I am receiving internal battery error error numerb 601 asking to replace battery.what does ir mean?
i am receiving internal battery error error numerb 601 asking to replace battery.what does it mean?
Just to be clear, HP Policy is to run the battery check in Windows before replacing the battery. The 601 error alone is not enough unless you have a non-Windows based laptop (usually SUSE Linux or FreeDOS). The battery check should return a failure code that the support agent needs to initiate the replacement.
wes
I am an HP employee.
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