I am having problems creating PDF file and downloading them

Hi Randy Keil,
You might need to sign up with your Adobe ID and password at "https://cloud.acrobat.com/convertpdf"
Then you can choose the desired files to create the PDF.
Now, let me know what error message do you get while doing the same.
What kind of files are you trying to convert to PDF?
Have you checked with your internet connection and tried using a different browser?
Hope to get your response.
Regards,
Anubha

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