I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother was signed into it but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working
I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother is signed into it because I didn't have any credit to make an ID so he signed in so I could download apps but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working please help.
Apps are locked to the Apple ID that was used to download them. You will have to sign in as your brother in order to update it.
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After upgrading my iPad will do nothing except refuse to take a charge display a black screen or a battery red line or the occasional apple logo. Have tried soft boot and hard boot and nothing!,!
Hello there, Victoria.
Great job on troubleshooting on your own. The following Knowledge Base article offers up some great steps to review and additional recomendations:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Resolving issues
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge until your device turns on. This could take between 10 and 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue persists, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My iPad2 won't turn on. It will act as if turning on but when I slide to unlock it freezes. I have tried to reset and it will not. Any ideas?
Frozen or unresponsive iPad
Resolve these most common issues:
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http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
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http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
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http://support.apple.com/kb/TS3281
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http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
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Cheers, Tom -
I previously use an apple id called *** @hotmail.co.uk, I have tried to reset and even changed the id on the settings on my phone but each time I try to update an apple apps , I keep getting the same old ID on my phone. What do I do?
<Email Edited by Host>Is the same true for using the App Store with a desktop machine? Someone installed a program on my machine (the IT department) and I would like to install the updates but it was installed under a different Apple ID. This anyone know how to change, or work around this particular issue?
Any thoughts or suggestions are greatly appreciated.
Cheers -
Hello,
I have an iPhone 4 and recently started to have some problems. First, the button on the side of my phone, that puts the phone on silent is not working. I can move the switch, but my phone stays in silent. However, If I plug my headphones in, Then I can hear everything like I am supposed too. Also, my up volume button does not work. This is with the headphones also.
I have tried doing a soft reset, I reset all of my settings, I updated my software, I restored everything back to factory settings, and nothing has fixed it. I bought it from best buy and can send it in for service, but the last time I sent a phone in, it took them 3 months! and I really don't want to go without my phone that long.
Does anybody have any suggestions?
Thanks so much!!Sounds like it either believes that there are headphones plugged in, or the switch is broken.
Why in the world would you take it to Best Buy for service? Take it to an Apple Store. They can replace it on the spot if it's defective. -
All apple devices are recognised by the PC in itunes but cannot get the music to load onto any of the devices from my itunes library. there is an error message with 100+ errors as songs are not found. I have tried alll sorts of things but at a loss for how to get music onto my devices. I want to buy some more songs but reluctant to because not sure if I can listen to them on my devices! The PC is too difficult to listen to songs on (for obvious reasons).
Please help.Thanks for trying, no it did not help. The article describes getting song from apple devices to PC, not the other way around. I will try ringing tech support tomorrow.
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My " App Store" card will not load on my I pad. Am I doing something wrong??
I have not seen this issue before, but why are you using 4.3.3 may I ask?
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HT4009 Why can't I connect to the app store on my iphone 4 when making in-app purchases?
When ever I try to purchase a bag of gems it says that it can't connect to the itunes store. What should I do?
Hi toxic writer,
Thanks for using Apple Support Communities. This article has some steps you can take if you're unable to connect to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
- Ari -
What do i do when my app store on my iphone wont let me get apps
the other day one of my apps on my iphone 3gs was running slow so i deleted it and was just gunna redownload it. but now my app store wont let me get any apps even free ones. when i hit the button that says free it moves and all i can see is the fr in free then it moves again when its suppost to say install. how can i fix it so i can download apps?
.Settings > Geneal > Restrictions > Allow Installing Apps > ON
If you still don't see it:
Settings > General > Reset > Reset Home Screen Layout -
Im trying to change address on both phones! 150 number not working!
im trying to change my address on both phones, 150 number not working, customer service one not working either, i just want someone to change it online, ee is so annoying!!
Glad it is working for you. I suspect until they get the problems sorted, they are not doing the upgrades, as the weather has been bad and so need to get any damages sorted first, to make sure that people can connect.
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Help! My iPhone is now disabled and it's saying connect to iTunes and i can't as it's a new laptop and it hasn't recognised my device! What shall I do
Hello Kerrie11,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario -
This Lion wireless issue has become more than just an irritation, so much so, my wife has resorted to sitting in front of a 27 inch imac with a 300 dollar Walmart Windows computer to get the bills paid and use the web. And yes, there is not a fix out there I haven't tried over the last year or so, some worked and some didn't, but all were temporary at best. Same issue with my Macair, I wonder if its a hardware issue, like the video card in my 2006 MBP, it went out after the warrenty and then I found out there was a calss action suit going on over it, unfortunately Apple wouldn't cover it and wanted 7oo bucks to fix it, sold that as parts.
While i really like me Macs, I own three, I may have to bow out and stick with LINUX, that has yet to let me down, anyone know if Mountain will fix this issue? or are we all just waiting for defective WiFi cards to fail at our own expense, PS, got three Macs for sale.Sounds like you're getting kernel panics, which are usually, but not always, caused by hardware problems, with memory being one of the regular culprits.
First thing I would do is to get our your original OS X disks, insert the first one (should say 'AHT version x.x' in small print on the label - if not, find the one that does), and reboot holding the Alt key down. Choose the Apple hardware test, and when prompted, choose the extended test. If you have either of the TechTool programs, they can do similar testing. Does that identify any hardware issues?
Next, I'd download rember from http://www.kelleycomputing.net/rember/ . This is a memory testing program that you can set to run overnight. Does it come up with any errors? If so, try resetting your memory card(s) by removing and putting back into the computer. Rerun memory test.
This FAQ will provide other details: http://www.thexlab.com/faqs/kernelpanics.html -
How do I get rid of the UK store on my iPhone ?
Hello,
Thanks for a quick answer from wjosten. I have done what he suggested and I am in the French store and have been there all the time but I still can't get rid of the UK store on my iPhone ?? It's App store iTunes and kiosque. I can't get apps from the Uk store and the French store is avoiding to download too!
What can I do ?
Best regards
LisserTry going to Setings > iTunes and App Store > AppleID > View Apple ID and switch to the UK store, then from the AppleID drop down pane, Sign Out. Start over at Settings > iTunes & App Store > AppleID and and ssign in again and then select the French store and see if it hasn't dropped the UK store.
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I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
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Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
Make sure the Firewall is turned off.
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