Catalyst. What should I do?
Hello,
Please sign out of Muse and Sign In again. Also Make sure Creative cloud application is up to date ( to check that sign out of creative cloud and sign in again if its not up to date you will be prompted to install the update)
To sign out of muse click on Help > Sign Out
If the issue is still not fixed then please rename the "OOBE" folder to "OOBE.old" from the following locations
MAC : (This folder can be found at Finder > Go > Go to Folder> Type ~/library/application support/Adobe > Hit return)
Widows : ( This folder can be found at C:\Users\<username>\AppData\Local\Adobe )
Please let me know in case the issue still persist
Regards
Vivek
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