I am trying to get a free trial of Photoshop and when I try to run CreativeCloudSet-up nothing happens.
I am trying to get a free trial of Photoshop and when I try to run CreativeCloudSet-up nothing happens. Can you please Help me so I can start using my free trial? How can I fix this?
We can't know. You have not provided any system information or other technical details. If the setup doesn't even start, most likely your system doesn't meet the requirements.
Mylenium
Similar Messages
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[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]The answer is as John T Smith says - you need to meet minimums. Here lies an interesting thought for the future. When Adobe, as it surely will, decides not to support current operating systems, it will dictate when everyone has to update their computers because we no longer own the software so will in effect be forced to update at least the operating system in order to run the software. This is quite different from previous situation because we could then choose to keep an older version of PS that was indeed compatible with our existing computers. Wait for the outcry when it happens!
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I am trying to get the free trial to cc but it said there seems to be a problem with the files (Error code: 205) please help
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
I am trying to INSTALL the free trials of AI and PS when I click on the link to install it goes to another page says installing but nothing is happening. I have the FREE TRIAL Creative Cloud Membership.
I am getting very frustrated with this. When I try to install the Creative Cloud thing it asks me to pay even though it says try for free.Hi Mirrormonolith,
Please try the following steps assuming its a MAC:
1) Open Activity monitor and Force quit Adobe CEF Helper, Creative cloud, Adobe IPC Broker & Crash Deamon if available.
2) Try to open, if doesn't work then go to Applications>> Adobe Creative cloud>> Right click>> Get Info>> Click on the Add sign>> Select the user you are logged in>> Give Read and write access.
3) If that doesn't work then enable the root user and launch to update there, check this link on how to enable/sign in to root user Enabling and using the "root" user in Mac OS X
Please let me know of that worked.
-Ankit -
I am trying to download a free trial of photoshop for my macbook pro and it says there is an error and that the requirements for the new version is not supported for the mac I have. I have looked at the list of requirements but have no idea how to tell what I do and do not have?
Apple Menu --> About this Mac.
Mylenium -
I am trying now for more than a week to download the free trial of photoshop and still was not succe
I am trying now for more than a week to download the free trial of photoshop and still was not successful
Well, since youi did not provide any system info or other details, you might as well try for another week. We know nothing about your operating system, what browsers you use, what network connection and so on. Start here:
Direct Download Links for Adobe Software
Troubleshoot Adobe Download Assistant
Mylenium -
I'm trying to download a free trial of InDesign but when I click the download button, nothing happens...does anyone know why? Thanks.
Hello,
sometimes the "opm.db file" is the culprit. In this case you should delete it.
And if it doesn't work still after that, as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter -
my i phone screen is black i cannot access anything. i am trying to get my photos off of it and when i connect to i tunes it says my phone has a passcode which i cannot enter because my phone is black
It's too late. If you had been syncing your phone with that computer prior to the screen failing, it wouldn't be asking you for a passcode...
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i am trying to get my apps on my iphone and when i click sync it says backing up files and it takes hours for it to go up but it says can't finish back up wat do i do
dplum12
What computer operating system is your Premiere Elements 12 running on? Did you have the opportunity to update 12 to 12.1 Update yet using an opened project's Help Menu/Update? If not, please do so when you get the opportunity.
For now I will assume that your computer is Windows 7, 8, or 8.1 64 bit. Please try the following suggestions to overcome your Premiere Elements Sign In issue.
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
and, if you get any messages about Internet connect and the computer clock, please review the following
http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
Please let us know the outcome.
Thank you.
ATR -
When i try to delete in Bridge, nothing happens... nothing gets deleted... what do i do
when i try to delete in Bridge, nothing happens .. nothing gets deleted... what do I do
Generally when a file refuses to delete, it is some type of permissions issue, either that file or folder has the permission settings set to refuse editing of files, or
The file is being used in another program and is therefore locked to keep other apps from editing/deleting the file.
Right click on the file and choose to view in your OS's file browser and try to delete from there. It may give a better error message if something is wrong. -
I'm trying to get the free trial
I'm trying to get the free premiere trial but it says "You are running an operating system that Premiere Pro no longer supports."
upgrade your os, Apple - Upgrade your Mac to OS X Mavericks.
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Hi, I am having issues downloading the free trial of Photoshop. I get the errors below occurring whenever I try and download. I have managed to download lightroom without any issues but was wanting to try them both out to then look at purchasing the monthly option. However would be a bit difficult if I can't download Photoshop! Any advice much appreciated.
The error code says "ERROR: third party payload installer vcredist_x64 failed with exit code: - 2147024546
and
"ERROR: Failed to install Microsofy Visual C ++ 2012 Redistributable Package (x64)"Rebeccafield2012 from the error you posted it would appear that the Microsoft Visual C ++ 2012 Redistributable Package (x64) component of your operating system is damaged. I would recommend that you reinstall the most recent Redistributable from Latest Supported Visual C++ Downloads - Microsoft Support.
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When I try using FaceTime it doesn't seem to work. When someone face times me all I get is a missed notification. An when I try to FaceTime someone it tells me to connect to wifi please help.
Alright, when you are attempting to FaceTime someone, are you connected to WiFi? With the iPhone 4, it does not support using FaceTime over the cellular network, you will need to be connected to Wi-fi.
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I have been waiting to get Photoshop all of 2014 and now I finally can. I tried downloading the free trial but then it took me to a page that said I could not download it because it was not supported. I am using a 2008 iMac that I got for christmas. Please help I really want photoshop!
check the specs to see what versions you can use, System requirements | Photoshop
(but you'll only be able to purchase cs6 or later.)
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
When I downloaded Creative Cloud it made me set up an account, download, verify my email. Now when I go and double click or right click and run, or right click and run as an administrator, Creative Cloud does nothing.................. I just want to download a trial of Photoshop to see if it will let me edit my images the way I need them done... If it works I plan on purchasing it because I will need to edit pictures repeatedly. It is quite frustrating when I try and download Photoshop and it makes me download this other thing to make it more "seemless" but then it doesn't even work. Now when I go to try and download Photoshop it just redirects to the Creative Cloud website and pops up saying it has to open something outside of Google Chrome. If I hit cancel, it does nothing (obviously), if it hit launch, it still does nothing...................... What am I doing wrong here???
Please provide your operating system details along with the version of PS you are trying to download.
If possible, paste a screenshot of the error that you get on Creative Cloud desktop app. FAQ: How do I capture and post a screen shot or video?
~ Arpit
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