I am only able to receive e-mails at home and cannot receive them away from home

I am only able to receive e-mails at home and cannot receive them away from home.  Not being a technical person some "simple" suggestions would be appreciated.

How many other places/networks have you tried? Maybe those places you tried are blocking the port/site.
Have you tried contacting your email providers support site?

Similar Messages

  • Can Mail be set up to work while away from home?

    When I tried using mail with my powerbook G4, using a free wireless system at the library, I received a message that it needed authentication. Is it possible to use Mail away from home or do I have to use Webmail? I use Comcast broadband at home.

    You were exactly right! All it took is going to Mail preferences, clicking on server settings, checking authentication, and adding my user id and password. I tried using the library's WiFi and mail came through.
    Thanks
    Phil

  • Mail will not send when i am away from  home

    When I am wirelessly connected and successfully receiving Mail email, I still cannot send messages from Mail, as it requires "authentication". I have "Ping-ed" it and everything seems fine there. It even seems here I have access open to the local smtp.comcast.net. (At home I have comcast, too.) I also tried setting the port from 25 to I think it was 587, as suggested in someone else's posting.
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    Thank you.

    All internet service providers have restrictions on using an SMTP server that is outside of their network or that isn't provided by the ISP used for connecting to the internet.
    Is this email account provided by your ISP - Comcast?
    If so and you happen to be connected to the internet via Comcast when away from home, you shouldn't have any problems sending messages with your Comcast email account and SMTP server.
    If not connected to the internet via Comcast when away from home, the required settings are determined by the ISP used for connecting to the internet.
    The ISP used by a hotel/motel may not have such a restriction for registered guests who are usually given a password for provided internet access when checking in.
    Most Airports with WiFi access require a payment for internet access and the same at a Starbucks for example but some non-chain coffee shops provide free WiFi internet access and the same for some restaurant chains but this doesn't mean the internet service provider doesn't impose restrictions on using an SMTP server that is outside of their network.
    Long story short, you need to know the ISP's SMTP server restrictions or required settings when using an ISP for internet access other than your own.

  • My bt mail is not working on iphone when away from home hub since bt mail changed 18/0714

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    If you are still having a problem
    review this
    http://www.apple.com/support/iphone/mail/
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  • What settings do I need to use to be able to send and receive e-mails when away from home?

    what settings do I need to use on an iphone4 to be able to send and receive e-mails when away from home?

    Should be the standard Gmail settings, then: smtp.gmail.com
    These settings will be configured automatically for you if you go to Settings > Mail, Contacts, and Calendars > Add Account > Gmail. Then enter your login info.
    http://support.apple.com/kb/HT4810

  • Using Outlook 2007 I want to receive emails on my iPhone 4 only when Outlook is NOT open on my computer, as when away from home or want to quickly check email when computer is not turned on. Either ALL emails come to my iPhone or none at all.

    Using Outlook 2007 I want to receive emails on my iPhone 4 only when Outlook is NOT open on my computer, as when away from home or want to quickly check email when computer is not turned on. Either ALL emails come to my iPhone or none at all. Is the setting I need to change in Outlook or on the iPhone or is it somewhere else?  I used to have this setting but transferring Outlook to a new laptop somehow turned it off.

    No. You really can't do that. Not easily at any rate. You would have to set them both up to use POP3, but even then there is no way to guarantee that the phone won't poll the server prior to your computer doing so, pulling down the message from the server.

  • HT4847 I have a new iphone and cannot delete the backup from icloud.  It says that it is in use.  I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accoun

    I have a new iphone and cannot delete the backup from icloud.  It says that it is in use.  I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accounts.

    Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).

  • I have three Imacs running Final Cut X but only able to update to 10.0.7 on one of them. Everytime I try to update it ask for my apple ID which I submit...then get the same replay to enter my Apple Id have only been able to update one of them to latest

    I have three Imacs running Final Cut X but only able to update to 10.0.7 on one of them. Everytime I try to update it ask for my apple ID which I submit...then I get the same message to enter my Apple ID...Any suggestions?

    Easiest thing to do is put the app on the non updated computers in the trash and then copy the new app on to a flash drive and copy into the app folders on the other two computters.

  • I can receive e-mails, however, I can't open them. I tried turning wi-fi off and on but that did not work. Does anyone have a similar problem? How do I fix this?

    I can receive e-mails but I can't open them. I tried turning the wi-fi on and off but that did not help.  Has anyone had a similar problem?

    Try to reset your iPad, pressed the On/Off button and the Homebutton at the same time till you see the Apple logo in the screen.

  • I have always been able to open e-mail photo attachments even after trnsferring them to the desktop or a thumbdrive, but after moving the last two

    I have always been able to open e-mail photo attachments even after transferring them to the desktop or a thumbdrive, but after moving the last two to the desktop and trying to open them I get the message that ColorSync is unable to open files of this type. I believe they are jpegs.

    When I attach a PDF to Apple Mail on Mountain Lion, it is an icon. When I send it to an iCloud mail destination, the attachment arrives and is presented as an icon, whether on OS X, or in IOS 6.
    I suspect that the recipient's mail user agent is responsible for the full image .vs. icon behavior, and there is nothing you can do to prevent it.

  • TS1368 My Itunes match is not working right, it was only able to download 50% of my songs and now I can't play the balance songs.. it's so stupid

    My Itunes match is not working right, it was only able to download 50% of my songs and now I can't play the balance songs.. it has messed up my enitre music library

    Hello Carpathianna,
    No judgment here on the music you listen to, I have that song too in my library. If iTunes is telling you that the song is missing and you purchased it from the iTunes Store, then just delete it from your iTunes library and then download your song again. Check out the articles below for more information.
    How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
    http://support.apple.com/kb/HT5772
    Download past purchases
    http://support.apple.com/kb/HT2519
    Regards,
    -Norm G.

  • Can't send mail when away from home

    10.5.2
    I can't get my MacBook Pro to send email when I'm away from home but the connection doctor says it is connected to all of the smtp servers in my mail accounts.
    Any help will be greatly appreciated.

    Most, if not all ISPs, block the use of SMTP servers that are outside of their network (or not provided by the ISP being used for your internet connection) on Port 25. Some ISPs allow the use of an authenticated SMTP server only that is outside of their network, but some block all available ports that can be used with an SMTP server that is outside of their network.
    These restrictions are in place as part of an overall effort to prevent spam emanating from the ISP's domain.
    Earthlink has an authenticated SMTP server, as does a .Mac account, so you should be able to send messages with your Earthlink and .Mac accounts when connected to different ISPs. If not and you are using 25 for the SMTP server port for these SMTP servers, try using 587 for the SMTP server port instead for each.
    You can only use the .Mac authenticated SMTP server to send messages with a .Mac account, but it should be possible to use Earthlink's authenticated SMTP server to send messages with any account.
    If the ISP you are using for your internet connection is very restrictive in this regard, there isn't much you can do except for contacting the ISP being used for their requirement when using an SMTP server that is outside of their network, or send via webmail access for the account using a browser.

  • Sending pop and other mail away from home...

    WHen i am away from my home it seems like i can only send email through MAIL with my .mac account. it never goes through with my optonline accounts or my gmail or AOL which are all connected through mail. i can get incoming mail anywhere but can only send .mac mail from anywhere.
    is there a reason for that.?

    Yes -- when you are away from home, and connected, you are subject to the restrictions and policies of the ISP of that venue, and they are, as is common, blocking the use of other SMTP. Usually such locations permit you to use an Authenticated SMTP, however, which smtp.mac.com is one. With the Authenticated SMTP, the local ISP will relay because this Authentication tells them you are a known and approved sender for the provider of the SMTP.
    We need to check some things in Mail Preferences for the selection of each account's Outgoing Server, after clicking on Server Settings below the name of the SMTP seen at Mail Preferences/Accounts/Account Information for each account you have. Please review them, and report the Port number assigned to each.
    The smtp.mac.com, for example, can only be used when sending from the .mac address.
    Since, as best I remember from other topics, the optonline SMTP is not separately Authenticated, then you will likely never be able to send with it when at other venues. When not separately authenticated (something that may be a required setting) the name of the optonline SMTP will NOT have your username appended. Those SMTP that are authenticated by Password WILL have your Username appended to the full name listed.
    More info, please.
    Ernie

  • I just received my new Mac Mini and want to migrate files from my Time Machine. I assume the old OS is on Time machine and I don't want it to supersede the new Yosemite OS. Do I have to Do anything special?

    I just received my new Mac Mini and want to migrate files from my Time Machine. I assume the old OS is on Time machine and I don't want it to supersede the new Yosemite OS. Do I have to Do anything special?

    Using Migrations Assistant will only move the data and other things over, it will not bring over a previous version of the Os since the 2014 model can run anything earlier than Yosemite.

  • Sending e-mail away from home

    When I'm away from home I can't send e-mail from my MacBook Air. For ex if I try to send from a hotel room while on their internet. I receive mail but can't send out.

    Simple Mail Transfer Protocol (SMTP) sends mesages; it communicates over several ports (25 & 587 being common). It is not uncommon for these ports to be blocked if you are using a public internet connection, like at a cafe or from a hotel's public wireless network.
    If the email account you are trying to send from is a webmail account, like gmail or yahoo, you can simply use the webmail interface as opposed to using Mac's mail client (mail.app).
    It's more likely that you are trying to send from a work email. If this is the case, your work should be providing you with some means to connect to the internet other than using public wi-fi, for example a Virtual Private Network (VPN), or small 4G modem.
    In any event, sending mail from a non-public network should solve your problem. Most smart phones can be used as mobile hotspots - often free of charge. Often times the app comes pre-installed.

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