I am trying to get music off another computer but when i go to plug in my phone it says Apple Mobile device service is not started
I am trying to get music off another computer but when i go to plug in my phone it says Apple Mobile device service is not started
Hi Mileymarie,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPhone connecting to your PC:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If an iPhone, iPad, or iPod touch is not recognized in iTunes on Windows, the Apple Mobile Device Service (AMDS) may need to be restarted. Alternatively, you may see the following error when connecting your device:"This [device] cannot be used because the Apple Mobile Device Service is not started."
This document explains how to restart the Apple Mobile Device Service on Windows XP, Windows Vista, and Windows 7.
Restart the Apple Mobile Device Service (AMDS)
Set the Apple Mobile Device Service Startup type to Automatic
Remove and reinstall iTunes and AMDS
I hope this information helps ....
- Judy
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