I am trying to download Adobe Creative Cloud on my new Computer but it wont run the program.

I try to download Adobe Creative Cloud then when the download is done I hit Run and nothing happens.

Dove14 please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html for information on how to open the Adobe Creative software title you recently installed.  Which software title are you attempting to open?  Do you receive any specific error messages?

Similar Messages

  • How can I install Creative Cloud on a new computer? Should I uninstall the old computer?

    How can I install Creative Cloud on a new computer? Should I uninstall the old computer?

    Hi Bussada,
    No, you dont have to uninstall Creative cloud from the other machine. You can use your Adobe ID to download and install the software on the other machine. Please ensure that you don't use both machine at the same time.
    Download creative cloud desktop app from this link.
    https://creative.adobe.com/products/creative-cloud
    Regards,
    Abhijit

  • I am trying to open up my iTunes onto our new computer but do not remember the answers to the securty questions. The e-mail verification is being sent to an outdated e-mail address. How can I fix this?

    I am trying to open up my iTunes onto our new computer but do not remember my answers to the security questions. The e-mail verification is being sent to an outdate e-mail address I no longer have access to. I updated the e-mail address in my iTunes account but it will not send it to the updated e-mail. Is there any way I can fix this?

    Click here and request assistance.
    (80090)

  • I am trying to reinstall Adobe Creative Cloud app on Windows 8 but it won't initize set up

    My hubby acidentally deleted my adobe creative cloud apps and when I tried to redownload Creative Cloud it says it is having problems with it

    Hi Amanda
    I would suggest to run the Adobe Clean tool to remove the software. Then download the updated CC app manager and reinstall the software
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    https://creative.adobe.com/products/creative-cloud
    Thanks
    Scott

  • Creative Cloud : Flash did not install but Application Manager says the program is "Up to Date"

    I tried to instal Flash via the Application Manager the other day, my laptop went to sleep during install and when I woke it back up again the installation had frozen. I closed the manager and rebooted my laptop. The application manager now says that Flash installed and is "Up to Date"
    But the application is not on my laptop... I looked in the adobe folder and there is nothing for flash. Searching comes up with no results.
    I've tried uninstalling and reinstalling the app manager but the same thing appears, I have no way to reinstall Flash. If you have any ideas please let me know!
    Thank you!

    Hi Jeff,
    I am having a similar issue. Application manager says these programs are installed: Ps, Ae, Dw, Sg, Pl, Creative Cloud, but only Air and Premiere show in the Programs and Features panel as having been installed. The directories are all there, too, under Programs, but the programs won't run (nothing on start menu or in the programs list from that).
    In addition, you say to uninstall the Application Manager, but it's not listed on the installed programs either. If I click on the downloaded file for it's intallation, it simply runs the program, as if it's already installed. Shouldn't it be under Progams and Features as an uninstallable program?
    So, first, how do I uninstall the Application Manager? I like the idea of using this simple interface, so would like to continue to use it again after re-install.
    Second, I would try manually installing the programs that are missing, but I don't know if that's safe considering the targeted directories are already full of files and data, as if they were installed, but didn't register properly with Windows to be able to be run.
    I am not blaming Adobe on this, by the way, but I suspect that, because it was taking so long to install all the listed programs, I left the computer on and went to sleep, and possibly some power-saving feature interrupted the installation progress. It's a brand-new, very fast laptop, a Lenovo Y500 with Windows 8, and I just don't know how to control everything on it yet.
    What to do?

  • I'm trying to download Adobe Creative Cloud and getting (Error code: 50)

    What do I need to do about this error code: 50?

    Hi amistadgotti,
    Please use the following Kb article and suggest if this was helpful or not.
    Error "Failed to Install" Creative Cloud Desktop application
    Cheers,
    Kartikay Sharma

  • HT1349 I just got a new computer and downloaded Itunes. I thought that it would automaticaly download all my songs on my new computer, but it wont. What do I do?

    I just got a new computer and none of my ITUNE songs or games are downloading.  I am stressing because I just ordered an IPHONE 4 and I am giving my daughter my old phone.  I cant afford to start all over on my songs and games. HELP

    Your music/apps/etc will ONLY be where you put them.  They do not magiacally appear in other places.
    You need to copy everything from your old computer, or your backup copy of your old computer, to your new one.
    You can redownload some content in some countries:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I want to download Adobe Creative Cloud to my chromebook

    How do I download Adobe Creative Cloud to my chromebook

    You don't.
    Chromebooks run the Chrome Operating System. Adobe Cloud software runs only on Mac or Windows.
    Chrome apps have to be downloaded from the Chrome Web Store
    Find apps for your Chromebook - Chromebook Help
    However Adobe is working on streaming Photoshop for the Chromebook but it's not ready for primetime yet.
    Full-blown Photoshop is coming to Chromebooks | PCWorld

  • Issues Downloading Adobe Creative Cloud On Laptop

    My laptop froze when I tried ot install Adobe Creative Cloud. I can't even shut off the power on my computer, the Adobe Creative Cloud program keeps running. What should I do?

    Moving this discussion to the Creative Cloud Download & Install forum.
    NYJets22 which operating system are you using?  Do you receive any specific error messages?  What exactly is preventing you from shutting down your computer?

  • Downloading ADobe Creative Cloud

    I'm downloading ADobe Creative Cloud and after ten hours its only a third of the way on the progress bar in running package scripts - I foolishly didn't check all system requirements first - so perhaps it can't install - I can't quit installation but this is obviously not working - when I tried to force quit a message said - interrupting the install may damage the machine -   I would like to shut down - but what will this do to my machine - is it a high risk.  Thanks for any advice

    We can't know anything. You have not provided any system information or other details.
    Mylenium

  • I tried to update Adobe Creative Cloud and I got an error code A12E1. What do I need to do so that I can update?

    I tried to update Adobe Creative Cloud and I got an error code A12E1. What do I need to do so that I can update?

    A12... download & install error http://forums.adobe.com/thread/1289484
    -more A12... discussion http://forums.adobe.com/thread/1045283?tstart=0

  • Trouble installing the apps after downloading Adobe Creative Cloud

    I am having trouble installing the apps after downloading Adobe Creative Cloud. The following Error messages show up:
    ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
    ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\KATHER~1.CDA\AppData\Local\Temp\{63EDD438-B4D0-424C-B05A-7990C09D955C}\Illustra tor_1

    Third party payload installer vcredist_x64.exe failed with exit code: 2147942750

  • Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

    Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)
    Uninstalling and installing again - nothing change.

    Hi slawek,
    Please refer to the thread below where this issue has been discussed:
    Error code 50
    Regards,
    Sheena

  • I can't download adobe creative cloud for desktop,error no 50

    i can't download adobe creative cloud for desktop,error no 50

    Error 50 https://forums.adobe.com/thread/1432237 may help
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I have some .PSD files that I am wondering if I can access once I download Adobe Creative Cloud?

    I have some photos saved in a .psd format on my computer from a photographer. I have not downloaded Adobe Creative Cloud yet, but plan on downloading it so I can access these photos in addition to all of the other tasks I will be using it for throughout the year. Does anyone know if once I download Adobe Creative Cloud if I will be able to putt up these .psd files in Photoshop?
    Thank you!

    Moving this discussion to the Photoshop General Discussion forum.
    Kathleenory1 you can always try for yourself.  You can utilize the process listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install a trial version of Photoshop CC 2014.

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