I am told I cannot open my Itunes account because another user has it open.

How can I open the Itunes account when am the only user and don't know of another user on my account?

Your account might of been hacked, or it could of been an error. Try signing in again later, and if that still there, contact apple, or at last resort, you could make a new apple ID.
Hope this helps.

Similar Messages

  • TS1368 Cannot connect to/open application to ITune.  Message states "because another user has it open.  Ask them to quit and retry."  However, there is no other user.  Help!

    Cannot connect to/open application to ITune.  Messages states that it cannot open "because another user has it open.  Ask them to quite and retry."  However there is no other user???  Thanks for any help.

    You Windows must have different user profile where iTunes is open in that profile.  Switch windows user and close the iTunes, then return to your own user profile to open again.

  • "You cannot open the application "itunes" because another user has it open" I'm the only user

    Before you ask, no, I don't have more than one user account.
    I have nothing running that would be using itunes either, it just won't allow me to open itunes.
    I even went to the task manager to see if it was somehow open elsewhere, and it's not.
    I can restart my computer and it'll work the first time to open, but not after that, even though like I said, it isn't running period.

    dcwdcw:
    The solution to your problem is to close the other user's copy of iTunes, so that you are only using one copy of iTunes at any time. As long as you have separate user accounts, your nephew's iTunes and everything in it will be separate.
    I assume the problem is that having two copies of iTunes open at the same time violates the licence to use iTunes which, in common with "paid for" software, usually has the restriction that you can only use one copy at a time unless you have a _multiple user_ licence.
    Of course it's a bit silly - iTunes is free, but I suspect that's what the problem is.
    The original poster has a different problem though, but I don't understand ATV because I don't have it, which is why I haven't been able to help the OP. Hopefully, someone else can.
    Phil

  • I cant open my itunes because "another user as it open"

    Hellow, I have itunes for two years now and recently when I am trying to open my itune it just open a window saying "you cannot open the application itubes because another user as it open" but I dont have another user on my windows 7 computer so I dont understant what I should do?

    1. First check if this file APSDaemon.exe is the problem here.
    Close your iTunes.
    Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
    Now open itunes and see if it is working?
    If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
    MSCONFIG
    Hit ENTER
    Click STARTUP Tab, Uncheck "Apple Push", click OK.
    Restart Windows.
    2. If that fails, refer to following article to remove SC Info.lib file:
    http://support.apple.com/kb/TS2363
    3. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REPAIR.

  • ITunes says another user has it open - but I am the only user on this Win7 box

    Hello!
    Recently, my iTunes will periodically say that it can't open because another user has it open. However, there is only one user account on this Win7 machine. If I restart the machine, the problem will sometimes go away, but will return. I have re-installed iTunes, and that has not fixed the problem. When I get this error message, I go to the task manager and it says there is only one user on the machine and "itunes.exe" is not on the list of running processes. ("ituneshelper.exe" is running, and I have stopped that process - but no effect on the problem.)
    I have seen mention of this problem when using "fast user switching" in Windows 7, but there is only one user account on this machine. I am not switching between users.
    iTunes: 10.3.1.55
    OS: Windows 7 (64 bit)
    Please advise! Thank you.
    Regards,
    Brad

    Do you still get that after restarting the PC?

  • I uploaded music to my MacBook and I went to open my iTunes account on another computer and could not access them. How do I do that?

    I uploaded music to my MacBook and I went to open my iTunes account on another computer and could not access them. How do I do that?

    Welcome to the Apple Community.
    The following article(s) may help you.
    Understanding Home Sharing
    Setting Up Home Sharing On A Computer

  • I cannot use my iTunes account because I do not remember the answers to the security questions. How do I find out the answers to the questions or can I reset the questions

    I cannot use my iTunes account because I do not remember the answers to the security questions. How do I find out the answers to the questions or can I reset the questions? I also do not have a back up email on my account

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75970)

  • When i try to sync i get a message that says another user has it open

    I am trying to use itunes to sync my ipod and ipad (which I have done many times) and I get a message that says that another user has it open and it needs to be closed.  Does anyone have any guidance?

    Rysz wrote:
    A new one for me... A Reset never hurts and may help:
      Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).
    The message has nothing to do with iDevice.

  • How do I move my iTunes account to another user name on the SAME computer?

    Hi,
    My kid was the first in my family to get an iPod. When we created her account, since she is young, I put it on my laptop under my user name. Months later, I decided to get an iPod and when I went to set up an account, it wouldn't let me. My neice told me that I had to set up a new user name account on my computer for the new itunes account. I did this, but now I find that this is TOTALLY inconvenient. My computing is done under one user name and, yet, to sync my iPod I have to log out of all of that and go into the other user name. I HATE this -- had I realised this would be such a pain in the neck, I never would have set up my daughter's account under my user name. Is there a way that I can move my itunes account to MY user name and move my daughter's to the other? Can I have them both under one user name? Thanks for any help/advice

    Welcome to AD!
    Each windows user has an itunes database file that has ratings, playcounts, etc.
    It is named iTunesLibrary.itl
    So in addition to putting the music in a shared location as Neil suggests, you need to swap your ITL files from each account.
    Here is a good background article on that, you are using method 1. My advice is to stay far away from method 3, it's too easy to forget which ITL file itunes last used.
    You could also switch to method 2. I used that for several years until my husband started using iTunes and I did not want his play counts in my library.
    http://support.apple.com/kb/HT1495

  • I would like to share my iTunes account with another user

    I would like to share my itunes account on the same Mac with a different user. I do not see the shared folder in itunes sidebar

    Just plug the iPod in and open iTunes. It will the iPod will show in the devices section of the iTunes sidebar. Click on the iPod go to the summary tab and set you syncing options. You can do this for as many iPods/iPhones/iPads as you like.

  • Using CC6...i got hit with a "SHORTCUT VIRUS"....I can't access Lightroom...PhotoShop yes...Lightroom no....the prompt states it cant be opened because another applications has it opened.....HELP...please

    Any solutions for the "shortcut virus"...?
    I tried ALL i could find....NO luck.....
    ALL my files are inaccessible....when i start Lightroom...it tells me the application is ALREADY OPEN.....?????

    Using Windows Explorer or Finder on the Mac, go to the folder that contains your Lightroom catalog. You'll probably find a file there with the .lock extension. After you delete that file you should be able to start Lightroom again.

  • I cannot open Itunes.  It says another person has it open, but no one is.

    I can't open ITunes, messages states another person has it open......but no other account has it open.

    The Adobe Reader plugin may not be working properly on Mac.
    * https://support.mozilla.org/kb/pdf-files-are-blank-and-cant-be-downloaded-mac
    * https://support.mozilla.org/kb/Opening+PDF+files+within+Firefox
    Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • I live in Italy and opened my itunes account with an Italian credit card. I want to access only English itunes and Apple said I need to open separate accounts. Any suggestions?

    I live in Italy but am Australian and opened my itunes account with my Italian credit card and address, but that does not let me access itunes in any English country which is what I had wanted. Apple tell me I need to open separate accounts, complete with address and tel. Yesterday they told me I could do that with an itunes prepaid card but on the Aust itunes store the card was considered invalid (obviously because it is in Euro) Any suggestions? I am sure I am not the only person living in another country who needs access to itunes in their mother tongue......how backward is Apple!

    To be able to download content from another country's store you need a valid billing address in that country, and be in that country when buying from it.
    Apple can only sell content where the content provider's grant them licenses to do so, so if the music etc that you want to buy isn't available in the Italian store then it's because the provider's aren't letting Apple sell it there. Do you have access to other music purchase download sites which have the content that you want ?

  • I already have an iTunes account but need to open a new one as I have many apple products but am limited to how many I can use my iTunes account on. How do I open a new one please. Thanks

    Hi I already have an itunes account registered to my address and email address.
    The problem is, I have many apple products but i'm limited to how many products I can use one itunes account for.
    How do I open a new itunes account for the same address please.
    Thanks for your help.
    Sam

    Well, you can probably do it, but then you also have to buy the products again to use them from the other account since they cannot be transferred or shared between accounts.  So if you have 7 computers and want the same movie authorized on all of them, you'll have to buy the movie twice and then authorize some devices on one account and others on the other.
    Do you really have >5 devices, or is it just that you have a lot of devices authorized that no longer exist but are tying up authorization slots?  If that's the case, you can deauthorize things.
    iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
    I have no idea how to do multiple accounts but you may need to create a new e-mail address (plenty of free ones out there).

  • HT3702 I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this..thanx. Bre

    I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this as I cant enjoy my new iPad 3 without buying apps

    Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
    http://www.apple.com/support/itunes/contact/

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