I am having problems loading sampler patches into the exs24 sampler, when i got into edit menu and load multiple samples all the samples r greyed out and i cannot slect them, any help with this would be much appreciated

I am having problems loading sampler patches into the exs24 sampler, when i got into edit menu and load multiple samples all the samples r greyed out and i cannot slect them, any help with this would be much appreciated

It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions. 
How large is your hard drive and how much hard drive space do you have left? 

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