I am trying to link coc between a new ipod and my iPad. The iPad was the old device. I did as I was supposed to by logging in the Game Center, then opening coc, and went thru the tutorial. The Game Center keeps trying to load the new village on my iPad an

I am trying to link coc between a new ipod and my iPad. The iPad was the old device. I did as I was supposed to by logging in the Game Center, then opening coc, and went thru the tutorial. The Game Center keeps trying to load the new village on my iPad and not the other way around. It basically is trying to make my old village the new village, meaning I lose a lot of progress. How do make it combine the 2? If I cannot, is there a way to remove the new village off the Game Center and add the one I want to be saved? Thank you.

You'll have to contact the app developer for help with this.

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I just went to open itunes, and it says 'unable to read itunes.itl because it was created by a newer version of itunes'. I googled it, someone said to change the 'itl' to 'old', so I did. I was then able to open itunes, but there was no music in there.

I just tried to open itunes on my Macbook, and it says, "the file ituneslibrary.itl cannot be read because it was created by a newer version of itunes. I googled it, and someone suggested to change 'itl' to 'old', which I did. I was then able to open itunes, but nothing was there of my library. Have I lost my entire itunes library? Please say it ain't so ...

Hi,
By changing itl to old you made iTunes create a new blank library.
You may be able to use a previous iTunes library which are created when you update itunes. Therefore delete the current itl file, go to previous iTunes library folder, select the one that is most recent one before you made updates to iTunes. Move this to replace the one you moved to trash. Rename to iTunes library.itl then open iTunes.
Jim

After prompted to update 10.9.1, my MacBook Pro updates and went thru restart but failed...I tried to start my book and gray screen, Apple logo both on, chime sounded, then went to progress bar, less than half macbook shuts down...did few times, same!!

After prompted to update 10.9.1, my MacBook Pro updates and went thru restart but failed...I tried to start my book and gray screen, Apple logo both on, chime sounded, then went to progress bar, less than half macbook shuts down...did few times, same!!
Go to system repair, there is a prompt that cannot repair live etc....I don understand!!! Help, I need the book for work tomorrow!!

Thanks clintonfrombirmingham...
After clicking "repair disk" it says DISK UTILITY STOPPED REPAIRING MACINTOSH HD, DISK UTILITY CAN't REPAIR THIS DISK. BACK UO AS MANY OF YOUR FILES AS POSSIBLE, REFORMAT THE DISK, AND RESTORE YOUR BACKED -UP FILES....
written in red: ERROR: DISK UTILITY CAN'T REPAIR THIS DISK,,,DISK, AND RESTORE YOUR BACKED-UP FILES.
how can I back up when I cannot even start my macbook? I am stuck here and have lots of important files in the hd... Please help me? Thanks you!

I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?

I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?

Hi ingaosk,
Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

HT201272 I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I

I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I get the refund on them?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

Click here and ask the iTunes Store staff for assistance.
(102938)

TS4139 I had 2 MobileMe email addresses, but only went thru ICloud process with one (my main address). Now the secondary address is not working with iCloud. Did I have to go thru the process with both addresses? Can I get that address back?

I had 2 MobileMe email addresses, but only went thru iCloud process with one (my main address). Now the secondary address is not working with iCloud. Did I have to go thru the process with each address? Can I still get that secondary address to work with iCloud?

It was totally separate. I just now went back to a previous email from Apple to that secondary address which urged me to transition to iCloud. I followed the link and it prompted me thru the process and the address is now able to send/receive emails. Thanks.

I tried to transfer my music from my ipod but it said that I had to authorize it, I did then it sais that the computer is authorized but that it was unable to transfer the music.

I just recently had to restore my computer to factory settings and when I redownloaded iTunes and tried to transfer my music from my ipod but it said that I had to authorize it, I did then it sais that the computer is authorized but that it was unable to transfer the music. This happens every time except with my ipad where it tells me it can transfer over my apps. What should I do?

See TS1389 - iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
See also Recover your iTunes library from your iPod or iOS device.
tt2

My ibook keeps shutting down completely with the date to reverting back to 1969. i restart only after i plug in charger it lets me, then change date and save. the next time i use same thing happens, safari, iphoto, email are the only ones i have used.

my ibook keeps shutting down completely with the date to reverting back to 1969. i restart only after i plug in charger it lets me, then change date and save. the next time i use same thing happens, safari, iphoto, email are the only ones i have used.
please help! i am at a loss here.
thank you, movie lady
ibook g4

The iBook does not have a backup (PRAM) battery. It only has the main battery and a small capacitor which maintains the settings long enough to do a battery swap. If the battery is dead, what you are seeing can happen.
If the battery is not a problem (or even if it is), you could try resetting the PMU and see if that helps.

HT1766 After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music s

After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music screen?

Well, it's certainly behaving as though the phone that was backed up was synced to a different iTunes library.
I'm going to throw one more thing out there... Yes, you backed it up to this computer... Was the phone previously set up to sync with this computer? Or was it syncing with a different computer and you just backed it up to this one?
You may have to end up setting it up as a new device and rebuilding the phone by manually re-syncing your data, apps, music, etc. to the phone.
Trying to keep your library on a different drive can be tricky. If iTunes starts up and the library isn't available, it may end up generating a new library ID, meaning that you could easily find yourself in exactly the position you're in now...
I'm curious why there was a need to restore your phone to begin with... It may not have any bearing on this at all, but it could.

MY new Ipod Nano does not hold a charge. I use it mostly as a watch, perhaps look at it 5 or 6 times in 8 hours, and leave it in sleep mode the rest of the time. I drains to the red line in less than 2 days. My husband's nano will last a week this way.

MY new Ipod Nano does not hold a charge. I use it mostly as a watch, perhaps look at it 5 or 6 times in 8 hours, and leave it in sleep mode the rest of the time. I drains to the red line in less than 2 days. My husband's nano will last a week this way. I thought it drained because of looking at photos, so I quit looking at them and it made no difference. Am I doing something incorrectly to cause this short battery life?

You are still under warranty if your iPod is "new." Take full advantage of it by either calling iPod tech support, Apple Care if you have it or take it in to an Apple store or an AASP. Whichever is more convenient for you.

I changed out my old cell phone for a Motorola zoom and now the zoom has my old phone number associated with it's sim card. I just purchased a Samsung Android cell phone and would like to trade the sim from my new to cell to the zoom so I can have my old

I changed out my old cell phone for a Motorola zoom and now the zoom has my old phone number associated with it's sim card. I just purchased a Samsung Android cell phone and would like to trade the sim from my new to cell to the zoom so I can have my old cell phone number back. The problem is the sim cards are different sizes. Is this something I can take to a store and get switched out?

SRCLARK,
Great question! You can go to the store and get a replacement SIM card at the store. Any corporate store will be more than happy to help replacing your card. http://bit.ly/3SdsA
RobinD_VZW
Follow us on twitter @VZWSupport

Today i open page in my iPad there is no my old document at all just 6 newly doc in my iCloud. what happen?, today i open page in my iPad there is no my old document at all just 6 newly doc in my iCloud. what happen?

today i open page in my iPad there is no my old document at all just 6 newly doc in my iCloud. what happen?, today i open page in my iPad there is no my old document at all just 6 newly doc in my iCloud. what happen?

SonOfTheSouth wrote:
Also, unwanted down volume change, by pressing of the volume button, can happen in many ways such as in a pocket, carrying it in your hand, passing the phone around, lots of ways.
As far as the phone is locked, the volume key will not function .. so this should not affect the volume level.
SonOfTheSouth wrote:
I'm ranting about it to you fellow Lumina users. If you experience this, if it bugs you, if you agree that it's more than a mere tech glich nuisance, that it's causing missed calls for family and business, then please post in on this Lumina Community and demand a fix for it.
This being a User-to-User forum, what you suggest may not have the indended effect. But, you may add your vote HERE to the most appropriate 'feature request' ..

HT1338 Just bought a new iPod - says I need itunes 10.7 - downloaded it, now says I need to update my OS software. I go to update my OS software and it says I'm up to date - any advice?

Just bought a new iPod - says I need itunes 10.7 - downloaded it, now says I need to update my OS software. I go to update my OS software and it says I'm up to date - any advice?

Your Tag states you are running OS X 10.5.8 = Leopard... If this is the case... read on...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading...

HT201269 My old iPhone (I no longer have) is still an active device on my iCloud backup list. Is it safe to delete it? Can I be sure everything on the cloud for that old device has been transferred?

My old iPhone (I no longer have) is still an active device on my iCloud backup list. Is it safe to delete it? Can I be sure everything on the cloud for that old device has been transferred?

The only way the backup from ilcoud has been transferred to a new apple device would be if YOU restored the new device with the mentioned backup. There is nothing 'safe' about you deleting this backup if in fact you have not restored the new device with this backup.
Good luck Friend.

I am trying to link coc between a new ipod and my iPad. The iPad was the old device. I did as I was supposed to by logging in the Game Center, then opening coc, and went thru the tutorial. The Game Center keeps trying to load the new village on my iPad an

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