I am trying to download CS5.5, which I purchased. But I can only find the upgrade software to download. Where is the non-upgrade version of CS5.5???

There is no upgrade version. The serial number that you use dictates whether or not the software is treated as an upgrade. If you purchased it as an upgrade then the serial number you have is an upgrade serial number and that will require you to provide proof that you qualify ro install/use the upgrade.

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HT201272 A few songs from my old purchase is not available for download. It shows as purchased but I can't download it. Please help me resolve this problem, what do I need to do to enable download for all my purchased songs/movies etc. - Avinash

Hi,
A few songs from my old purchase is not available for download. It shows as purchased but I can't download it. Please help me resolve this problem, what do I need to do to enable download for all my purchased songs/movies etc.
- Avinash

The purchases are probably hidden:
http://support.apple.com/kb/ht4919

I have bought photoshop elemnts 12 and have a CD, but there where no serialnumber in the box or on the folder. What shall I do to activate. Have tried to search a support number in Sweden but i can´t find any.

I have bought photoshop elemnts 12 and have a CD, but there where no serialnumber in the box or on the folder. What shall I do to activate. Have tried to search a support number in Sweden but i can´t find any.

Find your serial number quickly
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

I bought an audiobook on itunes on my PC and my itunes record says it was charged but I can't find in all of my libraries nor in the check available downloads? Please help.

I bought an audiobook on itunes on my PC and my itunes record says it was charged to my card but I can't find in all of my libraries nor in the check available downloads? Please help.

Your other music shows under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your Mac's iTunes, and in the Purchased tab in the iTunes store app on your phone - if they do then are you signed in with the same account or is that album hidden (hiding and unhiding) ? Is the laptop the computer that you normally sync the phone to (e.g. could you sync it), and could you copy the album from the laptop to your Mac Mini e.g. via file sharing, a flash drive etc (copying music)

I have downloaded the Fliqio clock which is great - but I can only have it as a screensaver until I lock my phone

I have downloaded the Fliqio clock on my iPhone 5s which is great - but i want to keep it as a screen saver when I lock my phone, but it does not allow this
It will only appear if I do not lock it
Can anyone help please?

Third party apps cannot do much to change the lock screen. Music apps are about the only exception I know of. Some clock apps have a setting to disable auto lock while they are running. I generally use that type of setting when I'm using my iPhone as an alarm clock. As you'd be likely to have your phone plugged in overnight anyway, this shouldn't be a problem.

I am trying to remove iTunes and re install it but I can't find iTunes 64.msi

I recently have been trying to update my iTunes and my computer said it could not find the "iTunes64.msi" file and I could not locate it myself. I have tried to download numerous "clean up" programs but every one I try leads to a download that I cannot complete and get to because of surveys, other program downloads etc... Any help would be greatly appreciated. I am also using Windows 7.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT4059 I downloaded a book on my iPad but I can not find it. I thought there would be an icon on my app pages for the book but there is not. Where do I go to get the book?

I purchased an I book for the first time and now I can not find it. I thought it would bean icon on my apps page. Where did it go"?

How/where did you buy it ? If it's an ibook from Apple then you can only download and read them in the iBooks app on an iPad - if you have the iBooks app on your iPad, and that book doesn't show on the bookshelf in the app, then you should be able to redownload it via the Purchased tab in the ibookstore in the app.

HT1657 I downloaded a movie on my iphone4 but I can't find it anywhere on my handset to play, any ideas?

I paid for a rented movie from the iTunes store, after waiting over 2 hours for it 2 download it diss appeared. I now can't find it on my phone, any ideas? It's not in my purchased section with my other films but when I find it again in the store it says it is downloaded.......help?

Welcome to the Apple community.
Have you looked in your video app.

HT201272 I bought the VDownloader pro app and would like to download it on my other devices but I can't find it on my accounts

Anybody can help I have several devices and can't find the app on my account and it is not hidden

If you downloaded it,
connect the device you want to have it on,
in iTunes Page Apps, find it in the list and click "install" and it wil be installed on the device when you syinc.

HT1660 I have downloaded two podcasts from ABC radio, but I can't find them?

I am a very new user of iPad, only a couple of days. I have downloaded podcasts from ABC radio but can't find them, any ideas?

Since you've posted your question in iTunes forum, I assume you have downloaded these Podcasts into iTunes and that you cannot find them in iTunes. Is that correct?
How did you download them?
Did you download them through iTunes as Podcasts? You would have seen them appear in the iTunes Download window.
Or did you download them directly from the ABC website, as MP3 files to a folder on your computer?

I have an old version of Photoshop and wish to download it onto my new laptop but i can not find the serial number or a link to do this. can you help please.

I have an old version of photoshop and would like to install it on my new Laptop but I cant find the link or the serial number. can you help

Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

I have a new laptop and am trying to download I tunes. When I do it says it's already there, but I can't find it.

I have a new laptop and am trying to download I tunes. When I do, it says it's already there, but I can't find it.

When I do, it says it's already there, but I can't find it.
Is it taking you to the "Thank you for downloading iTunes" page, but then nothing seems to have downloaded? Or is something a bit different going on?

Download i bought says it is in the itunes music folder but i can't find it

I bought two albums last night (not from itunes store) and attempted to download them. During this the computer froze for a minute. The download appeared to finish. When I checked my itunes library tho i could not find the albums. This morning I attempted to download again and got a message saying these files already existed did i wish to replace-which I did. But I can't find them anywhere.
To dowload I clicked the download button. Selected 'save' and clicked My music- itunes-library-music.

I suffered the same issue here is a bit of information on the issue.
XP Pro over wireless (always worked before) and installed the latest ITunes (released 7/15) upgrade.
Will not reliably complete a download. Hangs on conformation from the system that the file is there. The file isn't so it never completes.
If you quit ITunes and the restart it, ITunes will not continue downloading those songs because it thinks it completed the download. So those songs are now lost.
When shutting down the computer you will find orphaned Itunes processes that are consuming resources and require a kill signal.
This is a rather large bug for windows users and needs to be addressed as quickly as possible. Personally I am out $25 at this moment and am spending time trying to get the issue resolved
This is a rather

HT5022 I'm trying to add a "new client" to my wireless network using Airport Utility, but I can't find that option in the new version. I've downloaded all available updates of the OS and the utility.. Help!

I'm trying to add my HP wireless printer as a "new client" to my wireless network using Airport Utility, but I can't find that option in the new version. I've downloaded all available updates of the OS and the utility.. Help!

Why would you need to ADD a new Client. Unless the APE sytem is completely different then any other Wireless router the printer should get an IP address from the router. That is IF the printer is setup to get an IP from the LAN DHCP server.
Now you may want to make that IP it does get a Staticly assign IP address so it never changes, which will screw up printing if it does change. But i don't know if you can do that with APE routers.

I have an installation CD Adobe Acrobat 9 Pro with teh Serial No/key. Now I bought a tablet that has now CD drive. So I tried to download the Acrobat 9 Pro from the Adobe hoempage, but failed. I can only find the link to something like an extended version

I have an installation CD Adobe Acrobat 9 Pro with teh Serial No/key. Now I bought a tablet that has now CD drive. So I tried to download the Acrobat 9 Pro from the Adobe hoempage, but failed. I can only find the link to something like an extended version. So how do I have to proceed , where can I find the proper link. My system has W 8.1 32 Bit.

Try the download below...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

I am trying to download CS5.5, which I purchased. But I can only find the upgrade software to download. Where is the non-upgrade version of CS5.5???

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