I am having problems using my Apple TV. I get a message saying incorrect user id or password, but I am able to sign in everywhere else. Any suggestions? Thanks.
I am having problems using my Apple tv with home sharing. I continuously get a message that my user name or password is incorrect, but it works on other devices. Any help would be greatly appreciated.
Unpower it. If it still happens on a restart give it time - Apple's servers sometimes have glitches.
Similar Messages
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when i try to report a problem purchase to itunes i keep getting a message saying 'cannot connect to itunes store' or 'cannot connect to server' dispite being able to visit the store to make purchases. is this just a scam by itunes not to engage with problems?
"is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/ -
When my husband and I first bought our iPhones, I was the only one with an Apple ID (since he never used iTunes). He used my apple id to get apps. Now he has his own ID, but my apple ID email address keeps popping up on his phone when he tries to download an app. We do not want to have all of the same apps on our phones. How can we change the ID on his phone? I already tried going to Settings>iTunes &App Store> and changing the Apple ID to his account email and that did not solve the problem. To make things worse, I recently changed my Apple ID email address (without getting a new ID) and I do not remember my old password (and this is the address that is popping up on his phone). He does not have any music on his phone and all of the Apps that he has are free. Any help you could offer would be great (-:
All apps are forever tied to the Apple ID that bought them. To stop your id from popping up, you need to delete the apps on his phone, and then repurchase them under his account.
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I am trying to update some apple apps I get a message saying I am using the Qatar store and must change stores. I don't know what to do. Please help
Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.
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Since downloading osx v10.7lion every time i try to connect to the internet using BT Broadband i keep getting a message saying
" you cant openthe application ) because Power PC applications are no longer supported." this is very annoying as i likeBT and the way it opens with all the local up to date news plus other apps +++
Please can anyone help me as apple will not help unless i sign up for a new product agreement which i cannot understand as every thing worked before this so called very latest software that everyone cant do without ?????I had the same problem with some apps and printer setup software. SInce Rosetta has been discontinued on Lion my only solution was to restore to 10.6 since the manufacturers either have not yet or will not release updated apps. In this case you have to determine how important those old PPC apps are to keep around and if there alternitives that are available to replace the functionality. I would expect a broadband provider to update thier apps if it is something that is required to connect.
Mike -
Hi I am having trouble with iMessage on the mac book pro, it doesnt sync with the ipad and iPhone, both the ipad and iPhone do but not on the mac book pro , has anyone any suggestions, thanks in advance
First, make sure that all your devices are using the same Apple ID in iMessages including your Mac. Second, your messages that you've already started on your devices will not show up on your Mac - only ones that you start from now on will show up. Third, if you're still not syncing accross all devices, make sure you read the directions on the first page of this thread. It should work after performing those steps. Good luck!
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I have just updated my iphone 4s with ios7. Since then i cannot play movies from my netflix app using my av cable to tv. which i baught from an apple store. i get a message saying turn off mirroring on airplay. i dont have airplay or an apple TV. what can i do?
Thanks jonmac22Hi Everyone,
hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
Here's how to do it:
1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
2) Download your ipsw restore file from Apple.
5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
3) In iTunes select yout ATV, hold SHIFT and click on Restore
4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
Enjoy!
raadore -
I have a new Macbook pro. I can't sign onto facetime, keep getting a message saying my wifi isn't working, but it is. Any suggestions?
Troubleshooting FaceTime
http://support.apple.com/kb/TS3367 -
Anyone having problems using non-apple mains charger with Classic?
I have 2g nano which works fine with my generic ipod charger. I'm about to upgrade to an 80gb Classic. Anyone have any problems using these?
xavierlopez wrote:
I found this "recipe" in a another forum and it worked!
a) Disconnect all your devices from icloud (ipod, iphone, mac, etc.)
b) Reset and CHANGE your Apple ID password
c) Reconnect all devices
and Voila!
Voila what?
Unless you put the new password in all devices they won't reconnect. -
I have just updated the software on my Apple TV since then home sharing will not work though I had not used it since installing iOS6 on my iPad 3. Home sharing is shown to be on on the Apple TV and on on my iMac. The Apple TV is connected to the router with an ethernet cable and all functions work correctly apart from my computer.
I have done the following.
Switched off the Apple TV and rebooted, did the same with iMac
Turned off home sharing then turned it on.
Checked that home sharing is on on both devices.
Selected Computer
Get a message telling me to turn home sharing on - IT IS!
Tried using airplay mirroring on the iPad but the airplay function is missing from iPad.
It is so annoying since before iOS6 and updating the Apple TV software everything worked perfectly. Any help would be very gratefully received.
ThanksHi Everyone,
hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
Here's how to do it:
1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
2) Download your ipsw restore file from Apple.
5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
3) In iTunes select yout ATV, hold SHIFT and click on Restore
4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
Enjoy!
raadore -
this message appears the first time after booting computer. i use windows xp. if i check "ok" firefox then loads as normal. i have tried to reinstall but message continues any suggestions how to resolve.
Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.<br />
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.<br />
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Your above posted system details show outdated plugin(s) with known security and stability risks.
* Shockwave Flash 10.0 r45
* Java Plug-in 1.5.0_06 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Update the [[Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/ -
ths is gettin really frustrating
Sure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac. You should be able to set a password for it. Save it. Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer, I suppose, back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity. As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
This handy article from Apple explains how
How to move your iTunes library to a new computer - Apple Support''
don't forget to de-authorize your iMac if you don't want to play purchased stuff there
and re-authorize your new macBook Pro
time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine and go for it. You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups of your stuff. -
Hi, I'm a pc user and am trying to access an ical via the icloud. This ical houses information about work etc and it is quite important that I can gain access to it. To that end I have created an apple id and password and downloaded the icloud for the pc. However , when I get to the sign in page and use my apple id, I get a message to the effect that my apple id is ok, but its no good for an icloud account/ or I dont have an icloud account. I've trawled thru lots of help pages and nothing points me in the right direction. I've been on this for over 3 hours today and getting nowhere....Can somebody please help, I'm starting to lose the will to live over this
Steve,
Devizes
WiltshireYou must create the account using an Apple device, a Mac (Lion or greater) or an IOS device (IOS5 or greater). Having done that you will be able to sign in from your Windows machine.
FYI, iCal is an application that can display calendars from iCloud (and others) it is not a calendar itself, merely a calendar client. In Windows Outlook is the calendar client. -
When trying to sign in with 2 different apple id's that i use for year now, I get a message saying "unknown error". I succeed in signing in directly from my iphone though. What has changed?
You will need to contact iTunes support.
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I CAN NOT CONNECT TO THE INTERNET WHILE USING MY IPAD I KEEP GETTING A MESSAGE SAYING SAFARI COULD NOT OPEN THE PAGE BECAUSE THE SERVER STOPPED RESPONDING PLEASE HELP THANK YOU
Try the following:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings
3. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo
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