I am having trouble with my speakers not working while online in particular on windows.My audio works when playing audio files

I am having trouble with my speakers not working while online particular on facebook. My audio works when playing audio files.

Hi,
Did it happen all the time or sometime?
Please check online browser status:
Click Volume icon in the taskbar, click Mixer link button as below:
If it's fine, follow this guide to run troubleshooter to detect and fix the issue:
Tips for fixing common sound problems
http://windows.microsoft.com/en-in/windows/tips-fixing-common-sound-problems#tips-fixing-common-sound-problems=windows-7
Meanwhile, this similar thread also could be referred:
https://social.technet.microsoft.com/forums/ie/en-US/a4a1cfe5-93a5-4c0b-9bf6-f7db0304f2ba/no-sound-on-youtube-or-any-other-webpage
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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