I am receiving a "Problem loading page (The connection was reset)" error when I open certain websites. Sometimes I can only open the homepage and not the log in section for a website, othertimes the other way around.

Amongst other things, I've updated all Firewalls to grant Mozilla access, rebooted the computer, checked your FAQs but I am now running Trend Micro Titanium Internet Security (not the original Trend Micro, which your FAQ is out-of-date for anyways) and you don't have any advice in regards to that program. I receive the same error page when I try to update any of the Plugins which are indicated as requiring an update in Firefox's Plugin Check & Updates page.

''iamjayakumars [[#answer-685843|said]]''
<blockquote>
What security software (firewall, anti-virus) do you have? 
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. 
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process. 
See: 
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
</blockquote>
Re: my security software: I use Windows Firewall and Microsoft Security Essentials (also Malwarebytes Anti-Malware, if that helps).
I've now tried the above link's instructions for configuring Windows Firewall to allow Firefox access. It may have helped slightly with the error (which seems to be happening a bit less often); however, the primitive-looking-web-page problem is if anything worse, pages are INCREDIBLY slow to load, and the error remains frequent (can't tell if this possible respite is just temporary, or even mere wishful thinking on my part). In any case, though, my original problem hasn't been solved yet.

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"The Connection was reset" Error while attempting to load Hotmail

I've had Hotmail for a few years now and never had a problem with it. A couple of days ago when I went to check my mail it stopped working and I got the "The Connection was reset" error (See attached picture). I've tried deleting everything (Browsing & Download History, Form & Search History, Cookies, Cache, Active Logins, Offline Website Data, Site Preferences), and it still doesn't work. I'm not running any add-ons/plugins or firewall software. I've tried running Firefox in safe mode and tried uninstalling and reinstalling and nothing is working. I've even tried on Google Chrome and Internet Explorer and I'm getting the same errors. Ideas?

For some reason the image didn't post or I'm just to dumb to find it but here's the words:
<blockquote>"The connection was reset
The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."</blockquote>
Also I forgot to add I can access it from my phone and from my laptop it's just my desktop which doesn't load it. I can also ping www.hotmail.com and everything indicates normal. I can access all other sites from my desktop it just wont load hotmail.

When uploading photos to Photobucket or Imgur or select forums either nothing happens at all or I get the "connection was reset" error. I have no problem uploading photos to other forums and FB. Firewall disabled, Spyware Doctor OFF, UAC off. Win 7-64.

I have cleared the cache and history on both IE and firefox. When I try to upload photos to Photobucket, I get "IOException" and when I try to upload photos to paleoplanet (yuku) I get the "The connection was reset" firefox error. I can upload photos to FB and other forums just fine. I tried to use Imgur instead of Photobucket and I get a similar failure.

Hi Trond,
Extremely helpful observations here. Am sure quite some folks will hit this thread!
Regards,
Srikishan

Experiencing near-constant the connection was reset error.

For about the last 3 months, I've had two seemingly-related problems: 1] "The connection was reset/interrupted" error; and 2] web pages loading in a primitive, odd-looking form. Both used to occur every once in a while, but now they're near-constant, to the point that doing anything online is at best a struggle and at worst impossible. The error is especially bad: makes it extremely difficult to reach a web page, load it completely, or do anything should I ever get there (searches, clicking links, etc.). Might be even worse with some sites than others, but it's hard to tell-- seems pretty bad wherever I go on the web. As far as I can tell, this started when I was still using Waterfox, and updated to 32.0.3; I recently switched back to Firefox in hopes of escaping it, but found the same thing happening there. I've tried the suggestions given in the forums (like clearing the cache, removing cookies, pressing Shift while reloading, pressing Ctrl + F5 [for Windows], etc.), as well as uninstalling and re-installing Waterfox, but nothing works. Since my own computer skills are modest at best, I've pretty much run out of troubleshooting options at this point. What I'm looking for is a solution to this, rather than just ways of coping with it. Does anyone know what's wrong and how to fix it? Will it be solved by the next Firefox update? And is there another browser you can recommend as a replacement for Firefox? I'm really at the end of my rope here; please help!
As of 02/26/15, still having the same problem. I've tried scanning for malware (didn't find any) and configuring Windows firewall for Firefox (made no difference). I've noticed that there's a more accurate description for what I'm experiencing than the one I originally posted: web pages can rarely finish loading anymore, unless they're very short (and often not even then)-- if I wait for them to do so, the error usually occurs. Some are usable if I stop the loading process before the error shows up, but many (most?) won't work that way (not enough ever makes it onscreen). Seems like this site is largely unaffected, but places like rogerebert.com or TV Tropes are pretty much inaccessible to me now. Is anybody still interested in helping me solve this? Because I'm about ready to give up on Firefox for good at this point. Please save me from resorting to Google Chrome or, god forbid, Internet Explorer!

''iamjayakumars [[#answer-685843|said]]''
<blockquote>
What security software (firewall, anti-virus) do you have? 
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. 
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process. 
See: 
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
</blockquote>
Re: my security software: I use Windows Firewall and Microsoft Security Essentials (also Malwarebytes Anti-Malware, if that helps).
I've now tried the above link's instructions for configuring Windows Firewall to allow Firefox access. It may have helped slightly with the error (which seems to be happening a bit less often); however, the primitive-looking-web-page problem is if anything worse, pages are INCREDIBLY slow to load, and the error remains frequent (can't tell if this possible respite is just temporary, or even mere wishful thinking on my part). In any case, though, my original problem hasn't been solved yet.

How to resolve "the connection was reset"error?

''Question duplicated; please continue at [/questions/1056868]''
i was trying to load www.facebook.com and this is the error i get
The connection was reset
The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
thanks

Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

"The connection was reset" errors ColdFusion 10

Hello,
I've searched net and Adobe forums before creating the thread. We have webserver using ColdFusion 10 and IIS 7.5, we are trying to retore our ColdFusion website on it. We are getting following errors:
Error 101 (net::ERR_CONNECTION_RESET): The connection was reset.
on some of the pages. The website is not live now so in order to access it you should modify your hosts file using the line : 198.61.145.21 6figurejobs.com www.6figurejobs.com .
The errror will occur when you try to go to any of the companies in Featured compamies section. example:
http://6figurejobs.com/company/Deloitte
http://6figurejobs.com/company/Rain-Bird-Corporation
etc.
More problem pages:
http://6figurejobs.com/Career-News/Information-Technology/How-women-can-make-an-impact-in- the-IT-industry-$100001345-438039515.html
http://6figurejobs.com/Career-News/Healthcare/Healthcare-adds-jobs-in-August-$100001332-43 8039511.html
etc.
I assume this is ColdFusion/IIS settings thread? Could someone assist us with the errors? I would be beyond grateful for any help/advise.
Thank you in advance!

Very interesting ideas “you have”. (That quoted part is a reference to the author’s use of “chickity china” as his forum name, for the sake of anyone who’s heard the classic audio clip of a phone prank. )
This will be great if it does indeed solve things for most folks. For those who may not just want to add the XML but understand what it’s doing, I’ve added some commentary here. I’d appreciate if the author would offer his concurrence that I get it right So basically you’re proposing 3 changes in IIS 7+ with regard to how 404 errors are handled.
And for the benefit of future readers, I’d like to add that you (I so wish people identified themselves) are showing it via XML changes, though one could also do them in the interface. In case someone may either be forced to make changes only in the interface, or they want to better understand what he’s proposing below, here’s how it seems (and I have confirmed by making the changes in the interface and confirmed that it ends up creating the same XML).
At a high level, he (?) is changing controls in what would be the “error pages” feature and then the “URL rewrite” feature. (And he starts out showing how to download the URL rewrite feature for IIS, but some may find that it's already installed, or can be added as a role/service. I can't recall which versions have it built-in.)
And he’s also mentioned making the XML changes in the web.config, which is supposing that the change be done for a given site, but readers should know that they could also be done at either the site or server level in the IIS interface using the “Error pages” and “URL Rewrite” features. (It can also be done at the server level in XML but by changing instead the applicationhost.config file. I will not elaborate here on doing that, but will show how to do it in the interface.)
So first, as for the error pages feature, he is doing the equivalent of removing the 404 handler from IIS for the given site, and he is changing the “edit feature settings” for “error pages” to change to “detailed”, for local AND remote requests. That latter point is very important. (That, too, is a subject worth further discussion, but now’s not a good time for me to elaborate.)
Finally, he’s adding a pair of “url rewrite” rules to handle 404’s differently (for http and https). For each rule, it will be a "blank rule" and an "inbound" one. You can see the values (in his XML) that you’d want to put in (if doing it in the interface) for the rule’s name, pattern, and added conditions (and their “input” and “pattern” values). And the “negate=yes” he shows means it’s a “does not match this pattern” check.
Further, logically, the conditions are saying “don’t run the rule if the requested file is the cffileservlet itself or any pattern starting with it, and don’t match if the requested file name is a file or folder name.” I suppose the latter is to simulate a 404 (the file requested name does not exist as a file or folder) and the former (about cffileservlet) is to help solve whatever has been perhaps the real crux of the problem. Can the author confirm? The last condition is about SSL vs not, and note that he creates 2 rules, one for HTTP and one for HTTPS.
As for how well this may solve the 404 handling problem people have had, I can’t confirm right now. I’ve not got the problem myself, but I have a few clients who do and I will point them to this to see if they confirm it solves the problem for them.
Hope that’s helpful for some readers. And thanks again to the writer, if indeed this solves the problem for folks. (Adobe has mentioned in the bug report about this, #3488063, that they are working on a new connector. It may be that after that fix is applied in the future, one would not need the special handling outlined here. I hope anyone working on that in the future will add further comment/confirmation.)
/charlie
Message was edited by: Charlie Arehart I added comment on how the first download link refers to adding the URLRewrite tool, and how some may find that already installed.
Message was edited by: Charlie Arehart Also edited the comment to indicate that when adding rules in the interface, you would choose to create a "blank rule" and an "inbound" one.

I keep getting "the connection was reset" etc when logged onto my bank.

When logged on to my bank (business account) and setting up weekly payments I can set up a couple of them but then I get the "the connection was reset" etc error message. If I try to log in again I just keep getting the same message.
Then I have to open up Chrome, log in to the bank, and finish the job with no trouble at all. Generally I prefer to use Firefox; but maybe not for much longer!

Thanks cor-el, I'll give your suggestions a try next week when I have to log into the bank.
Will let you know how I get on; I just hope I won't have to keep on doing it every time!

I can't fix the 'connection was reset' error.

I've used this website for months without issue and suddenly it has stopped working in Firefox. I tried clearing cookies and history. I tried checking my proxy and firewall settings. I made sure the website was functioning for others. Help?
== URL of affected sites ==
imagefap.com

Close all of your anti-virus software and restart your FF.
Also see [http://www.yanfei.info/2011/07/firefox-link-error solution of connection was reset] for more help .

What does the "The Connection was Reset" error mean?

I am receiving this error and there seems to be no fix for it on your site.

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
Do a malware check with several malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Need java script 6.26 to use banking software keep getting "the connection was reset" error Java appears on addon blocked list

I am trying to use Team One Credit Unions CU@home to access my accounts. Their support team tells me I need Java script 6.26. I show that on my add on list but it also states Java is blocked on the blocked software list. How do I get Java script running so I can do my home banking or at least test it to be sure that is the issue. I have tried running this program with Java enabled and disabled with the same results.

To avoid confusion: http://kb.mozillazine.org/JavaScript_is_not_Java
See:
* http://kb.mozillazine.org/Java
* http://kb.mozillazine.org/JavaScript
Java 6 U26 is about the Java plugin.
You can see in "Tools > Add-ons > Plugins" if the Java plugin is installed and also on the about:plugins page via the location bar.
* http://www.java.com/en/download/help/testvm.xml - How do I test whether Java is working on my computer? - 1.4.2_xx, 1.5.0, 6.0

I am playing in Pogo and cannot open the games even though the homepage and others will open. The message is THE CONNECTION WAS RESET WHILE THE PAGE WAS LOADING. How do I fix this???

I am playing in Pogo and cannot open the games even though the homepage and others will open. The message is THE CONNECTION WAS RESET WHILE THE PAGE WAS LOADING.
All my friends are playing and it seems I am the only one have this problem.

The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]]

The connection was reset while page was loading Error 101 help

When loading certain websites, all browsers and all computers, I receive the following error message: "Error 101 (net ERR_CONNECTION_RESET) The connection was reset." & or: "The connection to the server was reset while the page was loading." Anybody know what this means?

I'm not having problems wit visiting the link that you provided.
The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]]

Why has Firefox 16.0.2 under Windows 7 started to give "connection was reset" error only when accessing Yahoo Tech Goups, except first access of the day?

On first access of the day to Yahoo technical groups, I can always retrieve the opening screen, but get no further. Almost all subsequent accesses in that day to Yahoo tech groups using this computer return a "connection was reset error", although I have very occasionally seen a successful access. Rebooting the computer makes no difference. No other websites that I visit give this problem.
I am running Windows7 (auto updates) and Firefox 16.0.2. This is a problem that started about 3 weeks ago, possibly directly after a Windows7, Adobe Reader or a Firefox update. I have tried clearing all cookies and the cache in Firefox. The problem is not seen on other computers running different operating system versions or different browsers that are accessing the Yahoo site through the same internet gateway.

Thanks again for your suggestions and links. I have gone through those, and am sorry to say I am not really any further forward. I have also gone systematically through the yahoo cookies, deleting one at a time. The only one that makes any difference is the T cookie, which must retain the login status as deleting it forces a login at the next access. After a login I get up to about a minute of Yahoo tech group activity before the "connection was reset" error pervades. All the Yahoo cookies are back in place when this happens. Using Private Browsing makes no difference to this behaviour.

Most of the time I get The Connection Was Reset. Can someone tell me why this happens?

When I click on Firefox or when browsing or going from one site to the other I get "The connection was reset" then have to click on Try Again.
Can someone tell me why this is happening?
Thank you.
THE CONNECTION WAS RESET again this morning. I even get this message when I click on the Firefox Icon to get on the net. When for example I download something then it returns me to their site I get The Connection Was Reset. When I uninstall a program and it sends to to their site in order to answer as to why I am uninstalling their program then I get The Connection Was Reset.
Every time this happens I have to click on Try Again and find this to be annoying.
This does not happen once or twice a week, it happen ALL THE TIME.
This morning I went to Safe Mode and followed the instructions on INTERRUPTED OR RESET CONNECTION which tells us what to do but this did not work either.
Would be great if someone was able to let me know what to do in order to prevent this message appearing all the time.

Do not know how to delete this reply. I replied instead of editing my question. I have edited the above now.

Error message : Problem loading page, the connection was reset...

Problem loading page... the connection was reset.
Zwei IT-Experten haben sich das Problem angeschaut und haben aufgegeben.
FF haben wir mehrere Male deinstalliert und reinstalliert, Caches gesäubert, Cookies gelöscht. Mit Proxy, ohne Proxy, mit Kaspersky, ohne Kaspersky.
Diagnose: Irgendwo schlummert noch etwas vom alten FF, dass das Laden verhindert.
Chrome installiert, funktioniert einwandfrei. Speicherplatz, Win 7, alles OK. Verschiedene Internetverbindungen ausprobiert. Glasfaser, WLAN, nützt nichts.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I am receiving a "Problem loading page (The connection was reset)" error when I open certain websites. Sometimes I can only open the homepage and not the log in section for a website, othertimes the other way around.

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