I am trying to download a movie in iTunes and I was asked two security questions. They are different form the questions I chose and whenever I exit and try again, I see that the questions change every time. How can I reset the questions?

I am trying to download a movie in iTunes and I was asked two security questions. They are different form the questions I chose and whenever I exit and try again, I see that the questions change every time. How can I reset the questions?

From a Kappy  post
The Best Alternatives for Security Questions and Rescue Mail
1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2.  Call Apple Support in your country: Customer Service: Contact Apple support.
3.  Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • TS4268 I am trying to facetime on my mac but keep getting the message "The server encountered an error processing registration. Please try again later." I have gotten this multiple times. how can I get around this?

    priority:
    I am trying to facetime on my mac but keep getting the message "The server encountered an error processing registration. Please try again later." I have gotten this multiple times. how can I get around this?
    i also have tried downloading "FaceTap" application to get facetime on my ipad and failed too. i thought i failed because i couldnt download latest 6.0 iOS or later. i downloaded latest software update for iOS but was 5.8 I think

    Wait until Apple fix it. See: http://www.apple.com/support/icloud/systemstatus/

  • The conection on my ipod has 3 bars and i am able to connect safari and seach on google but when i try youtube it says "cannot connect to youtube" every time, how can i fix this?

    the conection on my ipod has 3 bars and i am able to connect safari and seach on google but when i try youtube it says "cannot connect to youtube" every time, how can i fix this?

    try to exit out of the youtube app with the multitasking feature. if this doesnt work then try to do a manual restart by holding down the home and power/sleep button all the way past the "slide to unlock" screen until the ipod will power off and the apple symbol will appear when the ipod tuens back on

  • Im trying to download a movie from itunes and it says i dont have enough memory. I can see that I have 13G in icloud but i dont know how to add the movie to that memory

    Hi,
    Im trying to download a movie from itunes to my ipad 2 but it says i dont have enough memory. I have 13G of space on icloud but cant figure out how to down load it to icloud. Can anyone advise please.

    Hi back,
    Icloud cannot be used to increase internal memory of ipads, otherwise nobody would buy more expensive 32, 64, 128 gigabyte versions. Hype with "movies in the cloud" is more of itunes store, keeping movies available for you in order to download on any device. That does not go against your storage in the cloud, though.
    So if you go to your computer and you purchased movie ( not rented ) you can download and watch.
    There is something else to pay attention to, your ipad (if I am not mistaken) is not capable to run HD movies, make sure you do buy Standard Definition, and they will take less space on ipad.

  • How can I reset the DEFAULT zoom view in Firefox at 125%, like IE, so I don't have to reset it every time ?

    How can I reset the DEFAULT zoom view in Firefox at 125%, like IE, so I don't have to reset it every time ?
    I have seen this question asked previously and it seems there is no answer.
    I know that one can change each individual web page (that reset defaults back to 100%) and, alternatively and apparently one can load an add-on to fix the default size at Full Zoom.
    ... But any hints on how to achieve a DEFAULT 125% zoom would be much appreciated.

    Press CTRL + 0
    Have you tried Firefox's zoom feature? Font size and zoom - increase the size of web pages
    You can "zoom" all sites using this add-on: [https://addons.mozilla.org/en-US/firefox/addon/2592/ NoSquint]. After setting your global zoom level, you can still fine-tune the zoom on individual sites.
    After installing NoSquint, click the % on the Add-on Bar to call up site preferences, then click the Global Settings button, then the Zooming tab.
    If you don't have the Add-on Bar displayed, you can right-click the new tab button ("+") or a blank area of the tab bar to the right of it and choose Add-on Bar from the shortcut menu.
    You can experiment with sizes larger than 125%, but I wouldn't go much higher than 150% unless you have a large high-resolution monitor.
    If there are particular sites that still present a problem, feel free to post their URLs.
    You can find more information about the zoom features Firefox offers in these articles:
    [[Text zoom]] - For zooming text only
    [[Page zoom]] - For zooming the whole page (including images etc.)

  • I have tried to download a movie via iTunes. Every time the download nears the end, it stops and restarts from the beginning. This has happened 5 times. Any solutions?

    I have tried to download a movie via iTunes. Every time the download nears the end, it stops and restarts from the beginning. This has happened 5 times. How can I clear the download or solve this?

    If it is a HD movie, it may not be enough. The iPad also need working space.
    Try download to iTune (computer) and "Move" to iPad.

  • I ask the third time: How can I enlarge the menue symbols and the text of the menue in Photoshop CS6 vers.13 so that I can read them??? My laptop has Win 8.1 and a screen resolution of 3840x2160

    I ask the third time:
    How can I enlarge the menue symbols and the text of the menue in Photoshop CS6 vers.13 so that I can read them??? My laptop has Win 8.1 and a screen resolution of 3840x2160.
    It is unbelievable that such an expensive software does not provide a proper lay out wit a high screen resolution!
    It is also unbelivable that it is not possible to get a qualified employee of ADOBE on the phone in Germany.
    hope of feed back: e-mail: [email protected]

    Chris Cox answered your question here:
    I have PS cs6 extended and a new laptop with screen resolution of 3840x2160. Now all control elements and menues are so small that I can not reed them. How can I make them readable without reducing the resolution of the schreen?

  • I'm trying to download what's app chatting application and the massage given (need your secret answers for the below questions to proceed your purchase request ) but the problem is I forgot my answers :((( how can I reset the questions and the answer ????

    I'm trying to download what's app chatting application and the massage given (need your secret answers for the below questions to proceed your purchase request ) but the problem is I forgot my answers :((( how can I reset the questions and the answer ????

    Visit this site: http://support.apple.com/kb/HT5312

  • I am trying to download a movie from itunes, but ithere's isn't enough room to download. I have a iphone4, have deleted every app possible. Slimmed down photos to hardly anything. I could never update to ios7 because of storage problems. Only 2.5 GB avail

    I am trying to download a movie from itunes, but ithere's isn't enough room to download. I have a iphone4, have deleted every app possible. Slimmed down photos to hardly anything. I could never update to ios7 because of storage problems. Only 2.5 GB available out of 5GB after deleting everything. I'm also out of town and cannot connect to a computer. I have wifi access though. Help?

    Update
    OK, Today I went ahead & booted & tried again & it worked this time.
    Not sure why it didn't yesterday. Maybe the servers were just overloaded? Several others reported similar.
    Also yesterday when I ran Speedtest it showd download at about 25 mbps, This morning just before I re-started the download it was showing just above 30 mbps.  So maybe the internet was less busy? Or at least the parts between me & the test server.
    & so far it is working ok.

  • I am a creative cloud member and just download the window in my mac and format all things that I had in mac. How can I redownload the creative cloud in the window portion?

    I am a creative cloud member and just download the window in my mac and format all things that I had in mac. How can I redownload the creative cloud in the window portion?

    WOrks no different - download the CC app and take it from there.
    Mylenium

  • Before I install snow leopard, I tried to move tiger into the external harddrive. My mac says it can't do because it is the OS X. So I installed snow leopard without removing tiger. After that, my computer often freezes. How can I remove tiger?

    Before I install snow leopard, I tried to move tiger into the external harddrive. My mac says it can't do because it is the OS X. So I installed snow leopard without removing tiger. After that, my computer often freezes. How can I remove tiger? Or How can I prevent my mac from freezing?

    McHagihara wrote:
    Before I install snow leopard, I tried to move tiger into the external harddrive. My mac says it can't do because it is the OS X. So I installed snow leopard without removing tiger. After that, my computer often freezes. How can I remove tiger? Or How can I prevent my mac from freezing?
    When you installed Snow Leopard, Tiger was replaced, leaving your programs and files intact.
    What is causing your freezing problem is unknown, you can take Kappy's advice and remove everything, but you lose your files and free iLife programs that came with Tiger/new machine.
    The 10.6.3 disk you "upgraded" with has the full 10.6.3 on it, but no free iLife suit, so a erase and install will remove what you already have installed.
    You can try to locate your problem without the erase and install method by running through this list of fixes.
    Step by Step to fix your Mac
    But before you do anything, backup your personal data off the machine to a extenal drive and disconnect.
    Most commonly used backup methods
    Because if you have to follow Kappy's advice and wipe and install 10.6 fresh, it will cure your problem in nearly 99% of cases, but you have to rebuild everything. All programs and files.
    How to erase and install Snow Leopard 10.6
    If this is all too much for you, then STOP and call a local PC/Mac service or competant friend to assist you.
    Yuo might need to install more RAM into the machine to make 10.6 run better as well.

  • My iphone id changed to an unused old email, the good email is corrupted and cannot sign on. How can I reset the good id?

    My iphone id changed to an unused old email, the good email is corrupted and cannot sign on. How can I reset the good id?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • How can be reset the security questions in apple account if it been disable

    How can be reset the security questions in apple account if it been disable

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • I have a license for Photoshop CS6 which was installed on a PC that is now beyond repair. How can I install the software on my iMac? I still have the serial number that is registered to my Adobe Id?

    I have a license for Photoshop CS6 which was installed on a PC that is now beyond repair. How can I install the software on my iMac? I still have the serial number that is registered to me Adobe Id.

    Serial numnbers are platform specific so you will not be able to use it for the Mac if it was initially designated for a PC.  YOu will need to perform a platform swap.  See the following for information:
    Change product platform or language
    You can swap languages/platforms for a latest version product if you follow the instructions at the following link:
    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

  • I forgot my icloud password and i forgot the email that i did it with it how can i reset my icloud password?

    i forgot my icloud password and i forgot the email that i did it with it how can i reset my icloud password?

    You are going to need to go to: FORGOT APPLE ID to retrieve your iCloud/Apple ID. Once you know your ID, you can log onto Apple - My Apple ID and click on Reset Password to answer the Security Questions you will need to answer. If you don't remember the answers, you will have to contact Apple Support to have them reset: ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

Maybe you are looking for

  • Screen flickering in windows 8 and 8.1

    Recently I've started to have this problem in both windows 8 and 8.1, where the screen flickers and lines and other oddities dance across the screen. It seems to happen much more in windows 8.1 than in windows 8, but it does still happen in windows 8

  • F110 header text

    Hi, In FI doc generated by F110, the field: Header text is filled by payment run+identification automaticlly, Is this SAP hard coded or can be configured somewhere? Thanks

  • Problems with the & symbol in the term store management

    Hi, I encountered a strange error in the production environment of one of our customers. The '&' symbol is being shown, in the term store management, as this '□' symbol. In our test environment this problem does not occur. Did anyone else encounter t

  • Is it possible to extend volumes with DFS without taking any resources offline?

    I am running two Windows 2008 R2 servers (hosting DFS) within a VMware 4.1 environment. From the VM side of the house additional space was allocated. My question is: Can I simply expand my volume using the Disk Management's GUI to extend the drive (o

  • Mplayer-34426: libX11.so.6: could not read symbols: Invalid operation

    After long job I get /usr/bin/ld: libvo/vo_xv.o: undefined reference to symbol 'XGetWindowAttributes' /usr/bin/ld: note: 'XGetWindowAttributes' is defined in DSO /usr/lib/libX11.so.6 so try adding it to the linker command line /usr/lib/libX11.so.6: c