I am not able to install JunkFilter Plus in Incredimail 2.0. Help they say it is not compatible with Firefox 4. Is this correct? Some of my other programs don't work either. Such as HP products.

the programs that don't work with Firefox 4 are:
AVG Toolbar
HP Detect
HP Smart Web Printing
Incredimail 2.0 will not let me install the JunkFilter Plus, and they say it is not compatible with 4.0

This is very serious. Your computer got infected with ransom malware, Cryptowall.
Go here for further info.
CryptoWall 2.0 Anything Good about Buying you Keys? - General Security
CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ

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