I am trying to download an iWork manual from the Apple website. All I get is a plain black page, even tho' I am following download instructions carefully. I have the latest version of Adobe Reader.
I am trying to download an iWork 09 manual from the Apple website but all I get is a big plain black window. I am following the download instructions very carefully. I know I have the most recent version of Adobe Reader. Using Safari, when I try to "Save As", I get a message saying "cannot export". What am I doing wrong??
Turns out this is an overall problem....any PDF I try to download on line turns up the same plain black page. Doesn't matter whether it is what I tried to download mentioned above, or if it's the latest power bill from our utility company. An UGLY black screen!! I have it set up that downloaded PDF documents should open in Preview.
On the other hand, any PDF documents in my computer files open with no problem.
Prior to installing Lion, most of my activity lately has been converting AppleWorks documents to Pages and, if that doesn't work, I convert to PDF. Other than that, I haven't been fooling around with any settings.
Once again, I appreciate your input....any other suggestions?
Sue W.
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I am getting messages that I can't download and read .pdf files since I have the wrong Adobe reader. I know about their security disasters of course, but I downloaded the latest version of Adobe Reader from the Adobe web site and I have other ,pdf file readers as well, and for some reason they won't work either. I have 5 computers running top end processors and RAM. By this I mean I have one, this one which I am using that has an AMD Phenom Black 3.2 Quad-core with 8 GBs of Corsair top DDR2 RAM, my other two AMD have either an Athlon II triple core with 4 GBs of DDR2 Corsair RAM, one with the Phenom X4 965 3.4 GHz Quad-core with 8 GBs of their best DDR2 RAM, and two Intels with the i7 920 Processors using the triple channel 1366 socket processors and one with 8 GBs of low latency DDR3 RAM and the other with 4 GBs of the same RAM. I am getting the message on this one, which has a fresh install of XP Pro X64 operating system, as do the other 4 as well. I have run Avast Business Pro Anti-virus on this one, which I am getting the message on with a single result which I deleted, and also both Spybot Search and Destroy, which came back clean as well as Malwarebytes Antimalware, which got a lot of tracing cookies now removed, and SuperAntiSpware which also found a few cookies also now deleted. Can you tell me what I need to do to get these files to show as .pdf files rather than as a clean blank page. One other issue is that I wish to know how to turn off my downloads so they are saved and Mozilla will give me the option of returning them instead of me losing them all together as it does now. Thanks for your assistance. If there is another Adobe reader I should download and install, could you provide me with the link to it? I appreciate your assistance here
== When I download and try to read a .pdf file and when I am asked to turn off all Firefox files and if I do, I lose them since I need to know how to save them without rebooting my computer.Brilliant! Problem solved! Thanks so much.
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I have the Mac OS 10.9.4 I am unable to read PDF's, so thought I would download the latest version of Adobe Reader. It will not install. Is it comparable with my Mac OS?
More information would be good.
What do you mean by "unable to read PDF's". How are you trying to read them and what exactly happens when you try?
so thought I would download the latest version of Adobe Reader. It will not install.
Again, what exactly is happening?
And yes, the latest version should be compatible with your OS. -
I downloaded the latest version of Adobe Reader (11.0.07) and installed it. Message said install successful. But APEX learning software does a check to see if my system has Adobe Reader and it says I still need to install it. What's up? This has happened to me numerous times throughout the years. I need to get to the bottom of this problem. Thanks for your help.
You still don't give us the message you are receiving. My guess: you are trying to open a PDF in a browser that uses its own PDF viewer, not the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
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I have downloaded the latest version of Adobe Reader, but I am unable to use it. How do I launch it?
You can't open it from the Applications folder?
The pre installed Preview app in your Applications folder can open PDF files. -
I recently downloaded the latest version of Adobe Reader for my MacBook Air and now when I try to open a new pdf I get the Adobe logo and text in Japanese and nothing else. The pdf doesn't open. Any suggestions? I never had this problem until my cache was cleared and I had to re-install Adobe Reader. Any help would be appreciated.
Just to say I am having exactly the same issue on my MacBook Air. I can't remember what I did but after this happened a few times, and once I had clicked on the Japanese pop up, I managed to do something that now means I get the pop up in English, saying 'Adobe Reader blocked for this website'. When I click on it it asks me to trust the content and then I get a bar with the text in Japanese. Eventually the pdf does open. However it's very irritating that I have to trust every pdf individually which I never had to do before the latest upgrade, and I don't understand why I get messages in Japanese. I will be interested to see whatever answers other more technical people may provide!
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System requesting latest version of Adobe reader to view file - URL provided, followed the download process however still cant open document. Help?
Hi becl43227859,
Can you please provide the following info:
1. What is the error message that you are getting?
2. What was the URL that was provided?
3. Are you getting this error for a specific document or for all of them?
4. Can you try downloading Reader DC from Adobe Acrobat Reader DC Install for all versions and re-installing on you machine.
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I have a new version of adobe reader for android on my tablet now i cannot delete files
I have a new version of adobe reader for android on my tablet. Now there is no delete tab to get rid of old files
Sorry, I was asking about the version of your Android operating system. But if your PDF documents are not stored on an SD card, it does not matter which Android version you have.
To permanently delete a PDF document from your Android device using Adobe Reader,
In the Reader home screen, tap Documents in the left pane.
Long press (press & hold) the PDF document that you want to delete.
Tap the trash can icon in the top toolbar.
Please note that there is no Undo for the Delete operation.
If you have many files that you want to delete, it would be easier to download and install a File Manager app and delete files at once. -
Just installed latest version of Adobe Reader on Windows 7: "Adobe Reader has stopped working" msg
Just installed latest version of Adobe Reader on new desk top with Windows 7. Most PDF files allow conversion to Word. Some do not allow conversion, only allows Adobe Reader XI, but I get "Adobe Reader has stopped working" message. Downloaded latest XI security update. Still get the error message that i has stopped working.
Wrong subforum? Goto the list at forums.adobe.com and check the right one for Reader
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I am having trouble running the latest version of adobe reader 10 how can i resolve this
i am having trouble running the latest version of adobe reader 10. i have adobe 9 which is fine but i'm not able to do certain things on certain sites without 10. how can i resolve this?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I have just installed the latest version of Adobe Reader but it is not working. I just get a blank
I just downloaded the latest version of Adobe Reader. It is not working. I just get a blank black screen.
Disable Protected Mode via the registry. Download, unzip, then run the attached registry script
~Deepak -
Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test tomorrow. I have deleted and reinstalled the application. I have rebooted. I have made sure my PDF's are associated with the program. Every PDF on my computer won't open and I get the same error message. It simply says Attempt to access invalid address. How can I fix this? Thanks.
Hi Don,
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
Note: Please take a backup of the registry before attempting this change.
Regards,
Rave -
I have a MAC OS X version 10.9.2 I've installed the latest version of Adobe Reader but cannot ope
I have a MAC OS X version 10.9.2 I've installed the latest version of Adobe Reader but cannot open any documents.
im trying to open a pdf file on a web site and i can only manage to open the file i only get the following message.
Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser. -
I need to get the latest version of Adobe Reader. Is this still free? How can I receive automatic upgrades?
Of course the free Reader is still available: http://get.adobe.com/reader/
To get automatic updates set the Updater in the Reader Preferences. -
Even I have the latest version of Adober reader I still can not open pdf file on safari
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Save the file locally, open the Reader application and try to open it from there. If it still doesn't work provide the full details of your OS, Reader version and the exact error message you're getting when you try to open the file.
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