I am having problems using mov files imported into a project. I get the message "Not rendered" in the Canvas and clip won't play. Can anyone help?

When clips won't play without rendering in the Timeline, it usually means that the clip's specs don't match the Sequence settings.
A .mov file could be made from any number of codecs; the QuickTime Movie designation is merely a container for video files of all kinds. Since FCE only works with the QuickTime DV codec and the Apple Intermediate Codec (AIC) natively, if your mov files aren't one of those two, you need to convert them PRIOR to importing into your FCE project.
-DH

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I am having problems installing new software for my ipod i keep getting a message that the network has timed out. I have tried two different computers and networks what else can I do?

I am having problems installing new software for my ipod
I keep getting a message that the network has timed out.
I have tried two different computers and networks what else can I do?

Try temporarily disabling your firewall and anti virus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

When I power up my Mac-Pro I only get a flashing file folder with a ? inside the folder. I suspect my hard drive is maxed to capacity can anyone help me as to what I should do?

When I power up my Mac-Pro I only get a flashing file folder with a ? inside the folder. I suspect my hard drive is maxed to capacity can anyone help me as to what I should do?

Whatever the problem is you no longer have a bootable system. You need to try reinstalling OS X.
Reinstall Snow Leopard without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

I have a mac OSX desktop version 10.6.8 and all of a sudden I can't get a full screen view in Safari when I ask for help the response is use the arrows on the top right of the screen ... I don't have them ... can anyone help?

I have a mac OSX desktop version 10.6.8 and all of a sudden I can't get a full screen view in Safari when I ask for help the response is use the arrows on the top right of the screen ... I don't have them ... can anyone help?

Hi Mary,
I don't remember those arrows in 10.6, only 10.7 & up!?
I have 10.6.8, as you do. To make your Safari full screen, make sure you have the left hand side of your safari page moved all the way to the left. Then move your cursor to the BOTTOM RIGHT CORNER of the safari page, and simply drag your page towards the lower right hand corner of the screen. NOTE: you will see a series of lines on the bottom right corner of the page, indicating where to place you cursor arrow.
By wuzradioman here...
https://discussions.apple.com/thread/4218928?start=0&tstart=0

I am using iPhone 4S. Recently I updated my software to iOS 6.1 since then my Iphone become very slow. Can anyone help me to resolve it?

I am using iPhone 4S. Recently I updated my software to iOS 6.1 since then my Iphone become very slow. Can anyone help me to resolve it?

Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Remove all apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete apps from this list.
- Press the home button twice when done.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue.

I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch. I have done this numerous times, but today I got an error message saying the required file cannot be found. At the same time all of my photos on my iPod vanished. Can anyone help me?

I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch. I have done this numerous times, but today I got an error message saying the required file cannot be found. At the same time all of my photos on my iPod vanished. Can anyone help me?

Try deleting the photo cache from your computer and then re-try the photo sync - the location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314

I changed my password and used the new computer, next time I tried to log in it wouldn't accept the password. I tried the old one as well but that doesn't work either. Can anyone help?

I changed my password and used the new computer, next time I tried to log in it wouldn't accept the password. I tried the old one as well but that doesn't work either. Can anyone help?

Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password.
Be sure to open Keychain Access and repair the keychain:
Assuming that you are using a recent build of OS X, go to /Applications/Utilities and launch the app called Keychain Access. Go to the Window pulldown menu and select "Keychain First Aid". Enter your password, set the radio button to "Repair", and click "Start".

HT4623 I received a message on my iPad re update to iO7 and I said yes, install. Now it's stuck on the agree/disagree page; nothing moves when I press Agree and Send by Email. Can anyone help?

I received a message on my iPad re update to iO7 and I said yes, install. Now it's stuck on the agree/disagree page; nothing moves when I press Agree and Send by Email. Can anyone help?

Reset iPad and continue with update.
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

When I plug in my headphones into my imac only the right side plays music. I tried with other headphones and still has the same problem. I tried the headphones with other devices and they work properly. Can anyone help me with my problem please?

When I plug in my headphones into my imac only the right side plays music. I tried with other headphones and still has the same problem. I tried the headphones with other devices and they work properly. Can anyone help me with my problem please?

Macs have crazy headpne jacks in different models.
So we know more about it...
At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
Hardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 6 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.21f4

I am having problems using my iphone4 during calls. When any part of my facial skin touches the screen, it would either go mute, hold, speaker or whatever part my skin accidentally touches the screen.The other caller then cant hear me

I am having problems using my iphone4 during calls. The screen does not automatically lock to prevent any part of my skin or face from touching it. When my skin touches the screen it would either go mute, hold, divert to speaker phone or calls another in my contact list. The person i'm talking to then cannot hear me suddenly when in mute or hold. Is there any application for my iphone4 like a "screen lock" when it is being used on calls?

Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

TS1717 Having problems lauching iTunes on my pc, dowloaded new version, getting error message that iTunes is not installed correctly or corrupted, reinstall. I'm afraid I will loose everything,tried to back up to earlier date,system diognosis said incompa

Having problems launching iTunes on my pc. Had iTunes on this particular pc for over a year. Have downloaded all of the new updated versions. Now I get an error message saying "This copy of iTunes is corrupted or is not installed correctly. Please reinstall." I have backed up the pc to an earlier date when when the program was working, and also performed serveral system diagnosis all saying the program is incompatible. Searched for several compatible programs, none worked. All this happened several days after visiting iTunes. I'm afraid that if I reinstall iTunes that I will loose everything and have to start all over. Eventhough everything is saved in an iCloud account and this particular pc. Never had a problem till now. Appreciate any help. Thank you, cld

Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now?

I have approx 600 photos on my iPad which I cannot import onto my pc because they had been previously synced from a pc which I no longer have. I wish to transfer these photos to my new laptop and delete from my iPad can anyone help me?

I have approx 600 photos on my iPad which had previously been synced from a pc I no longer have. I want to get these photos onto my new laptop and remove them from my iPad. Can anyone help please? Thanks

To copy photos that were originally synced from a computer you will need a third-party app on your iPad such as Simple Transfer which can copy them off via your wifi network. But as photos are 'optimised' when they are synced to the iPad, any that you then copy back to a computer may not be exactly the same as they were on your original computer.
In terms of then deleting them from your iPad, if you connect the iPad to your computer's iTunes and select an empty photo folder on the Photos tab in iTunes and then sync it, that should remove those photos from your iPad.
Have you synced the iPad to your new computer yet ? If not then you might find this user-tip for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141
And there is also this page for recovering content (e.g. music copied from CDs) from a device if you don't have a copy of it on a backup or your new computer : https://discussions.apple.com/docs/DOC-3991

I keep getting the start menu and various programmes opening when I use a series of keys when working in my accounting programme, I am not using the command key and is very frustrating me, can anyone help me?

I keep getting the start menu and various programmes opening when I use a series of keys when working in my accounting programme, I am not using the command key and is very frustrating, can anyone help me? I am working on a Mac OS X Version 10.6.8, just need to know if I can reprogram the keys to stop this happening?

Safari browser and menu shortcuts:
http://docs.info.apple.com/article.html?artnum=42951
Mac OS X keyboard shortcuts:
http://support.apple.com/kb/HT1343
http://docs.info.apple.com/article.html?artnum=75459
Changing behavious of Function Keys:
http://support.apple.com/kb/HT3399?viewlocale=en_US
and more useful information on keyboard shortcuts here:
http://www.myfirstmac.com/index.php/mac/articles/mastering-keyboard-shortcuts
How to re-map individual keys:
http://scripts.sil.org/cms/scripts/page.php?site_id=nrsi&item_id=ukelele

I am unable to burn mp3 audio files to cd.I have tried different speeds but every time it ays failed due to media write error.Can anyone help what to do?

I am unable to burn mp3 audio files to cd.Every time it says failed due to media write error.I have tried different speeds.Can anyone help pls?

There are several different incompatible media sold as writeable CDs. You MUST match the media to the abilities of your drive.
I was flummoxed by buying 8x media when my drive was a 2x drive. I needed the other type, and there was nothing helpful in the diagnostics or the packaging that helped me understand that.
EDIT: There is an interesting helpful feature buried in System Profiler ... (read the last two lines of the report):
About this Mac > ( More Info ) > Report > Disc burning

I have been having a lot of problems since downloading the IOS7 on my iPad whereby it freezes for several minutes. Can anyone help me or is there something I should be doing right away when this happens?

I have been having lots of problems with my iPad 2 freezing since I downloaded the IOS7. It freezes for several minutes each time this happens. Is there something you can suggest that I do to eliminate this problem in the future?

First thing to try is a reset: Hold down the home button along with the sleep/wake button until you see the apple, then let go.

I am having problems using mov files imported into a project. I get the message "Not rendered" in the Canvas and clip won't play. Can anyone help?

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