I am having trouble connecting to the itunes store. i am connected to the computer and all the necessary information has been downloaded. i can't figure out what i am doing wrong or not doing
i am having problems with my ipod touch connecting to itunes. i have downloaded and still it says Cannot connect to iTunes Store.
- Try a reset. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Go to Settings>Store and sign out of the account and then sign back in.
- Can't connect to the iTunes Store
Similar Messages
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For the past few months, my Mac has been acting weird. EVERY time I boot up the computer, Messages opens automaticallly (I am runing OS X 10.8.x). I quit the app, but it just re-opens a few seconds later! It just won't stay off! I've looked it up online and nothing helps. I have no idea what to do!!!
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect
What have you tried to fix it ? If you haven't already done so then see if any of the following fix it :
- log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in
- close the iTunes store app via the multitasking bar and see if it works when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
- soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store" As I am new at this I don't know what I can do to remove this problem.
What country are you in ? If you aren't in the US and the address on your account isn't in the US then try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.
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ITunes could not connect to the iTunes Store. Network Connection was refuse
I'm getting this error which I'm sure that many people are familiar with. "iTunes could not connect to the iTunes Store. Network Connection was refused" It was working perfectly fine on 9.1 even with my Norton security on. I upgraded to 9.2 and all of a sudden getting this message. I tried:
- Completely removing and reinstalling iTunes.
- Tried the Terminal solution
- Removed Norton suite
- Checked proxy settings
- Added application to firewall settings to allow incoming connections.
- Ran disk Utility to repair permissions
Still no luck. Any other suggestions that I could try to resolve this pain in a** issue?Also tried connecting via Ethernet. Still no luck.
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Why all my previous downloaded apps (free or paid) suddenly not showing up on the iTunes store "purchased" section. Every time I select "purchased", the next screen shows "no purchased app available for downloaded"?? It is the same on my iphone4 or ipad 2!! Please help!!
Dear Metal Wheels and King Penguin.
I have to actually same problem today 23.10.2012. For an example I have only changed billing methods and have bought hundreds of apps but I remember clearly that I bought for an example ,,Wikipanion Plus'' and ,,OPlayer'' which is now HD OPlayer and I did not see them in purchased items, neither ,,not on ipad/iphone'' nour ,,not on my computer'' and I check in both my computer. I confirm hereby that I took the chance to re-buy these two Apps again through the same account but I got the message ,,As you have bought the previous version on this account you will get this update for free'' so I clicked yes and I got them both. This doesnt only proof that I have purchased them before and purchased items in iTunes Store has some lacks to fix but also it proofs that I also bought them through that specific account as I had to confirm the buying process. In my opnion this is not a thing which Apple should be relaxed with as its very important that powerusers and regular consumers can trust and rely on doing business and to shop via iTunes. I have a lot of expensive Apple Hardware and for me this is a stepping stone and a serious test on the circle of trust. If this cant be fixed I cannot recommend others to trust the store.
Best Regards, davidtryggva -
When I try to sign in to iTunes, it tells me that my Apple ID has not yet been used with the iTunes Store. How do I use my account with the iTunes Store?
Hello Daijalove97,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
To use your Apple ID at the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In from the Store menu.
Enter your Apple ID and password, then click Sign In.
Click Review when asked to review your information.
Enter your billing information, a credit card will be required.
Click Continue when you're done entering your credit card and billing information.
Best of luck,
Mario -
Trouble with calculating fields. Can't select (check) fields. Also can't figure out what's wrong with a division field (percent) that I created. Keep getting the pop up that format of the field doesn't allow blah blah blah... Help!
1. Use the mouse to select the field and then press the space bar.
2. A null string is the same as zero. What is the result for division by zero? -
I am getting this message on my iPad : This Apple ID has not yet been used in the iTunes Store. Tap Review to sign in, then review your account information.
Hi Abdul5,
This prompt is usually displayed when your Apple ID needs to be configured for the iTunes Store. We'll need to run through the additional steps to setup your country, and payment information. See Step 10 and above on this resource (For iPhone, iPad, or iPod touch):
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/HT2731
Tip: If you are trying to create an account using an existing Apple ID, like your iCloud email address, you will receive a prompt telling you that your email address is already an Apple ID. Simply tap Continue, and then tap Use Existing Account on the following screen.
- Next, you'll be required to enter your billing information. To choose a different Credit Card type, tap one of the available options, and then tap Done. You will not be charged until you make a purchase.
- Once you've filled out all of the fields for your billing information, tap Next.
For more information:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
Thanks,
Matt M. -
HT201303 I want to see my purchase history from App Store and the iTunes Store cannot be connected
I want to see my purchase history from App Store and the iTunes Store cannot be connected
Hello boomfeelgood,
We have a couple of articles addressing this issue. First, Can't connect to the iTunes Store found here http://support.apple.com/kb/ts1368.
And then
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Regards,
Sterling -
I see "imac-54f9d5" under the "Shared" heading in my finder. I am not connected to any printers or other Mac devices. Is it possible that someone is remotely accessing my system? How can I figure out what this is?
is it your imac?
is it your your router's name?
are you by any chance connected to another wifi router then your own because the other one was open and not password protected? -
Hello. My iphone 4 got stuck on the itunes logo. I had to restore it and have lost everything. Is there anything I can do to get my photos back?
Not easily, the recovery mode erases the device, but you can see if any of these data recovery tools may work: https://discussions.apple.com/docs/DOC-1689
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Can't figure out what I'm doing wrong
I'm using Studio 8 in Mac OS X (10.4.6). I've got some pdfs
uploaded to my site that are accessible through links one one of
the pages. I had to make changes to the pdfs and resave them. I
thought I uploaded them, but when I test the links it downloads the
old version and I can't figure out what I'm doing wrong. Here's
what I did.
This may be a dumb way to do things, but I saved the new
version and then dragged into the server file in
user-->Library-->Application
Support-->Macromedia-->Dreamweaver
8-->Configuration-->ServerConnections-->unnamed
server-->public_html (this is where all the other files are).
When I go back into Dreamweaver and open the pdf listed in the
Files window on the right (by control-clicking and selecting Open
with-->Acrobat) the correct version appears. I thought maybe
there was a delay or something, but I've waited and still the old
version is what you get from the site.
Is there an easier way to do this, or is something wrong
maybe? Many thanks in advance.> This may be a dumb way to do things, but I saved the new
version and then
> dragged into the server file in
user-->Library-->Application
> Support-->Macromedia-->Dreamweaver
Put the files in this Site's Local Site Folder.
If unsure of where you've specified this to be, look in this
site definition
(dw menu-->Sites-->Manage or Edit Sites)
If that path you've given above above is correct, it's
wrong.... -
i tried to update my ipad to 7.1.2, and i tried updating it and know its telling me to connect to itunes but i a at a different computer and all of my ictures are going to get deletd and i dont want that.
Hi Kevin Gauthereau,
Welcome to the Support Communities! If you don't have access to the original computer that you use to sync to iTunes, you can backup your iPad to iCloud and update it wirelessly. This article will explain how:
iCloud: Back up your iOS device to iCloud
http://support.apple.com/kb/PH12520
You can import your pictures to your computer at any time as a second backup. Here's how:
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Cheers,
- Judy -
I got my code but when i try downloading it it says retry as net connection is slow, but i am on a high speed broadband and all the other sites are opening simultaneously then why this problem?
Because Apple's not spent those billions of bucks lying around on a modern, high-speed delivery system or providing DVDs for those who don't have high-speed connections or uncapped DL capabilities.
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