I am trying to change my prepaid device,customer service is down

Does anyone know what is going on?

You won't be any less frustrated if you do get through. I did in the early morning hours yesterday. I think the guy who answered is supposed to be bilingual. He just isn't so good with the English part of that. I've lived in So. Ca. for a long time and I could barely understand him. It doesn't matter though. He told me to wait 4 hours. That must have been when his shift ended and he wouldn't have been there if I called back. Or, you could go down to a Verizon store if you have 2 or 3 hours you can spare. I don't know if they have any answers today, but they didn't yesterday. They tried everything they could think of but the final answer was an apology and "Just keep trying". I guess I got lucky to finally get activated. After that experience, I'm glad I bought a cheap phone and didn't sign any 2 year contracts.

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Short Dump when trying to change configuration of BT112H_SC/OVViewSet (Service Contracts)

Hi Experts,
I have a problem with a component usage when trying to change the OverviewSet Configuration for the Service Contract. The whole component BT112H_SC is complete standard and no enhancements have been made yet.
When trying to change the configuration of the view OVViewSet there appears the error message:
'500 SAP Internal Server Error'
Error: Define Component Usage 'CUIR_Container' (termination: Rabax_State)
The place where the code dumps is shown in the attached picture with the name 'ST22'. The error screen when trying to change of the configuration is shown in the attached picture 'Configuration'
It seems like one error is appearing in Line 18 of the class CL_BSP_WD_REPOSITORY and method GET_CMP_USAGE_DEF:
Method: GET_CMP_USAGE_DEF.
method GET_CMP_USAGE_DEF.
   field-symbols: <USAGE> type BSP_WD_CMP_USAGE_DESCR.
   read table ME->USAGES with key USAGE_NAME = IV_USAGE_NAME
                         assigning <USAGE> binary search.
   if SY-SUBRC = 0.
*   Is usage active?
     if CL_WEBCUIF_SWITCH=>IS_ACTIVE( IV_SWITCH_ID = <USAGE>-SFW_DATA-SWITCH_ID
                                      IV_REACTION = <USAGE>-SFW_DATA-REACTION ) ne ABAP_TRUE.
*     usage switched off
       raise exception type CX_BSP_WD_INCORRECT_IMPLEMENT
         exporting
           TEXTID = CX_BSP_WD_INCORRECT_IMPLEMENT=>ACCESS_2_INACTIVE_ELEMENT
           NAME   = IV_USAGE_NAME.
     endif.
     RS_RESULT = <USAGE>.
   else.
   raise exception type CX_BSP_WD_INCORRECT_IMPLEMENT
       exporting
         TEXTID = CX_BSP_WD_INCORRECT_IMPLEMENT=>UNDEFINED_CMP_USAGE
         NAME   = IV_USAGE_NAME.
   endif.
endmethod.                    "GET_CMP_USAGE_DEF
Any Ideas? Do I have to create the component usage manually?

Hi Oliver,
Go to RTR->Viewset->OVViewset-> see whether any view 'CUIR_CONTAINER' is there in that viewset.
If it is there then u need to create component usage of that view. Or else remove that view from viewset.
Regards,
Arun

Trying to get in touch with customer service in billing. How hard is it to get a phone number?

I am trying to find someone in customer service in billing. Been trying for three days to find a contact phone number. Not happy about how this process isn't very user friendly. If I could please have someone call me asap so that I can take care of a problem with actually speaking to a human being just like we used to do in the 80s before the invasion of electronic devices that impede human interaction I would very much appreciate it. Thank you.

jbrum,
There is the Support page with phone numbers:
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
I would have alerted forum staff about your plight, but Monika has done it already.
Hopefully, someone will find someone able to take care of it.

Trying to avoid having to phone customer service.....

I already have BT Sport on Sky but we have a BT vision box attached to the tv upstairs and want to get BT Sport on there too. I just tried to order it online but it says "can't order" and I have to call a number.
Having dealt with BT Customer Service over the phone far too many times in the past I am keen to avoid having to do this again...
Does anyone know why I wouldn't be able to just order it online? We already have BT Infinity but aren't subscribed to any BT TV, we just use it as a DVR and Freeview box, and it is connected to the broadband. Do they just want to try to flog me more BT products...?
Solved!
Go to Solution.

You're not going to get very far with this, unfortunately, because:-
1. BT Sport is a free add-on to BT Vision. If you don't have a paid BT Vision subscription, there's nothing to add it to, and
2. BT only gives you one free BT Sport subscription per broadband connection, either BT Vision or Sky. You would have to pay for the other.
Access via the web site or mobile apps is thrown in free for any BT broadband customer, and can be in addition to a free BT Vision or Sky subscription.

Cannot enable "Apple Mobile Device" in Services for Windows 7 64-bit. Please Help!

Hi,
First post here, but I've been trying to figure out a solution towards iTunes opening my iPhone 4 so I can sync it. But every time I sync it, it gives me a message saying "This iPhone cannot be used because the Apple Mobile Device service is not started".
To try and resolve this, I tried the enabling "Apple Mobile Device" in services method, but when I try to start the service again, I get yet another message from Windows saying "The Apple Mobile Device service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs".
At a first glance, I thought I needed iTunes to be running my iPhone whilst I try to turn the service on, but all I get is the same message saying "The Apple Mobile Device service on Local Computer......", either if the device is connected and attempting to run or not.
This problem appeared out of nowhere when I plugged it in, just to sync some songs and pictures to it. So I don't know what's causing this issue!
And yes, I uninstalled iTunes 10.4.1 and Apple Mobile Device and then reinstalled them. But the issue still continued. Grrr......
It has lasted a stressful 3 days now and if anyone knows a solution or can find one, please let me know as soon as possible.
Many thanks,
Martin.

bfin wrote:
When I try to get the one off the website it downloads the 1020 printer driver and it will not work for me. I need this for school asap so please help
Hi,
Please try this, this is for 1022
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=uk&prodNameId=439431&p...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Need to change my Country. Appalled with Adobe Customer Service

I am absolutely shocked at how far Adobe's customer service has fallen. In the past i could simply call up their toll free line and get an answer to my question or have my isse resolved. It seems those days are LONG gone.
On Black Friday I wanted to buy lightroom which was on sale. I live in Canada. I always have. For some unknown reason my country was set to the US. When i tried to buy Lightroom none of my payment methods (paypal, creditcard) could go through because my payment methods indicate I live in Canada.
I immediately tried to contact Adobe. First i must comment on their terrible phone system. I have to wade through menu after menu, none actually representing my need to change my Adobe information. Finanlly i got to an option where i could talk to a live person - but wait - there are callers ahead of me and i'll have to wait an estimated 2 hours (is that a joke?). Lucky for me they have a call back option. But the call back option DOES NOT WORK! After i enter my number the automated message says my number can not be regonized. I tried it every way possible, multiple times and it never went through.
Eventually I gave up. I chalked it up to Adobe being busy because of Black Friday and just created a new account to buy Lightroom. That went through no problem (it seems Adobe is good at TAKING my money). I figured i'd try back next week and have my Country changed and consolidate both my accounts into one.
MORE THAN A MONTH HAS PASSED. I have tried several times over the weeks. THERE IS NO WAY FOR ME TO REACH CUSTOMER SERVICE IN A TIMELY MANNER!! The phone situation is the same as above. Often the 'Chat with a live rep' option is not even available. When it is I CONSTANTLY get this message in the chat window :
We are still assisting other customers, thank you for your patience. You can also try ourcommunity forums, where experts are online 24/7.
Even as i type this message i have been on hold on the phone for 30 mins, and still no response in my chat window. This is ridiculous.
WHY IS THERE NO OPTION TO EMAIL CUSTOMER SERVICE???!?!?!?
At this point I'd be happy with returning my Lightroom purchase and changing my country to Canada on my original Adobe ID. I have lost all faith in Adobe.

Hi,
I am trying to get Adobe to rerelease the software and registration number for my CS4 suite but my email & ID has changed from [email protected] to [email protected] for some reason the ID link now says I am in the US not Australia. I get the same message:
To change your country, contact Customer Service.
But that has not been possible online.
Do you have an email contact for them please?
I only want the dreamweaver and adobe pdf creator & editing software but the links on US site don't work either.
I already paid for the whole suite a few years back so don't want to pay again after I had to replace a HDD in a windows 7 machine.
So do I send a letter via Australia Post to:
Adobe Systems Pty. Ltd.
Tower 2, Level 27
201 Sussex Street
Sydney, NSW 2000
Australia
Tel: +61 2 9778 4100
or how about technology that was 300+ years old and FAX'em
Fax: +61 2 9778 4190
Surely email is not too much to ask???

Trying to change ownership of my old iPod. The advice here is to go to "Devices" "Summary" "Restore", but I find "Devices" does not offer "Restore" but only "Sync", "Transfer", "Backup", and a greyed "Restore from backup."

Trying to change ownership of my old iPod. The advice here is to go to "Devices">"Summary">"Restore", but I find "Devices" does not offer "Restore" but only "Sync", "Transfer", "Backup", and a greyed "Restore from backup."

What I don't understand is that your iTunes looks different from mine--just a little bit. You have 3 circles, red, yellow, and green, in the upper right end of the top bar. INstead I have a square that is half gray. When I click it, I get a menu very similar to the menu under "File."
The only place I see an entry for "Devices" is under "File," but it only gives the 4 options I mentioned before (see below). There is no "Summary."
Here's another screen shot after I added an album to music. Now all the choices under "Devices" are grayed.

Keep receiving error when trying to change device on my verizon. Unfortunately, none of the lines on your account are eligible to receive the Online Authorization Code

Keep receiving error when trying to change device on my verizon. Unfortunately, none of the lines on your account are eligible to receive the Online Authorization Code.
Unable to change device on account.

That would be great if they weren't 2 different size SIM cards.
The code is a security feature and I realize this. It is to prevent someone from hacking your account and changing your devices without your knowledge. However, I am the account owner and I know exactly what is going on with my account at all times. I check data usage AT LEAST 2 times daily and I log into my account at least once daily. I would very quickly discover any issues. This feature is more of a (removed)
Edited as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

I was trying to change from my iphone 4 to my new iphone 5, and i backed up my contacts onto iclould, when i restored my iphone 5 on my computer, the contacts were wiped from both devices, how do i recover the contacts?

i was trying to change from my iphone 4 to my new iphone 5, and i backed up my contacts onto iclould, when i restored my iphone 5 on my computer, the contacts were wiped from both devices, how do i recover the contacts?

On the iPhone tap Settings > iCloud
Make sure Contacts is switched ON. It may take a few minutes for the data to sync via Wi-Fi.
If you are using iCloud, there's no need to connect your iPhone to a computer via iTunes to sync your contacts.

TS1702 I have a iPhone which I purchased first. I put my email address as my apple ID. I have just purchased an iPad and add my other email address as the apple ID by mistake and now the photos will not stream between each device. I have tried to change t

I have an iPhone which I added my email address as my apple ID. I have just purchased an iPad which I add my other email address by mistake and now I am unable to stream my photographs. I have tried to change my email on both devises but with out luck as it won't reconise my pass word. Any ideas

Settings>iTunes & App Stores>Tap the ID and sign out. Then sign in with your other ID.
If this isn't working, restart the iPad - AFTER you sign out of the ID and then sign in with the correct ID after the iPad restarts.
There is no reason why you should not be able to sign in with the ID that you are using on the iPhone and use that passord with that ID on the iPad.

HT4587 I was trying to change channels on my airport express and I hit "Forget" on the devices and now my computer can't locate the airport express device. What do I do?

My airport expresses are not showing up in my internet options. I was trying to change channels between the airport utility and the airport expresses and they didn't reset properly. I then hit "forget" on the options...now they are no longer visible. It's a nightmare. How do I get them back?

There are three Airport resets, soft, hard and factory default. It would probably be beneficial if you tried each one in sequence. Actually, you could jump to the factory default reset if you don't mind reconfiguring from scratch.

I do not have the 'Advanced' tab on the menu bar. I am trying to change ringtone on my iphone 4s. Have done the following: Right cick on song, entered the start and stop times, but unable to proceed as need 'Advanced' tab in order to change to option.

I do not have the 'Advanced' tab on the menu bar. I am trying to change ringtone on my iphone 4s. Have done the following: Right cick on song, entered the start and stop times, but unable to proceed as need 'Advanced' tab in order to change to option.

You don't need to upgrade your software. But if you're struggling with Spry, IMO you should cut your losses and switch to something better for the longrun.
If you have a budget to work with, I highly recommend Project Seven's Pop-Menu Magic 3. It's easy to use in DW CS4, 5, 6 or CC. More importantly, it's bullet proof and works in all devices.
Pop-Menu Magic3 by PVII (commercial DW extension)
http://www.projectseven.com/products/menusystems/pmm3/index.htm
If you don't have a budget to work with, you can roll your own menus with jQuery plugins. A bit more effort on your part, but they perform better than Spry.
jQuery Superfish
http://users.tpg.com.au/j_birch/plugins/superfish/
jQuery MegaMenu2
DEMO:
http://www.geektantra.com/projects/jquery-megamenu-2/
DOWNLOAD:
http://code.google.com/p/jquery-megamenu/
Nancy O.

I have my iphone 4 and an ipod touch on the same apple ID. My daughter tried to change the settings on the ipod so that she could facetime on both her ipod and iphone which is on a separate Apple ID. I no longer have a 3G connection.

I have an iphone 4 and an ipod touch on the same apple ID. My daughter who uses the ipod tried to change the apple ID on the ipod to be the same with her apple ID on her own Iphone so that she can use facetime on both devices. Not sure what she did but my 3G connection is no longer working.

Changing Facetime settings on an iPod will have no affect on cellular settings on an iPhone. Something else is going on there. If she did not change any settings on the phone, then nothing she did could affect your celluar 3G.

I have tried to change my User id which is an email address I no longer want to use. Now I am constantly getting requests from icloud and Apple ID for my password and cant get into my icloud account.

I have tried to change my User id which is an email address I no longer want to use. Now I am constantly getting requests from icloud and Apple ID for my password and cant get into my icloud account.

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I am trying to change my apple id Country. but it says " you have a store credit balance, you must spend your balance before you can change it." i don't wanna use it to change my country. by the way i can't update any of iPhone apps. need help

I am trying to change my apple id Country. but it says " you have a store credit balance, you must spend your balance before you can change it." i don't wanna spend it to change my country. by the way i can't update any of iPhone apps. need help

It's strange because I can change my AppleID country without this message.
So what to do? Just try to do this again, but on another device. You may also erase cookies and history of your browser.
I hope it will be helpful, good luck!

I am trying to change my prepaid device,customer service is down

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