I am trying to install an extension that requires FF 4.0. I downloaded 4.0 yet the extentsion says I still have 3.6.16 when trying to install.
I have uninstalled and reinstalled FF several times. When I try to install the extension (that requires FF 4.0), I get a pop-up that says I am still using an older version of FF and asks if I want to upgrade. When I click on "About Firefox", it says I have 4.0. In February, I downloaded FF Beta which I understand could be a problem. I also have read that you need to manually delete Beta files which I have done. I did a system search to see if any Beta files exist and no further files were found. I just want to make sure FF 4.0 is installed and be able to install the FGS extension.
Thank you, cor-el, for your reply. I clicked on the link you provided, and it took me to Create a New Article. I'm assuming an article already exists for this. Can you instruct me on how to view this article. This is the first time I have ever had to refer to Mozilla Help. I have tried to do this on my own, but am having difficulty. Thanks for your help.
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hello
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Attachments:
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