I am running 10.6.8 on my MacBook Pro 5.3. I want to upgrade to Maverick but am concerned that I will loose all contacts in my AddressBook. What can I do to save them?

File menu, Export, Address Book Archive. (I think that's where it is in SL).
However, do you not have a full backup of your Mac? Upgrading without one is not really advisable unless your contacts are all you care about.

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HT4061 I just tried updating my iPhone 4GS and it says I have an error, and need to "restore" the phone before I can use it with iTunes??? I don't want to lose the pictures on it! What can I do to save them?

I just tried updating my iPhone 4GS and it says I have an error, and need to "restore" the phone before I can use it with iTunes??? I don't want to lose the pictures on it! What can I do to save them?

Swayzeone wrote:
I just tried updating my iPhone 4GS
No, sorry... did not happen becasue no such model exists.
If the device is in recovery mode, any data on it is already lost.
The only options are:
Restore the device to get it functional.
Enjoy the paper weight.
For what reason did you attempt to update the device without first ensuring that your data was safe, meaning backing up the device and copying important pictures/videos taken with the device to a computer?

I'm running iTunes 10.5 on my Macbook Pro and software 4.1 on my 2g iPod touch and having problems getting photo's to sync. Same error iPod can't be synced req'd file can't be found. Tried deleting the photo cache, restoring the iPod etc but to no avail.

I'm running iTunes 10.5 on my Macbook Pro and software 4.1 on my 2g iPod touch and having problems getting photo's to sync. Same error, "iPod can't be synced req'd file can't be found". Tried deleting the photo cache, restoring the iPod etc but to no avail.

Try here:
iTunes: Unable to sync photos
Usually deleting the iPod Photo Cache Folder works. Note that if you sync via the folder method, make sure you dlete all the ifolders since :
The iPod Photo Cache stores the photos that are optimized for display on your iPod, iPad, or iPhone. The location of this folder depends on the syncing options you select. In iTunes, if you change the selection in the “Sync Photos From” pop-up menu, a new iPod Photo Cache folder will be created (and the previous folder will remain).

I want to upgrade to Maverick but am currently running 10.5.8 where can I get a more up to date version in order to download Maverick?

I want to upgrade to Maverick but am currently running 10.5.8 where can I get a more up to date version in order to download Maverick?

Click here and read the entire page. Mac OS X 10.7 and newer don't support PowerPC software such as Microsoft Office 2004.
(98384)

I am running IPhoto 8.1.2 on MacBook Pro v. 10.8.4 and need to update to 9.1 or better to get the latest update. I can't find the backward updates to download and install.

I am running iPhoto 8.1.2 on MacBook Pro v.10.8.4. Need to upgrade back releases to get to 9.1 to get the most current upgrade. How can I get and install?

You have iPhoto '09 version 8.1.2 You want iPhoto '11 version 9.4.3. To move from iPhoto '09 to iPhoto '11 you must pruchase iPhoto '11 in the App Store
Backup your iPhoto library prior to upgrading in case of upgrade problems
LN

Just updated my iPhone and all of my contacts are gone. What can I do to retrieve them?

I updated my iPhone and it synced, downloaded, did something called restore, and told me I was finished. Now I have none of my original contacts. What can I do to get them back? I didn't click anything or answer any questions until the update was complete.

Choose Go to Folder from the Finder's Go menu, provide /Users/ as the path, and move the files to your current home folder. Alternatively, open the Accounts or Users & Groups pane of System Preferences, unlock it, control-click your account, choose Advanced Options, and change the path to the home folder.
(101989)

My laptop has a virus and i need to crash it.   I know that i will loose all my itunes music...is there a way i can save it before i crash my laptop?

Somehow my laptop has gotten a virus and now I need to crash it and start over.   I have over 3,000 songs
on itunes and DO NOT want to loose it all!   I have had to crash my pc before and it has taken me a very
long time to get all my music back.    Is there anyway I can save my music on itunes?    Like maybe to a
flashdrive?      If anyone out there can help me, I would be so very thankful!

Hello fredibreur,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/ht1364
if you just want to move all those music and media files to another hard drive on your system, here's a way to make the move while retaining all your playlists, ratings, and play history.
Have a nice day,
Mario

When trying to upgrage my iPhone, it indicates that I will loose all data and apps and that I should update using the computer that I previously sync'd with. I no longer run that computer. What can I do so that I don't loose all my apps?

When trying to upgrade my iPhone to iOS5, it indicates that I will loose all data and apps and that I should update my iPhone using the computer that I sync'd with originally. I no longer use this computer and how can I sync with my new on and not loose my apps?

Great question. I have the same issue. Any ideas?

I got a replacement Ipad2 recently that tells me restore is needed. For over ten days i have tried but it keeps telling me to contact customer care. What can i do to save myself the long distance call as i am in Nigeria but registered with the UK iTunes?

My replacement Ipad2 says Iphone cannot receive or make calls. Restore from itunes. Have tried 10 times with no success.

Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away.

HT4623 I updated my Iphone 4 and all my contacts are gone, what can I do to restore them?

I updated my IPhone 4 and now my contacts are gone. What can I do to retore them?

Snowbound
The tab that Roaminggnome is talking about is your "Info" tab. As you can see my contacts and calendars on my iPhone are being synced through iCloud.
I also regularly take an export copy of my contacts and save it separately. This doesn't help you now but it may help you on a go-forward basis.
Cheers

HT4818 hey, I want to install windows on my mac, I have mac osx lion and I'm soon going to get mountain lion. If I use Boot camp to install windows do I need a windows disc, will i lose all my data, etc. If so how to I save them. Can I switch back to osx

hey, I want to install windows on my mac, I have mac osx lion and I'm soon going to get mountain lion. If I use Boot camp to install windows do I need a windows disc, will i lose all my data, etc. If so how to I save them. Can I switch back to osx after I install windows. ( can I switch between Windows and OS X as many times as I want.) thanks for answering.
Sebastian

hey, I want to install windows on my mac, I have mac osx lion and I'm soon going to get mountain lion. If I use Boot camp to install windows do I need a windows disc, will i lose all my data, etc. If so how to I save them. Can I switch back to osx after I install windows. ( can I switch between Windows and OS X as many times as I want.) thanks for answering.
Sebastian

I think I finished installing Mountain Lion, and am at the "log in" page with my name and the Lion icon, but I cannot do any of the functions on screen. That is, I cannot log in, sleep, restart, or shut down. I am running it on an Early 2009 Macbook Pro

I think I finished installing Mountain Lion, and am at the "log in" page with the Mountain Lion icon, but I cannot do any of the functions on screen. That is, I cannot log in, sleep, restart, or shut down. I am running it on an Early 2009 Macbook Pro, which is said to have the capabilities of running Mountain Lion.

BrettGoudy wrote:
...Is there any way I can install a partition that runs snow leopard on my early 2011 MB pro with what I have (new SSD, New RAM, Current version Lion running, no external drive, lack of original snow leopard disks [I lost them ] and the general 10.6.3 snow leopard boot disks)...
As the last post suggests, call Apple and order a replacement original disc for about $17. They will ask you the model and serial numbers.
Your retail version of Snow Leopard OS 10.6.3 will not work on that Mac as it requires a minimum of OS X 10.6.7 to boot and operate.
Another alternative is to again borrow another Mac to install your retail Snow Leopard into an external HD or partition, upgrade it to 10.6.8 and then clone it back to a partition on your MBP.

HT4736 Taking too long (2 minutes) to locate and download photos into Photo '11 9.5 (902.7 build running on an older Intel based MacBook Pro with iPhoto libraries on a USB2 External HD). I checked and repaired HD permissions. Any ideas?

Regarding iPhoto '11 9.5 (902.7 build running on an older Intel based MacBook Pro with iPhoto libraries on a USB2 External HD). I am dealing with iPhoto taking too long to download photos. Specifically, I rechecked and repaired HD permissions. I am running the most current software my five year old Intel MacBook Pro can run. What happens is that when I connect an external SD card, or my iPhone, the new version of iPhoto takes up to two full minutes to fully acknowledge the device. Then locate new photos and be ready to download them to my external HD. I am kind of concerned about this. This has never happened before.
I take 20,000 photos a year. I really don't want to lose any. Or is there something I am doing wrong? Or need to be aware of? Any experienced suggestions would be appreciated. Thanks. Have a great day.
PS.... The cameras I use are Canon SX-30, Nikon D3100, and my iPhone 4S. Thanks again for your assistance.

Hello Old Toad.... Those sound like great ideas.
I thought I checked and repaired disk permissions on my main boot HD. That boot disk is Mac OS Extended (Journaled) Capacity 749.3 GB. Available 562.53 GB. BUT.... now that I think of it.... the Seagate external HD with USB2 interface is: Mac OS Extended (Journaled), Capacity 639.79 GB, Available 36.2 GB with my latest iPhoto Library 517.37 GB that was already scanned & updated to be read by the latest iPhoto version.
I'll try your suggestions tonight as far as double checking 'permissions' and setting up a tiny test library.
Or maybe it's time to fill up another External HD?
I appreciate your and anyone else's suggestions to try.
Have a great day. ~~ David in Rochester NY

My 2 notebooks running XP will no longer detect the BEFW11S4 WAP, what can I do?

My 2 notebooks running XP will no longer detect the BEFW11S4 WAP, what can I do?
The connections just stopped yesterday. Both laptops work OK when connected by ethernet cables and my main PC running XP64 connected also by ethernet is not affected.
Both laptops can see my neighbour's wireless network and worked OK with my son-in-laws network last night when I took them over to his house.
Can I assume that the "wireless component has died?
Any recommendations for a direct updated replacement?
I'm currently connected to NTL broadband but may at sometime switch to Sky broadband in the future but I understand that I would not be able to do this with my NTL phone line.

Thanks for the comments Charrie21,
SSID Broadcast is enabled,
Of the 3 leds on the front left:
WLAN ACT is not illuminated
WLAN Link is illuminated [According to the instruction because it is connected to a cable modem],
POWER is illuminated.
Of the 3 leds on the front right:
LINK is illuminated,
ACT is not illuminated,
Diag in not illuminated.
The router has been reset several times.
SSID has been changed several times
Channel number has been changed several times
WAP was previously 64BIt and has been changed to 128Bit
Firmware version is the same date as currently on the Linksys web sute for this model.
I am thinking the "wireless" component is dead.

I'm running 10.5.8 on a MacBook Pro and need to update to Java 7 in order to take a software assessment test for a potential job. The Java app will only upgrade from 10.6 or higher. What can I do?

I'm running 10.5.8 on a MacBook Pro and need to update to Java 7 to take software assessment tests online for a potential job. What can I do?

Apple Java for Mac OS X 10.5 Update 10
Apple Java for Mac OS X 10.6 Update 17
Apple Java 2013-005
I would suggest you upgrade your computer's OS minimally to Snow Leopard 10.6.8.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
A. Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
B. Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

I am running 10.6.8 on my MacBook Pro 5.3. I want to upgrade to Maverick but am concerned that I will loose all contacts in my AddressBook. What can I do to save them?

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