I am trying to install firefox on my laptop and it keeps telling me that i don't have a profile and that the system can't be downloaded

how can i download firefox onto my laptop

Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.
You might try Photoshop Elements also.
PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements

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