I am running Acrobat X Pro on Windows 7 in Parallels. I have tried to install the Acrobat updates, but they won't install. Today I tried to create a pdf from a Word 2013 document and it crapped out. I tried to uninstall Acrobat and got Error 1310. Error w

I am running Acrobat X Pro on Windows 7 in Parallels. I have tried to install the Acrobat updates, but they won't install. Today I tried to create a pdf from a Word 2013 document and it crapped out. I tried to uninstall Acrobat and got Error 1310. Error writing to file: c:\Config.Msi\feea.rbf. What do I do?

Hi Beverly ,
Please refer to the following and see if this helps.
https://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html
Regards
Sukrit Dhingra

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Hi,
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Hi Rahul, please see my answers below:
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Are you able to convert any other file type into pdf format? - jpgs convert to pdf but no other Office file type will
Also, Do you see any 'convert to Adobe pdf' option when you right click a .docx file? - yes the options are there when I right-click but I get a message saying: "Unable to find "Adobe PDF" Printer or "Acrobat Distiller" printer.
Thanks,
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Software Support Specialist
Ext. 6332
[email protected]
>>> RahulTyagi4you <[email protected]> 4/18/2015 6:04 AM >>>
Can't create a pdf from a Word docx created by RahulTyagi4you ( https://forums.adobe.com/people/RahulTyagi4you ) in Document Cloud PDF services - View the full discussion ( https://forums.adobe.com/message/7449723#7449723 )
Hi johnm82926422 ( https://forums.adobe.com/people/johnm82926422 ),
I need to know certain things in order to assist you more accurately...!!
Are you using 64bit version of office 2010?
Are you able to convert any other file type into pdf format?
Also, Do you see any 'convert to Adobe pdf' option when you right click a .docx file?
Regards,
Rahul
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