I am trying to make an in app purchase it won't work and it says to come to this website what do I do?
What do I do?
Hi Barbara,
This is not where you want to go. You need to contact iTunes Support:
iTunes Support WorldWide
Cheers,
GB
Similar Messages
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Trying to make an in-app purchase with new account information...purchase would not go thru...told me to contact the iTunes support.
Nobody on these boards can. Click here and ask the iTunes Store staff for assistance.
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I'm trying to make an in app purchase and it keeps telling me to come to the support page but I can't figure out why it won't let me do it
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http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
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http://support.apple.com/kb/TS1368
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http://support.apple.com/kb/TS3297
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Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
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Cheers, Tom -
HT4009 I'm trying to make a in app purchase and it refers me to apple support. What do I do?
I'm trying to make a in app purchase and it refers me to apple support. What do I do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I just redeemed 100.00 on itunes and am trying to make an in-app purchase on a game and it let me make one purchase, when i went to make a second purchase a message popped up telling me to contact itunes support, not sure why??
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I am trying to make an in app purchase, but it keeps asking me to contact iTunes support to complete the transaction. I was wondering what i do?
You contact iTunes support.
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Hi im trying to make an in-app purchase but after i enter my password it says it cant complete the purchase. Any help?
Just make sure if it wifi is connected. if this doesn't work reboot your iPhone. If it's still doesn't work contact the game service center or something. lastly, make sure u have your credit card sign in. hope this help.
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HT4009 I am trying to make an in app purchase but am told purchase cannot be completed
I am trying to make an in app purchase and am not able too. What do I do to fix it. I have a credit on i tunes.
JVan03 wrote:
I am trying to make an in app purchase and am not able too.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: Some In-App Purchases require a Credit Card -
Im trying ti make an in-app purchase but its not allowing me even though my apple account is set up correctly
Have you checked your Restrictions > http://support.apple.com/kb/HT4213
Kyskyhar3 wrote:
... my apple account is set up correctly
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
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Click here and request assistance.
(82917) -
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When an app is downloaded under an Apple ID it is permanently tied to that Apple ID. The only option is to de
Ete and then download under your Apple ID. -
I am trying to make an in-app purchase, and it will not let the trasaction go through after I click "buy." How do I fix this?
By 'not letting the transaction go through' you mean ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
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rockyboy223 wrote:
I thought the question was implied. How do I get this fixed so I can make the in-app purchase?
By doing exactly what it said to do and what you have alrready done:
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