I am syncing my ipod but it comes up with a error saying itunes could not backup the ipod because the backup was corrupt or not compatible with the ipod, what do i do?

i am syncing my ipod but it comes up with a error saying itunes could not backup the ipod because the backup was corrupt or not compatible with the ipod, what do i do?

As I said the iTunes program on the computer. You open iTunes on the computer and go to the View menue in the upper rightand then click on preferences. Go to Devices and delete the backup.

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Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black, when I try to synchronise my ipod to my library it comes up with a message saying "iTunes could not back up the ipod because a session could not be

Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black constantly. When I try to synchronise my ipod with my iTunes library it comes up with a message saying " iTunes could not back up the ipod because a session could not be started with the ipod. Please help and reply if you know an answer!!!

Try this previous discusssion:
https://discussions.apple.com/message/12518406#12518406

I try to connect to iTunes and it comes up with a box saying "iTunes could not connect to the iPad because it is locked with a passcode. you must enter your code on the iPad before it can be used with iTunes", but i cant enter the code on the iPad

I try to connect to iTunes and it comes up with a box saying "iTunes could not connect to the iPad because it is locked with a passcode. you must enter your code on the iPad before it can be used with iTunes", but i cant enter the code on the iPad because it is saying "connect to iTunes". Can anybody help?? It is on the new iPad.

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

When i try to connect my iphone to itunes it comes up with a message saying "itunes could not connect to this iphone, an unknown error has occured (0xE8000012) any ideas on how to deal with this problem??

When i try to connect my iphone to itunes it comes up with a message saying "itunes could not connect to this iphone, an unknown error has occured (0xE8000012)
i have recently bought new laptop and downloaded/installed the newest itunes and this has happened.. any ideas?

read
Error -50
Delete Storm Video, QuickTime, iTunes, then reinstall iTunes. See also KB TS1583for error -50

TS3716 My iPod hasn't been used in a very long time. It's an older model. It says disabled but every time I connect it; it says, "iTunes could not detect '____' Because it is locked with a passcode. Please enter the passcode and move on." And I cant enter

Please help.

you're most likely going to have to restore the device in recovery mode. this will erase content only on the ipod. but gain usage again :/
power off the ipod
disconnect it from the plug
while holding the home button(DO NOT LET GO!!!) connect to the chord and don't let go of the home button until you see an itunes icon.
itunes should say 'detects a device in recovery mode, you must restore' yada yada.
restore and then after your done you should be able to sync to itunes
good luck!

We have tried to restore our ipod but we get a message from Microsoft saying itunes must shut down. It happens every time at the same point in the download. We've even gone to the Apple store and had the unit DFU restored. Please help.

The message we get when we try to restore says "itunes has encountered a problem and needs to shut down." We're trying to restore. The ipod is currently in the DFU restore mode. How do we get it to complete the restore?

Try read the suggestions from Apple in troubleshooting the iTunes application running under Windows XP: http://support.apple.com/kb/TS1421

I have installed iTunes on my new windows 7 dell laptop every time I start it it comes up with an error saying itunes has encountered a problem and it closes ? any answers have tried command prompt reset and it has not resolved it also un/reinstalled

I have installed iTunes on my new laptop OS Windows 7. I have two iphones, a 3rd gen nano and an ipod classic.
Since the install yesterday I keep getting an error message which itunes has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a soluion is available.
I have un and re installed and followed a command promt reset.
I still have the problem. Any ideas?

Ok. So I created a new account and iTunes did work. I went back into my original account and tried again and just to be more clear, after I open iTunes it asks me to accept or decline the agreement, I do that, then it says "updating library", and then one all the bars are full it closes and says "iTunes has encountered a problem and needs to close."
okay, let's start working through the user-account-specific causes of this message.
one possibility is damaged itunes preference files in the user account in which you're getting the crash. (there's a different set of those in each different user account, which is how we can get crashes limited to a single user account.)
if that is what is going on, we can often get past this by rebuilding the preference files in the account that is crashing. for the preference files rebuild technique, see my reply to kusma in this post:
b noir: Re: iTunes 7.0.1 crashing

My iPhone 5s won't turn off or on it keeps flashing the apple screen on off. When I tried to connect to iTunes on windows 8 computer, it comes up with an error message: iTunes could not connect to this phone. An unknown error occurred OxE8000084

Can anyone help me? My iPhone 5s is flashing the apple screen on and off and I can turn the phone on properly or off. When I connected it to iTunes on my windows 8 computer I got the following message: iTunes could not connect to this phone. An unknown error occurred OxE8000084. Can anyone help me correct this so I can start using my phone again.
Thank you

http://support.apple.com/kb/TS3221

My old computer crashed and my music is still on my Ipod but I need it to show up on Itunes and I'm not sure how?

My old computer crashed and I got a new laptop but none of my music that is still on my Ipod will show up in Itunes. I don't know how to get it to import. Whenever I select the Ipod folder through my computer to Import my data nothing shows up.
All my music is still on my Ipod but I need it to show up in Itunes and I only have 3 computers that are authorized so its not like I can deauthorize all the computers and start over.
I now have Windows 8 and I'm completely confused over this new version of Itunes. I was having the same problem trying to figure out to import my music on Itunes from the old version with Windows 8 as well.
HELP PLEASE!!!!!

The following user tip is worth checking through:
Recovering your iTunes library from your iPod or iOS device

Error pop up when trying to sync iPad to Mac. It says iTunes could not connect to this iPhone. Could not connect to the device.

The error says, "iTunes could not connect to this iPhone. Could not connect to the device." But it is connected and shows up in iTunes but won't sync or show apps. Never happened before.

Have you seen this Apple support document?
http://support.apple.com/kb/TS3221
B-rock

What do i do when Itunes says "Itunes could not load data from sync services reconnect or try again later

Hi, just recently when I attemted synced my ipod touch 5th generation, i got a message saying
"Itunes could not load data from sync services reconnect or try again later
I am running the latest version on itunes (not quiet sure which specific one)
I am running ios 6.1 my ipod is not jail broken
don't know what to do
I then cleard the message and my ipod showed up and began to sync
however it is staying at the backing up stage for 12 hours
Not sure what to do help!

Try:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
"load data class"

I cannot get my new Ipad to be recognised in ITunes so I can Sync my library... I have re-loaded Itunes 64bit but it still comes up with an error saying that I need to load Itunes 64 bit before this Ipad will cbe recognised... any ideas?

I cannot get my new Ipad to be recognised in ITunes so I can Sync my library... I have re-loaded Itunes 64bit but it still comes up with an error saying that I need to load Itunes 64 bit before this Ipad will be recognised... any ideas?
I just found that I can't Sync my Iphone either and it gave the same error code.... it must be a ITunes problem.
Message was edited by: stephenfromwandi

chicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do.

HT1386 When I try to sync my ipod it comes up with a message saying "iTunes was unable to load data class information from Sync Services. Reconnect or try again later". I have reconnected and tried later numerous times! Has anyone else had this problem?

When I try to sync my iPod touch it comes up with a message saying "iTunes was unable to load data class information from Sync Services. Reconnect or try again later". I have reconnected and tried again later numerous times and it hasn't worked! Has anybody else had this problem and knows how to fix it??? Help me!

Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark.

Every time I sync my itouch I get the following message - "iTunes could not back up the iPod because the backup was corrupt or not compatible with the iPod. Delete the backup for this iPod, then try again." But I get the same message again.... Any ideas?

Every time I sync my iTouch I get the following message - "iTunes could not back up the iPod because the backup was corrupt or not compatible with the iPod. Delete the backup for this iPod, then try again." However, when I follow these instructions, delete the backup and try again - I get the same message. Any ideas what is wrong?

Hi,
Try this thread. https://discussions.apple.com/message/12661408?messageID=12661408
Carolyn

HT1414 I have iphone 4; tried to sync it said I need to update software so I clicked ok - it then said I need to restore and did above got to stage 3, clicked restore and update, but it comes up with an error saying iphone cannot be found Please help!!!

I have iphone 4; tried to sync it said I need to update software so I clicked ok - it then said I need to restore and did above got to stage 3, clicked restore and update, but it comes up with an error saying iphone cannot be found Please help!!!

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

I am syncing my ipod but it comes up with a error saying itunes could not backup the ipod because the backup was corrupt or not compatible with the ipod, what do i do?

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