I am so angry because one min. I can buy something and now I can't with out the security question that I do know I swear I know but won't let me buy anything when I did yesterday.
I am so angry because one min. I can buy something and now I can't with out the security question that I do know I swear I know but won't let me buy anything when I did yesterday. On iTunes
If it's not accepting your answers, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
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IPad says 'iPad not backed up' but won't let me do anything?
IiPad says 'iPad not backed up' but won't let me do anything???? It's new I set it up then wrapped it for my dad but when switched on yest the message came up and won't allow me to do anything????
Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
Hey Apple
I want to buy my first time there and do it and do not remember the security question that I want to.
Please tell us what they can do.Welcome to the user to User Technical Support Forum provided by Apple
Houshiar wrote:
do not remember the security question
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
I have an I phone 4s and I got 50.00 gift card for christmas and I put it on my itunes account. Now it wont let me use it cause it keeps asking security questions that we do not know the anwser too. Questions we never set up. What can I do to be able to use the 50.00?
Contact iTunes:
Apple - Support - iTunes - Contact Us -
When I switched on my iPhone tonight it displayed the apple sign but in the top left hand corner a message appears in tiny writing in black and white and it doesn't let me go any further. I've tried holding both buttons down to reboot but it is still the same when I switch it back on.
Hi I can't read the message displayed as the writing is so tiny and cryptic. It starts with one line of text but continues down the page.
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Basically my Ipad2 stopped allowing me to go to sites such as Tumblr a little while ago. It wouldn't display the page properly because of 'security certificate' issues. This in itself would not have been such a problem, but when I went to the App store to try and download the Tumblr App, a pop up appeared asking me to answer some security questions before I could successfully install the App. However, the pop up would not display correctly because of 'security certificate' issues and as a result I can't download any apps from the App Store. Can anyone help with this??
Well, I maged to delete some stuff, download the update...
My Mac mail is still not ok. Still only displays today, yesterday and everything is the 16th of the month previous to this?
All a bit strange to say the least any suggestons on how to resolve this.
I now have a second issue in all my emails at the very top of each it describes in detail the full information of
Delivered-To:
Received:
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Received:
Received:
X-Received:
Return-Path:
Received-Spf:
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Surely this should not be displayed rather insecure I would think. Any suggestions on how to amend -
Ipod mini hard drive goes crunch and now get Sad face with IPOD
I've notice that after I installed new ITUNES and Updater software, my mini has the following problems:
1. Click to the song and it just sits there and then it might skip over a the next song or songs before playing, like it is frozen
2. I hear the hard drive - spinning and hear this crunching sound -
3. Now I get the sad face with the ipod icon
So would restoring my ipod help or should I take it and get it fixed, and how much would that cost
SuSu,
Is this noise you describe really a crunching noise - like a can being crushed, or more of a rhythmic or repeating clicking noise? It is normal for a drive to amke clicking sounds as it reads and writes to the drive. When this noise becomes rhythmic and repetitive, it can be a problem. If it is indeed a click-click-click type of noise or pattern, it could be that the drive is stuck. This can sometimes be corrected by tapping the iPod's left or right side against your palm firmly. I have revived several iPod mini's this way, and have not had it produce any ill effects. However, do note that you try this at your own risk and only if you are comfortable with the possibility or doing more damage. However, my opinion is that A) The iPod doesn't work right now, so there isn't much to lose, and B) you could save on a costly repair if it DOES work.
Kyle- -
Question
Header 1
Header 2
Header 3You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(115925) -
My iPod says that it needs an iCloud backup and it hasn't been done in 3 weeks. However, it will not allow me to do anything.. It won't even let me turn it off. Please help! Thank you!!!
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then go to Settings>iClould Storage and Backup and manually make an iCloud backup -
HT5312 I can not do anything on my new iPad because the security questions that I never answered.
Please help
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(88693) -
My I pad has stopped working it Sayers not enough I cloud storage but won't let me do anything
Please help
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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So i have a serious problem regarding the iOS update on my iPad 4 and i don't know whether i should restore it because i'm scared it will loose all the data.
You are saying that you DID backup your iPad so there should be no worries at all. After you restore the iOS, you can restore from the backup - and sync with iTunes, if you are using iTunes - and you should be fine. If you see the iTunes logo and the USB cable on the screen, you are in recovery mode.
Read this for more information.
If you can't update or restore your iOS device - Apple
If you didn't backup your iPad, there is nothing that you can do about it now. You will lose everything when you restore. You can add you purchased content back to the device using the purchased tabs in all of the iStores or you can sync your content back to the iPad if you use iTunes.
No matter what, you have to restore if you want to be able to use your iPad again. -
PLEASE HELP ME I'M GETTING SO FRUSTRATED
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
How do I bypass the security questions to purchase with itunes. I never answered them in the first place. I don't have a reset security questions at the bottom of the page either
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107469) -
I'm trying to buy new music on iTunes, but I cant because it wants me to answer my two security questions that i dont know the answer to. I looked it up in customer service, but it says i need some rescue email that i never set up. Im confused and i just want to buy new music!
There is nothing that anyone in the forums can do for you. You have to contact iTunes Store Support about this now. You can email them from here. Click on iTunes Store support.
http://www.apple.com/support/itunes/contact/
Or you can try calling one of the phone numbers and ask for iTunes Support and explain what you are trying to do.
http://www.apple.com/contact/
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