I am not able to connect with the App Store on my Macbook pro. Software is up to date (10.7.4)
When I attempt to connect to the App Store, I receive this
The fact that they were preinstalled is why they are supposed to appear in the Purchased pane, in a temporary area labeled Purchases, for you to accept. Not doing so soon after you got the Mac has messed this process up.
To get things back on track properly try these steps;
Updating Pre-installed iLife apps -
1 - Log out and quit iTunes and the Mac App Store (MAS)
2 - Go to System Prefs/Users & Groups/~user/Password and enter the Apple ID connected to your iTunes/Mac App Store account. Close Sys Prefs
3 - Delete /Mac HD/Library/Caches/com.apple.appstore/adoption.plist
4 - Reboot your Mac
5 - Open Mac App Store
6 - Go to the Purchased pane and Accept the three iLife apps. Enter iTunes/MAS username/password if prompted.
Similar Messages
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TS1702 Why am I not able to connect to the app store. I'm on wifi.
Why am I not able to connect to the app store. I'm on wifi.
You may not really be connected to your WiFi network.
Your router may not have given your iPhone a valid IP address. Go to Settings > Wifi > your network name and touch the "i" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPhone (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc. -
My internet is good but why my i pad is not able to connect to the app store ?
some reason it took so long to get update to ios 8, twice i had to rest the device since i was getting error all the time when i was trying to update from ipad itself, later i connected my ipad to i tunes on my desktop the it started updating and it took more than a hour.after updating my new ipad to ios 8 now its working slow in app store, it says not able to connect to the server , my net is working perfect though.
fix my problem...
thanksHey blackapplebite,
Thanks for the question. Based on the information you have provided, it sounds like you are experiencing issues connecting to the App Store & iTunes Store. The following resource may help to resolve your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks,
Matt M. -
Hello,
I have a Apple ID, however when i am trying to login to App Store or iTunes, i am getting a message "This Apple ID has not yet been used with the App Store"?
I am able to login to iCloud with my Apple ID
Kindly Assist
Regards
ShujaIf you have never used the Apple ID to make purchases from iTunes or the Mac App Store you need to follow the steps to create an account with that Apple ID.
-
im tryin to re install os x on my macbook pro i get a pop up saying this apple id has not yet been used with the app store what do i do to get over this hump
If you can log into the computer, go to the Mac App Store and purchase Mavericks under your AppleID. Even though its free, they still consider it a purchase.
If you are not able to log into your Mac you can try on a different Mac. Once you purchase it, you can stop the download if you want.
Once you do that then you should be able to reinstall via the Recovery HD -
When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."
I've had the same problem for a month and yet I still cant get iTunes to work, I've heard different solutions but none have worked for me
This may or may not work for you but its worth a try even though it didnt seem to work for me, Good Luck!
Control Panel
Internet Options
Connections Tab
Click LAN Settings
Uncheck "Use A Proxy Server" -
After upgrading to OX mountain lion my apps store doesn't open. App Store cannot verify a secure connection with the App Store. My internet connection is ok but i don't why this happening. What should i do?
Hi Tahan007,
Check these threads out:
Cannot connect to the App Store since upgrading to Mountain Lion.
Cannot connect to App Store since 10.8.1
why is my app store sign in saying connection failed?
Also if you're running any anti-virus SW, you might try temporarily disabling it -
Hi all,
how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing the MTU nothing works at this time. I am using a IMac ML 10.8.2
Would like some help please.
GeeHi all,
how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing the MTU nothing works at this time. I am using a IMac ML 10.8.2
Would like some help please.
Gee -
when i try to update OS it's showing this message why? This Apple ID has not yet been used with the App Store.
Hello Daijalove97,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
To use your Apple ID at the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In from the Store menu.
Enter your Apple ID and password, then click Sign In.
Click Review when asked to review your information.
Enter your billing information, a credit card will be required.
Click Continue when you're done entering your credit card and billing information.
Best of luck,
Mario -
Been trying for a week to download new Maverick system..with no success.
for over a week. Keep getting this (This Apple ID has not yet been used with the App Store.)
Not getting any new updates either. Just don't have time for this ..crap.
Already,got my new Apple ID verified nad everything.. MySamsung never had these kind of problems..Samsung. Are you serious. I tried to talk with their technical people today about using a wireless headphone with my Samsung television. The 'technician', from Bangladesh as far as I could tell, was so technically deficient she had to run away every minute or so to consult with someone. Even then I could barely understand what she was saying when she did speak.
So much for Samsung customer care. -
This apple id has not yet been used with the app store site
hello,
i buy old imac i want install os, but when i try install i get message: this apple id has not yet been used with the app store site. Please help, what i must do. i doesnt have credit card.Did the seller give you the original install DVD?
Which OS version is on it?
Before you can download anything from the app store, you must have an Apple ID. You can create one without using a credit card:
Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor… -
i cant download anything from the store.whenever i try to log in they say my apple id has not yet been used with the app store........why is it like that???does anyone know how to fix this............can someoen pls help me with this
The following may help: http://support.apple.com/kb/HT2589
-
Every time i enter my appleID in my MacBook Pro it says-"Your apple ID has not yet been used with the app Store" what should i do? i have even verified my appleID account..please help
Hey there Mark,
If this is indeed the first time that you have used your Apple ID in the iTunes or App store you do need to have a payment method the first time you set it up:
Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
If you've already created your Apple ID, you'll need to add a payment method when you first use it to sign in to the iTunes Store, App Store, or iBooks Store. But you can optionally remove the payment methodafter you sign in to the store. You won't be asked for a payment method again until you make your first purchase.
Thank you for using Apple Support Communities.
Regards,
Sterling -
I am trying to use the "App Store" on my Macbook Pro but it will not allow me to open the program. It automatically says, "App Store has closed unexpectedly." Whenever I tell it to reopen, the exact same messege pops up. My computer has all of the latest updates from Apple.
I tried deleting the program then running the software update to try to get the program again but it did not work. Where can I manual download the actual app store program, or fix the one that I have.
Thanks in advance.
P.S. Here is the error report:
Process: App Store [614]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.2 (63.1)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [107]
Date/Time: 2011-10-09 23:16:25.809 -0600
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 606856 sec
Crashes Since Last Report: 18
Per-App Interval Since Last Report: 20 sec
Per-App Crashes Since Last Report: 18
Anonymous UUID: AD72D7A4-83DA-4BB2-96C0-F182941E3B24
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x10038aa70 Size={0, 0} Reps=(
)>, because it is size zero.'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff862a77b4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff8190af03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff862a75d7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff862a7564 +[NSException raise:format:] + 148
4 AppKit 0x00007fff865799cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
5 AppKit 0x00007fff86579883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
6 AppKit 0x00007fff8650dc1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
7 AppKit 0x00007fff86579809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
8 AppKit 0x00007fff865796d3 -[NSImage lockFocusFlipped:] + 142
9 App Store 0x000000010001c840 0x0 + 4295084096
10 AppKit 0x00007fff86502444 -[NSControl drawRect:] + 405
11 AppKit 0x00007fff864facc5 -[NSView _drawRect:clip:] + 3390
12 AppKit 0x00007fff864f9938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
13 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
14 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
15 AppKit 0x00007fff8651ec5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
16 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
17 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
18 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
19 AppKit 0x00007fff864f800a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
20 AppKit 0x00007fff864f7b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
21 AppKit 0x00007fff864f43de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
22 AppKit 0x00007fff8646dc0e -[NSView displayIfNeeded] + 969
23 AppKit 0x00007fff8641f922 -[NSWindow _setFrameCommon:display:stashSize:] + 1895
24 AppKit 0x00007fff86435b34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
25 AppKit 0x00007fff864357d2 -[NSWindow orderWindow:relativeTo:] + 94
26 AppKit 0x00007fff86401974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
27 AppKit 0x00007fff863ffa91 loadNib + 226
28 AppKit 0x00007fff863ff1a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
29 AppKit 0x00007fff863fedd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
30 AppKit 0x00007fff863fc35b NSApplicationMain + 279
31 App Store 0x00000001000013f4 0x0 + 4294972404
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8013c0b6 __kill + 10
1 libSystem.B.dylib 0x00007fff801dc9f6 abort + 83
2 libstdc++.6.dylib 0x00007fff86e915d2 __tcf_0 + 0
3 libobjc.A.dylib 0x00007fff8190eb39 _objc_terminate + 100
4 libstdc++.6.dylib 0x00007fff86e8fae1 __cxxabiv1::__terminate(void (*)()) + 11
5 libstdc++.6.dylib 0x00007fff86e8fb16 __cxxabiv1::__unexpected(void (*)()) + 0
6 libstdc++.6.dylib 0x00007fff86e8fbfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7 libobjc.A.dylib 0x00007fff8190afa2 object_getIvar + 0
8 com.apple.CoreFoundation 0x00007fff862ff969 -[NSException raise] + 9
9 com.apple.AppKit 0x00007fff8641fbe4 -[NSWindow _setFrameCommon:display:stashSize:] + 2601
10 com.apple.AppKit 0x00007fff86435b34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
11 com.apple.AppKit 0x00007fff864357d2 -[NSWindow orderWindow:relativeTo:] + 94
12 com.apple.AppKit 0x00007fff86401974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
13 com.apple.AppKit 0x00007fff863ffa91 loadNib + 226
14 com.apple.AppKit 0x00007fff863ff1a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
15 com.apple.AppKit 0x00007fff863fedd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
16 com.apple.AppKit 0x00007fff863fc35b NSApplicationMain + 279
17 com.apple.appstore 0x00000001000013f4 0x100000000 + 5108
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff80106c0a kevent + 10
1 libSystem.B.dylib 0x00007fff80108add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff801087b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff801082de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff80107c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff80107aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff80107a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff80107e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff80107aa5 start_wqthread + 13
Thread 3: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff80128a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff8012c881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff8776e690 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff808da4c1 WebCore::LocalStorageThread::threadEntryPoint() + 177
4 libSystem.B.dylib 0x00007fff80126fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff80126e89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff80107a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff80107e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff80107aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff700262f8 rcx: 0x00007fff5fbff348 rdx: 0x0000000000000000
rdi: 0x0000000000000266 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff360 rsp: 0x00007fff5fbff348
r8: 0x00007fff70029a60 r9: 0x0000000000000063 r10: 0x00007fff801380fa r11: 0x0000000000000202
r12: 0x00007fff8632cb09 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000001
rip: 0x00007fff8013c0b6 rfl: 0x0000000000000202 cr2: 0x00007fff70d6dfd0
Binary Images:
0x100000000 - 0x100044fff com.apple.appstore 1.0.2 (63.1) <9113B2F3-EC62-24EA-C21A-352621712604> /Applications/App Store.app/Contents/MacOS/App Store
0x100065000 - 0x10018eff7 com.apple.CommerceKit 1.0 (60.8) <F3B830C2-00E3-FE72-2D65-FDC943EC65EF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff8004e000 - 0x7fff8006ffff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
0x7fff80070000 - 0x7fff800b1ff7 com.apple.MediaKit 10.4 (486) <5ABA1213-744C-5C65-CA8E-84BE866DB7B4> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff800b2000 - 0x7fff800c3ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
0x7fff800c4000 - 0x7fff800ecfff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff800ed000 - 0x7fff802aefef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x7fff802f3000 - 0x7fff802f5fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8033c000 - 0x7fff80377fff com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8038c000 - 0x7fff803cfff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff803d0000 - 0x7fff8049cfff com.apple.installframework 596 (596.1) <ED491B89-5D44-533B-5589-622F21EB4D16> /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
0x7fff8049d000 - 0x7fff807d1fef com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff807d2000 - 0x7fff808b7fef com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff808b8000 - 0x7fff818f2fff com.apple.WebCore 6534 (6534.50) <8B0BB24A-C84C-A4F2-5544-C8071A35BBC5> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff818f3000 - 0x7fff818f9ff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff818fa000 - 0x7fff81900ff7 IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff81901000 - 0x7fff819b7ff7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
0x7fff81aae000 - 0x7fff81ac9ff7 com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff81aca000 - 0x7fff81adcfe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
0x7fff81bdf000 - 0x7fff823e9fe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff823ea000 - 0x7fff823feff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff823ff000 - 0x7fff82448ff7 com.apple.securityinterface 4.0.1 (40418) <E2DC796D-84EC-48F5-34A9-DF614573BE74> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff82542000 - 0x7fff82548ff7 com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff82549000 - 0x7fff82593ff7 com.apple.Metadata 10.6.3 (507.15) <2EF19055-D7AE-4D77-E589-7B71B0BC1E59> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff825a0000 - 0x7fff825b9fff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff82801000 - 0x7fff82834ff7 libTrueTypeScaler.dylib ??? (???) <69D4A213-45D2-196D-7FF8-B52A31DFD329> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff828bd000 - 0x7fff82d00fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff82d01000 - 0x7fff82d50fef libTIFF.dylib ??? (???) <1E2593D1-A7F6-84C6-DF8F-0B46AE445926> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff82d51000 - 0x7fff82da4ff7 com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff82da5000 - 0x7fff82daafff libGFXShared.dylib ??? (???) <1D0D3531-9561-632C-D620-1A8652BEF5BC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff82dab000 - 0x7fff82e68fff com.apple.CoreServices.OSServices 359.2 (359.2) <BBB8888E-18DE-5D09-3C3A-F4C029EC7886> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff82eb1000 - 0x7fff82eeefff com.apple.LDAPFramework 2.0 (120.1) <16383FF5-0537-6298-73C9-473AEC9C149C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
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0x7fff8a4c3000 - 0x7fff8a597fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff8a598000 - 0x7fff8a624fef SecurityFoundation ??? (???) <6860DE26-0D42-D1E8-CD7C-5B42D78C1E1D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylibFrom the menu bar, select
▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected. -
I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
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