I am having trouble with my MacBook Pro. I get a blank screen with a flashing document file with a question mark in it, yes I have tried to install Mac OS X with the original disk but I get no choices of where I wish to install Mac OS X. Please help ;(

I am having some trouble with my computer, what happened was: I was playing on a game, I played with a magnet, it started to go slower and slower, I pressed F9 then it went slower and then it went to a blank screen with a flashing document with a question mark on it. I tried the original OS X installation disk but when it came to choosing the area of which I save it, it showed no areas.

Startup your Mac while holding down the Option key. That should prompt the Startup Manager window where you can select the startup disk then click Restart.
If the startup disk is not available from that window, you may be able to repair the disk.
Help here > A flashing question mark appears when you start your Mac

Similar Messages

I won Lightroom 1.0 a few years ago at an Adobe clinic in Fremont. I have since misplaced the original disk and cannot get the program to open. It wants a serial number and I don't have one. How can I get the serial number so I can use the software?

I won Lightroom 1.0 as a door prize a few years ago at an Adobe clinic in Fremont. I have since misplaced the original disk and cannot get the program to open. It wants a serial number and I don't have one. How can I get the serial number so I can use the software?

Thanks for replying, Jim. I wasn't planning to use it for raw images. I shoot film, black and white, and have many negatives I want to print. I am unfamiliar with the upgrades in Lightroom. I wasn't unhappy with the version I have. It was useful for my purposes.
Because it was a few years ago, I don't remember if I registered the product. I was able to login to my account. But could not find a path to communicate with Adobe. I will keep trying.
Ken

My macbook pro 13" unibody has randomly shut down, and will not switch on again, it is totally unresponsive. I have tried using different chargers, and my laptop had charge when it shut down,

My macbook pro 13" unibody has randomly shut down, and will not switch on again, it is totally unresponsive. I have tried using different chargers, and my laptop had charge when it shut down,

Hey Sarahbetts,
Thanks for the question. If I understand correctly, the MacBook will not turn on. I would recommend that you read this article, it may be able to help the issue.
Troubleshooting: My computer won't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

Having trouble migrating from macbook Pro to macbook Air?

Apple has kind of messed up with migration from older laptops to Macbook Air. With 140 GB to transfer onto my new Macbook Air, I took a big gulp when my new Air told me casually that it would take about 36 hours to migrate my stuff from my Pro to the new Air over the wireless network. OK, so I have a slow network, sue me. Apple's technical help was no help, and that's getting pretty common. The solution? A data transfer USB cable (PCMACLINK2 USB to USB Data Transfer Cable for Windows and Mac, Startech). A simple USB-USB connection and data transfer rates of around 480 MBS. I think we are good to go. BTW, why didn't Apple release a Firewire/Thunderbolt dongle? Making a new set of dongles for every new Mac seems to be de rigeur these days, so why not add one more? Oh, and Apple doesn't seem to carry a data transfer cable. FAIL!

Hello,
I've been pondering getting a Macbook Air but I want to find out if I can copy over Endnote X4 and Office from my Macbook Pro (Snow Leopard) to a new Macbook Air (Lion).
Is it just a matter of drag and drop or using Migrate Assistant or is there anything to worry about between different Macbooks, different versions of OS or some restriction on copying Apps?
Also, assuming a migration is possible, can I just use my Timemachine external drive or should I buy a cable instead?
Thanks,
Jason.

Having trouble connecting my macbook pro after switching security from default WEP to WPA2

Background: switched to verizon fios triple play last summer and everything has been great. I have one desktop PC and one Macbook pro laptop. These are the only computers that me and my family have used on this network. I'm a college student and went away to college and just came back for Thanksgiving break. I connected to the internet fine on my macbook pro, but I noticed that the little lock next to the SSID was no longer present. I'm extremely paranoid and diligent when it comes to computer security, so I quickly began googling why the lock was no longer there. I was afraid my wifi network was no longer "locked" or encrypted. So, after doing some more research, I ended up coming across WEP and how it's not really secure, so I went through all the steps to change it to WPA2. Everything went fine and the internet is working just fine on my PC.
Now here's the problem, I went on my macbook pro and was glad to see the lock sympol was present next to the SSID on the wireless pulldown. Unfortuantely, the password is apparently not working. First I thought the password was still the WEP key which you can find on the tag on the back of the router. It didn't work, so next I though it might be the wps pin, it didn't work. Then I typed in the password to log into the site where you can change the settings(the site where you get to by typing the ip address(I think or router address(?)). That didn't work either. So now I'm here looking for an answer. Hopefully someone can give me a solution which would be greatly appreciated. Thanks.
Solved!
Go to Solution.

Nevermind........I just realized the password to the new WPA2 setting is the name you inserted when it asks you to name the WPA2.

Im having trouble restoring my MacBook Pro, "Comand" and R does not seem to be working for me.

Everytime i try to restore it, it opens normaly to log it with a pop up window saying my start up disc is full. When i log in, my desk top is missing along with my personal wallpaper. Cant seem to do anything when i log in and i really need my comouter for work, someone please help. Just want to restore it.

1. System Preference > Sound > Output
   "Settings for the selected device"
   Is the pointer for "Balance" set in the middle?
2. Try to push the headphone a bit more into the port.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC.   http://support.apple.com/kb/HT3964
5. If any of these steps does not help, contact Apple.
Best.

I am having trouble in downloading apps as when I try, a message appears " not enough local storage is available manage this in settings". I have tried by deleting old apps but the message still appears. What am I doing wrong and is there anybody that c

I am having trouble downloading apps onto my iPad2. When I try a message appears " not enough local storage this can be managed in settings.". I ave tried by deleting unused apps, but the same message appears. How can I resolve this ? Help needed pleas.

Try rebooting the iPad as well. You might be getting an inaccurate reading and rebooting might clear that up.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Macbook Pro Mid 2014 totally blank screen

When I power on, my macbook pro does nothing (blank screen) after the sound.
System:
-Macbook Pro Retina 13' (Mid 2014) 256GB SSD, i5, 8Gig RAM
-Yosemite (10.10)
I tried to install Windows 8.1 using bootcamp assistant on Yosemite.
After installing Windows 8.1, it asked me to restart.
When I restarted it stuck on blank screen. I've heard the startup noise but nothing happened.
I tried many startup key combinations such as; Command(Alt), cmd+R,cmd+V,T, but the screen is always blank.
Although the screen light is, on the screen is totally blank.
I did resetting SMC, and also I did cmd+alt+P+R (I've heard 4 times startup sound) but the screen is always blank.
Nothing happens. I can only shut down by pressing the power button for 4 seconds.
As a result when I power on, I hear the sound but nothing happens. Nothing on the screen.
What I did before was;
0- The system is a brand new mac. I bought it 1 week ago.
1- I tried to install windows 8.1 using bootcamp. But failed. Because windows installer gave me an error that windows can not be installed on GPT partition.(I have also MacBook Air and MacMini with bootcamp Windows 8.1 working fine.)
2- Then I rebooted using Alt key then booted to MacOSX and deleted the windows part and many combinations. But failed. The error was always the same GPT error.
3- I reinstalled Yosemite tried all the steps but failed with the same error (GPT error)
4- I phoned to apple helpdesk and they tried to help installing windows but we couldn't succeed.
5- We had another same macbook pro. And we could install windows 8.1 easily.
6- I compared the two machines in windows setup. The problematic mac had first partition labelled EFI.
7- Then after a few hours. I tried to install again. And saw that the EFI label was gone!. But I don't know how this is happened.
8- I was happy and started to install windows. After installing the system gone!!.

I would return it for an exchange. At a minimum, I would take it in to an Apple store.
Barry

Macbook Pro 15r Mid-2012 blank screen on 10.10.3 startup

Hello Everyone,
I have a Macbook Pro 15 inch retina. From a few days after receiving the 10.10.3 supplement update, the macbook restarted with a blank screen as if it doesnt have any power. No LCD doesnt lit up. I have tried resetting PRAM and at last ended up restoring to a earlier backup of version 10.10.2 but still the problem hasnt gone. When i press Power on button, i hear the chime, but the screen doesnt lit up. After sometime the keyboard backlit leds light up. Even the Caps Lock key works but nothing can be seen on the screen. So i finally was able to find a workaround, once the keyboard its up, if i shut down the mac's lid so that it would go to sleep and open after 1 min, the Screen directly lits up to the login screen. Sometimes, when i boot up to Windows, installed using bootcamp; the screen lits up but once it reaches the Login screen, the display is again gone. I have also tried setting up the start up disk.
Any help would be appreciated. Thanks in advance.
Jay

Try Intel-based Macs: Resetting the System Management Controller (SMC). If you boot from the Recovery HD do you have the same problem after resetting the SMC? If so, then make a Genius Appointment and take it in for service.

13" macbook pro retina 2013 problem: blank screen when waking up from standby

I bought a 13" macbook pro retina 2013 about 3 months ago and it is for about a week or two that I encountered a problem: when I close the lid and open it after a while(or it goes to standby by not using it for some time and then I wake it up by pressing a button), sometimes it shows a blank dark screen(with mouse cursor) for about 15 seconds and then either the screen is turned off(and by pressing a key it shows the login screen) or it shows the normal login screen.

I also have this problem, and now the
NVIDIA GeForce GT 650M is not working at all
I use gfxCardStatus for work on integrated card and i can't use other displays obviously, because all video outputs (HDMI & Thunderbolt) are taking their ways from discrete card (but working on other displays is my profession of audiovisual artist). My world guarranty is over now, new motherboard costs near 1500 $ and now i don't want what to do.Maybe reballing of videochip will help me, but i'm afraid that not autorised service in my country will kill my motherboard at all. This is my first mac & i have lost many time for take the money for buyng it. I have so much frustration.

TS1389 I Tunes Store will not recognize my computer. I have tried all recommendations listed. This is the same computer but I had to do a factory reboot because I tunes updates crashed the computer.

Oops, this is a PC with Windows 7.

Hello, wesleytj.
Thank you for visiting Apple Support Communities.
I see you have tried some troubleshooting steps already with the issue persisting. Try the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver. If the issue persists, try all remaining steps in the article.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

I created a Pages document inserting 2 columns using 1) Inspector 2) Layout 3) columns. How do I decrease the height of the column. Have tried to use cursor and drag down the top border, but that does not reset the top border.

I created a Pages document inserting 2 columns using 1) Inspector 2) Layout 3) columns. How do I decrease the height of the column. Have tried to use the cursor and drag down the top border, but that does not reset/decrease the top border.

Set your columns back to one for the moment. In layout mode, insert a Text box. Place it in the upper left corner of your document, and drag down and right to the size of the container for your two columns. Click inside the Text Box, and now bump up your columns to 2. Your two columns are now contained in this resizable Text Box.

My iPod touch won't turn off. I tried and the turn off slide button in stuck in the of position, but it's still not turning off. It's been a few days please help!!!!

My white 4th generation iPod touchs turn of slide button is stuck on off but my iPod won't turn off for some reason and it only shuts off when the battery dies. It's been stuck like this for some time. Please please please help!!!!

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

(PSE 11)After installing Mac OS X Yosemite, the brush tool doesn't allow me to "paint." It just puts a dot there. Please help.

After installing Mac OS X Yosemite, the brush tool doesn't allow me to "paint." It just puts a dot there. I am using Adobe Photoshop Elements 11. Please help.

Please see:
http://helpx.adobe.com/photoshop-elements/kb/pse-stops-responding-yosemite.html
Thanks,
Anwesha

I want to uninstall my version of adobe elements 11 in order to upgrade my operating system and then re-install. I have the original disk but not the code or registration info - where can I find it or how can I contact someone who can help me?

Do I have to alert adobe if I'm moving my product from one computer to another? or will they recognise my intentions when my product is removed from their database?

Is there a way to export my movie timeline (as in the organisation of my
clips, not just the movie) to a external hard drive. I thought publish
would help but I'm unsure and the export button under file doesn't light
up. I'm using Elements 11 and I'm trying to save it to a hard drive so I
can unistall the program, upgrade my operating system and reinstall.
Message was edited by: Christopher Hewett
On Tue, Dec 30, 2014 at 12:14 PM, Barbara B. <[email protected]>

I am having trouble with my MacBook Pro. I get a blank screen with a flashing document file with a question mark in it, yes I have tried to install Mac OS X with the original disk but I get no choices of where I wish to install Mac OS X. Please help ;(

Similar Messages

Maybe you are looking for