I am trying to buy a song from itunes which i have done many times, but its telling me that its my first purchase and wont except my apple ID. Could someone tell me why????

I'm trying to buy a song from ITunes which i have done many times, but it wont except my apple ID and a page comes up saying that its my first time buying from this computer and i have to answer security questions but it wont except my answers there either, which i know are right. While all this is happening i am actually already signed to itunes so why wont it accept my password when trying to buy???? Please Help.

Wish I could help. My wife is having the same problem. Same computer for 2 years and all of a suddent it thinks this is her first purchase.

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I am trying to make an in-app purchase, which I have done many times, but now I am being told to go to Apple Support. What do I do?

I am trying to make an in-app purchase, which I have done many times, but now I am being told to go to Apple Support. What do I do?

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
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I backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

i backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod

I am trying to download photos from my camera to iphoto on my mac book (which I have done many times before). This time I am getting an alert that saysThe photo "IMG_5965.JPG" could not be opened, because the original item cannot be found. Help?

I am trying to download photos from my camera to iphoto on my mac book (which I have done many times before). This time I am getting an alert that saysThe photo “IMG_5965.JPG” could not be opened, because the original item cannot be found. How can I fix this?

There is a fair likelihood of an explanation of this symptom
in another ASC discussion thread; see the reply by léonie:
https://discussions.apple.com/message/20165563#20165563
You may have to research any newer possibilities in trouble-
shooting or resolving issues by use of iPhoto Support page.
Since I don't use iPhoto as a primary editor or storage, the
details on the topic aren't so good. I prefer ToyViewer editor.
•iPhoto Support
•iPhoto Video Tutorials
Hopefully the error is easily corrected.
Good luck & happy computing!

TS1424 when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen

Question: when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen

Aladane wrote:
Why is it they claim to sell you something they do NOT intend on allowing you access to for the life of your account?
It is not Apple that decides this. Since Apple is just the retailer, they do not own the copyrights to the content they sell on the iTunes store, if the copyright owner decides to remove something from the store that you have purchased Apple must abide by the terms of their licenseing agreements and remove it. Regretablly this also removes the items from your purchase history. This is why it is up to you to download and backup all of your purchases if you wish to maintain your investment.
In the Apple KB article Downloading past purchases from the App Store, iBookstore and iTunes Store, and in many other places, it is clearly stated:
It is recommended that you always back up your iTunes library in the event that a purchased item is no longer available on the iTunes Store. For more information about backing up your library, see this article.

HELP!!! I am trying to install actions into pse 13, which I have done several times before and I can't find my media database.db3 file to delete to get them to load. I have totally uninstalled pse13 and reinstalled and still having the same problem. I

Anyone?

Are you aware that you can just load them into the actions panel by going to window>actions, then clicking the four lined square on the panel and choosing Load Actions from the menu? You don't have to put them into the effects panel anymore and there's no deleting mediaDatabase.db3 that way.
If you really need them in the effects panel for some reason (like for add-on tools) you are probably not finding the right library. The library at the top level of your hard drive isn't exactly hidden in recent versions of OS X, but it's very hard to get to it. The easiest way is to go to the finder preferences>sidebar and turn on Show Hard Disks. Then when you open a new finder window your hard drive will be in the list on the left side of the window. Click it and the library you want will be at the top level of results on the right side. But the actions panel is much easier.

I'm trying to import photos from my SD card into iPhoto, which I have done many times before, but now I'm not seeing the "Import All" button to start the import.

I have an iMac, with an SD card slot, equipped with iPhoto '11(v9.2.3), and until recently have imported photos from my SD card without problem. But now, after turning on iPhoto, and inserting my SD card, nothing happens, except that a "canon_dc" icon appears on my desktop. The "Import All" button no longer displays above my previously imported photos and I am, therefore, unable to complete the photo import. Has something changed?

By design, the organizer (and any other database management systems) is there to prevent you from duplicating your media files. The catalog management allows you to have the same image in different categories or albums. Duplication in different folders is to be absolutely avoided.
The same image file can have multiple tags like 'family', 'vacations', 'birthdays' and be present in three different albums with the same names. On obvious advantage is less disk space. Another one with your present folder system is that if you edit one of your duplicates, the other ones are unchanged.
I don't see an easy way to make your present folder structure simplified for the organizer ...

I have forgotten the answers to my security questions. How can I purchase songs on iTunes? I have reset my password but it sitll requires that I answer the two questions because I have not made purchases on this computer. What can I do?

I have forgotten the answers to my security questions. How can I make a purchase on iTunes? I have reset my password but for some reason iTunes still asks me to answer the two security questions. Help me!

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
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     5. Call Apple Customer Service: Contacting Apple for support in your
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How to Manage your Apple ID: Manage My Apple ID

Im trying to buy a song from a album but i get error that it is no longer available. The other songs is working and its a new album. I typer in the wrong password on this song. Could that be the issue?

Im trying to buy a song from a album but i get error that it is no longer available. The other songs is working and its a new album. I typer in the wrong password on this song. Could that be the issue?

Never rely upon the iTunes Store to always have your purchases. Always keep a copy of everything safe on a backup drive at home.
"After you download your purchases, back up your iTunes library. Previous purchases may be unavailable if they've been refunded or aren't on the iTunes Store." - http://support.apple.com/kb/ht2519

HT1918 My iphone keeps saying in order to buy a song from itunes, I need to previde the answers to security questions but I don't remember the answers. I've clicked to change it but in order to change it, I need the answers. What do I do?

My iphone keeps saying in order to buy a song from itunes, I need to previde the answer to security questions but I don't remember the answers and i've tried to change it but in order to do that, I need the answers.

You canot easily change your country settings. The iTunes Store in a country is intended only for use by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store. You are also restricted to waiting 90 days between country changes.
E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itunes/us/terms.html#SERVICE

HT201303 Trying to download a song from iTunes. Message claims I need to "update" my billing info because I am "using a new device". I am not using a new device. How do I know this is genuine?

Trying to download a song from iTunes, I get a message asking me to update payment details because it claims I am "using a new device." I am not using a new device. How do I know if this is genuine?

(Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
There isn't a phone number for iTunes Support.
If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I downloaded several cds to my external hard drive in .mp3 format. Later, I copied them to iTunes. The songs only play when the external hard drive is plugged in. I tried to load the songs from iTunes to my iPhone and the songs don't play.

I downloaded several cds to my external hard drive in .mp3 format. Later, I copied them to iTunes. The songs only play when the external hard drive is plugged in. I tried to load the songs from iTunes to my iPhone and the songs don't play. I thought iTunes allowed me to transfer music to my iPhone and play it. What am I doing wrong?

Hi skoorb1,
When adding music to iTunes, you can set it to either make a local copy of the file, or simply point to the original location of the file (for example, on an external hard drive). If it is set to do the latter, it will not be able to play or transfer those files when the external hard drive is not plugged in. You may find the following article helpful:
iTunes: About the Add to Library, Import, and Convert functions
http://support.apple.com/kb/ht1347
Regards,
- Brenden

HT1212 I am trying to download a song from iTunes, and it is asking security questions that I don't remember ever setting up. can you help me

I am trying to download a song from iTunes and it is asking security questions that I don't remember setting up. Therefore I do not have the correct answers. Any help?

You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
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HT1491 I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?

I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74487)

TS3212 i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i d

Please answer with in the next 5 minutes
Thank You!!

sorry to bother you.. but did you get any tips or answers on how to fix the issue you had in relation to your question.. by any chance.. (TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i do??)
Sep 13, 2012 5:17 PM

I am trying to buy a song from itunes which i have done many times, but its telling me that its my first purchase and wont except my apple ID. Could someone tell me why????

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