I am trying to get iOS 7, but I need to download iTunes 11.1 first. when i try to install it, it says that some files could not be saved and it won't install

My macbook air will not download itunes 11.1 because some of the files could not be saved? Need it to download ios 7

That would be my first guess. You might be trying to install the 32 bit version of the program.
Update the thread with more info on your apple software etc if its a 64 bit install you're trying to perform.

Similar Messages

I am unable to successfully install itunes 10.5. I can download it, but when I go to install the program it says that a program could not be run and it won't give the name of the program. I have the vista 64-bit system.

I cannot install iTunes 10.5. I can download it, but when I go to install it says that a program cannot be run and it won't give the name of the program. I have the Windows Vista 64-bit system.

That would be my first guess. You might be trying to install the 32 bit version of the program.
Update the thread with more info on your apple software etc if its a 64 bit install you're trying to perform.

When trying to Sync my iPhone i got a message saying that my phone could not be read and that it should be restored, upon doing so i got another message saying the iPhone software update server could not be contacted what do i do?

When trying to Sync my iPhone i got a message saying that my phone could not be read and that it should be restored, upon doing so i got another message saying the iPhone software update server could not be contacted what do i do?
I have now discovered that i cannot update or restore any of my devices

Were those items purchased or downloaded under a different apple ID than what you are logged into on the phone?

Trying to backup one of my iPhoto libraries I keep getting a error message that basically says that the file could not be backed up because there is another file on the external drive with the same name, etc. There is no other file.

While trying to copy one of my iPhoto libraries to an external hard drive I get the following error message "You can’t copy “iPhoto Library old” because it has the same name as another item on the destination volume, and that volume doesn’t distinguish between upper- and lowercase letters in filenames." There is no other file on the external drive with this name. I have asked this question before and was told that there are some duplicate photos (files) in my library and I needed to go to "show file contents" and look at certain files to find duplicates and delete the duplicates. I did all of this and the library will still not copy and always stops copying in the exact same place on each attempt. Any help would be greatly appreciated.

You've been deleting your actual Photos.
Don't change anything in the iPhoto Library Folder via the Finder or any other application. iPhoto depends on the structure as well as the contents of this folder. Moving things, renaming things, deleting them or otherwise making changes will prevent iPhoto from working and could even cause you to damage or lose your photos.
Best way forward now is to recover the surviving Originals from this library and start over from scratch.
Regards
TD

HT1491 When trying to buy extra lives for a game I get a message saying that the purchase could not be done and to contact Apple support

When trying to purchase Extra Lives I get a message stating that my purchase can not be done

You need to contact Support
http://www.apple.com/support/itunes/contact/

I have an SD card that my husband uses for a trail camera. The camera does not have a delete function for the pics, so I put the SD card in our MAC and we can view the pics but when I go to delete them it says that the files cant be deleted. What can i do

My husband has an SD card he uses for his trail camera. We put it in our mac book pro and can look at the pictures but when I go to move them to the trash it tells me that the files can't be moved to the trash because they cant be deleted. I have Nikon camera software on my mac and it pics up and asks if you want to import the pics and if you want them deleted from the devices afterwards. I tried that but I get a message afterwards that says that some files were not able to be deleted. When I go to check, none of them were deleted. How can I clean of the SD Card? I do have a camera I could stick it in, it would just be nice to know how to do it from my mac. Also, the files are jpg. if that matters.

AFAIK cameras offer their own built-in format utility for inserted SD cards. You should use that. Otherwise, refer to the manual that came with your camera to determine precisely how your SD cards need to be formatted to work properly. Personally, I'd suggest Partition Scheme: MBR, and Filesystem: FAT32.
Try to limit the number of formats you perform on the SD cards, though, as you're reducing their lifespan. I believe formatting causes re-writes to a portion of the SD card that has fewer read/write cycles than the rest of the card as a whole.

I am using an I phone 5 in Germany and trying to get text messaging to work through the hands free Bluetooth connection on a Honda CRV. It keeps telling me that text messaging is not a feature of my phone. messages come in on the phone.How to resolve ?

I am using an I phone 5 in Germany and trying to get text messaging to work through the hands free Bluetooth connection on a Honda CRV. It keeps telling me that text messaging is not a feature of my phone. messages come in on the phone.How to resolve ?

mono 8 bit 8k is 64kbps, yes. 8 bits times 8,000 = 64,000 = 64k bits/sec.
And yes I think that's a typo - there's no such thing as 'Mone' that I've ever heard of...
But you might want to check to find out if this is a mu-law non-linear format, possibly - there are several ways that 8 bit 8k wav files can be encoded, and typically phone systems don't use linear ones. If you have a log-in to Zultys' user-base system they have an FAQ there, I believe - the answer might be in that, and it won't cost $500.

I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!

I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!

What OS on your Mac?
What iOS on your phone??

After I tried to update my ipod to iOS 5, my ipod screen turned to the screen of the cherger cord pointing to the iTunes symbol. when I try to restore it, it says that the 3014 error has occured. I went to check for support on iTunes and i did download t

After I tried to update my iPod 4 to iOS 5, my screen turned to the USB cord pointing to the iTunes symbol. When I try to restore it, it says that the 3014 error has occured. I went to check for support on iTunes and I did download the latest version of iTunes (11.1.1). I tried to restore it again and the same error occured. I dont understand half of the instructions for the resolution of the 3014 error code so I did the instructions that I understood and nothing has changed. Please tell me how I can fix it.

Just what do you not understand?
Did you try:
Try to restore from another known-good computer and network.
Error 3014
This error occurs when iTunes can't reach gs.apple.com in a timely fashion. Follow the steps below to contact the iOS software update server gs.apple.com.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

When trying to download apps to my ipad, I get a message saying a secure connection could not be established and to check my date and time settings?

When trying to download apps to my ipad, I get a message saying a secure connection could not be established and to check my date and time settings. Can someone tell me what this means and how to fix the problem?

It's a POP account. I decided to clean up my mailbox today after noticing the computer was real slow after USA Today started sending their daily top stories with new graphics. Also before I noticed the problem with mail deletion - two things happened. 1) I updated security sofware as prompted by Apple and 2) downloaded Mackeeper and went throught some preliminary scans but did not buy their package. Thanks forn nstaying with me.

Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible

Hello, Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift+restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible" I need some help on this.

The messages are saying you have a 2G iPOd. Those canonly go to 4.2.1. Apple only made 32 and 64 GB 3G iPOd. A 32 can be either. To further identify yours:
Identifying iPod models
Enter SN hee:
Apple - Support - Check Your Service and Support Coverage

HT1933 I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found. I have used the gift card previously with no issue. How do I fix

I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found. I have used the gift card previously with no issue. How do I fix it?

Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
If they don't appear in that link then have you got them on, for example, an external drive ?

I have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?

i have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?

Hi, and welcome to Apple Support Communities.
Mac OS X 10.5 is not a free download. You have to buy it.
http://www.amazon.com/Mac-OS-Leopard-10-5-10-51/dp/B0012RAVRC
Not all iBooks are compatible with Mac OS X 10.5. Check out the system requirements here:
http://support.apple.com/kb/HT3759?viewlocale=en_US
Good luck.

HT201269 I am trying to restore my phone, however it says that the iphone could not be activated because the activation server is temporarily unavailable. I have tried again a few times but still the same. Any suggestions?

I am trying to restore my phone, however it says that the iphone could not be activated because the activation server is temporarily unavailable. I have tried again a few times but still the same. Any suggestions?

Was your phone ever locked to a different phone carrier than the one your on now?
If so how was your phone unlocked?
Very rarely is the server unavailable.
Is your phone jailbroken or was your computer used to jailbreak a device?

TS3694 when doing a restore to try and solve a wifi problem with my iphone 5 i got past the point where the software was extracted from my phone but then an error message came up saying that the phone could not be restored because of an unknown error (301

when attempting a restore, as suggested, to try and fix a week wifi signal on my iphone 5 I got past the point where the sopftware was extracted from my phone but then an error message appeared saying that the phone could not be restored becase of an unknown error (3014). I have tried about 20 times to make it work after trying a number of suggestions I have seen online. My phone gives me know response accept showing a picture of the cable and the itunes symble an the screen permanently - please help

Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

I am trying to get iOS 7, but I need to download iTunes 11.1 first. when i try to install it, it says that some files could not be saved and it won't install

Similar Messages

Maybe you are looking for